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Reviews of Trafalgar House

3.5 out of 5
Trafalgar House
159 Lower Bryan St, Hanley, Stoke-on-Trent, England

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 5 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Lynne

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2023

6/10 Okay

steve

Stayed 2 nights in Oct 2022

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Great value and spotlessly clean
Spotlessly clean, close to shops and entertainment. Easy to get around by car. Best value for money we could find in the area. Check in is remote - was a little bit disjointed and there were no parking spaces left when we arrived at the check in time. The on street spaces around the accommodation are permit only. Other than the check in and parking (we managed to get a space for the remainder of our stay) you won’t be disappointed - imagine a travel lodge with a kitchenette and that’s what you get.
Stayed 2 nights in Aug 2022

10/10 Excellent

Duncan

Stayed 1 night in May 2022
Response from Mila on 8 Jun 2022
Thank you for your wonderful review! Hope you stay again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jun 2021
Response from m on 13 Jul 2021
Thank you for the lovely review! We look forward to you staying with us soon.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2021
Response from Mila on 9 Jun 2021
Thank you for your review.

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Great stay!
We had a wonderful stay! Our hosts were very kind and helpful. Would definitely recommend!
Stayed 1 night in May 2021
Response from Mila on 9 Jun 2021
Thank you for your review! We are thrilled you had a great stay!

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021
Response from Trafalgar House on 26 Apr 2021
Thank you for the great review!

8/10 Good

Mike, Holywell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, safe environment. Good location, next to pretty park with a lake and close to city centre.
Stayed 3 nights in Sep 2020
Response from TH Team on 2 Nov 2020
Thank you for the great review. We hope you stay again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Quick trip
Clean room with everything you need.
Stayed 1 night in Jun 2020
Response from TRAFALGAR HOUSE on 2 Sept 2020
THANK YOU FOR YOUR REVIEW! WE ARE THRILLED YOU HAD A GREAT STAY AND HOPE YOU COME BACK SOON.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, room comfort
Well-equipped apartment suitable for business stay
Spacious, clean apartment with good amenities (especially the Nespresso machine!). Easy and well-communicated access to the building. Walls were maybe a bit thin, but didn’t disturb my work or sleep. Would stay again!
Stayed 1 night in Aug 2020
Response from Mila on 27 Aug 2020
Thank you for your great review! We are delighted that you had such a good stay!

10/10 Excellent

Samantha

Liked: Cleanliness, room comfort
Neat and tidy
The apartment was very clean, with good amenities. You could see that some extra steps had been taken due to Covid. The communication from the owners was excellent.
Stayed 2 nights in Jul 2020
Response from TH Team on 30 Jul 2020
Thank you for the wonderfull review! We hope you stay again soon!

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, room comfort
Value for money, quick business trip
Decent place for the money
Stayed 1 night in May 2020
Response from Mila on 31 May 2020
Hi thank you for taking the time to leave us such a great review! We are thrilled that you enjoyed your stay and hope to welcome you back in future!

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019
Response from Mia on 24 Oct 2019
Thank you for your review! We look forward to your next stay!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Trafalgar House team on 12 Sept 2019
Hi thank you for your review! We are pleased that you had a great stay. We are available for you on the phone should you need anything during your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at trafalgar house and would definitely recommend to friends and family. But we were only left with one toilet roll and the room was so hot when we arrived and even after turning the heating off the room didn’t cool down. But apart from that we had a lovely stay!
Stayed 2 nights in Aug 2019
Response from Trafalgar House Team on 8 Aug 2019
Hi thank you for your review! We are pleased that you had a great stay. We are available for you on the phone should you need anything during your stay.

8/10 Good

Verified traveller

Liked: Staff & service
Ok
It was ok however the area is not v safe. Also the blinds were broken and the sheets did not smell clean
Stayed 1 night in Jun 2019
Response from Mila on 25 Jun 2019
Hi thank you for your review. Our linens are changed after each stay. Thank you for reporting the issue with blinds, they have now been fixed. We hope you had a pleasant stay.

8/10 Good

Lawrence E.

Nice little studio flat
Great little flat with excellent facilities. Room did get very warm during the day.
Stayed 12 nights in May 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well located room close to town centre
Well located, close to town centre. Clean room, well maintained
Stayed 2 nights in May 2019
Response from M1 on 4 Jun 2019
Many thanks for your feedback! We hope to welcome you back in future!

8/10 Good

Trawler, Plymouth

Liked: Cleanliness, staff & service, room comfort
Great property to stay in. Everything is there for you. It even had Netflix. My only criticism is that it could do with half a day with a handyman. Roller blinds were a bit broken. Toilet seat was wobbly, Corner of wall was cracked and ugly and door closure made the door slam so loudly I may have woke everyone else up. It is still much better than any motel chain. The parking out the back worked out fine and was free. I would still give this place a full 9+ outta 10.
Stayed 2 nights in Oct 2018
Response from Trafalgar House team on 15 Oct 2018
Many thanks for your valuable comments. We'll address the issues mentioned. We look forward to welcoming you soon in the future.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean room.
Nice, clean property with clear instructions regarding access emailed before arrival. Lovely property fit for purpose (I was staying there whilst working in the area)
Stayed 4 nights in Sep 2018
Response from Mila on 4 Oct 2018
Many thanks for your lovely review! We look forward to having you stay with us in future!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean apartment
Lovely clean studio apartment, perfect for my needs as a base for working in the area, so much so I've booked another week.
Stayed 4 nights in Sep 2018
Response from Mila on 24 Sept 2018
Hi Alexandra Many thanks for the lovely review! We look forward to having you stay with us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new apartment
Very modern well equipped apartment close to the city centre. The only down point would be parking if it got busy as it’s very limited. Otherwise a perfect stay and would recommend it for anyone spending a weekend in Stoke
Stayed 3 nights in Aug 2018
Response from Trafalgar House Team on 14 Sept 2018
Many thanks for your wonderful review! We are thrilled that you have enjoyed your stay with us and hope to welcome you back soon. Parking spaces are reserved for guests should they require this, so we would always have a space available if needed.

6/10 Okay

samuel

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Not great
Middle of run down area and no interaction at all
Stayed 1 night in Aug 2018
Response from Trafalgar Management on 14 Aug 2018
Dear Samuel Thank you for taking the time to leave us your review. Unfortunately we were unable to offer you a room due to misconduct reported by our maintenance team during your previous stay with us. Kind regards, Trafalgar House team.