2/10 Terrible
Chris
Travelled with partner
8 May 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We stopped here while travelling through and chose it because it had free breakfast and wifi and a decent rate and it was very late. My mistake was not reading the reviews. As soon as we walked into the building we felt uncomfortable. There was a small group of people loitering and smoking and no one at the front desk. Someone came shortly and although she was not unfriendly, she spoke very little and told us nothing about where to go or if/when/where was breakfast. The hotel seemed very drab and dirty overall. The bathroom had a bad odour and one of the towels was badly stained and another had hair on it. The sink drained very slowly and smelled as if the drain had something plugging it. Our window was open when we got in the room as well. We were on the ground floor and so concerned about why it would be left open. The bed seemed fine, sheets appeared to be clean but the pillows were small and uncomfortable. The wifi did not work.
We decided to get up early to leave as we did not want to stay any longer than necessary. There was no one in the breakfast area and the coffee machine was out of order, this was at 7am. The lady that checked us in was in the back room of the desk and ignored us as we left. We were never so happy to be out of somewhere.
Chris
Stayed 1 night in May 2024