Jakarta Sunda Kelapa Hotels

"Very clean, kind, and helpful staff. Well located within town to access many sites."

"Stayed for 2 nights. My dorm was big enough fit the bunks and some space. It was very clean . The bunk had a privacy curtain, a private lamp, an electrical socket, a mini shelf and a mini hanger for 1/2 clothing items. The bed and a medium mattress, were very comfortable. The thick duvet was great due to the AC set quite low. The AC unit was temperamental, sometimes it would randomly get warm. Guests were assigned a locker, outside of the room and could fit my backpack and trolley case. The hostel provided a key for the locker. There were shared bathrooms on the floor. The hand basins are located on the stairs landing. The basins were filthy, as were the floor mats by the basins and in the toilet/bathroom areas. Not the standard of cleanliness I expected from SE Asia. The toilets and shower rooms were okay, but in need of maintenance. The main common area was on the ground floor where there's a pool table and some games. There was also a kitchenette with tables & chairs, but the sink area and cooking facilities were filthy. I would not have used the kitchenette. Location-wise, the hotel is right in the heart of popular old town Jakarta. The staff are nice, friendly and did their best to help with any problem. The facilities & bed were good for the price. The rooms were clean comfortable, but the cleanliness of the toilets, showers, stairs and kitchen area were below par."

"Great price, amazing value.. nice view. But the hotel is outdated.. i liked it thogh."

"Pros: In room dining excellent service & food, 4 pm (16:00).Great storage/closet area Comfortable bed.Good air conditioning. Good water pressure in shower, good hot water. Elevator(s) working. Big dining area. Shaming notice to reduce food waste. Huge pool. Comfortable loungers. Adequate gym equipment w/ acceptable change room. Mall is beside entrance, has supermarket & restaurants. Cons: Coffee machine at breakfast doesn’t dispense enough coffee even on Americano setting. Often the brioches are cold. Bread station had a cockroach. Manager said they'd clean throughly, but didn't. No reaction of disgust/not surprised. Limited protein options; chicken over cooked. Staff that cleans away dishes, hide behind live cooking section & gossip/ on their cellphones. Dining room floor doesn’t look like it gets cleaned. Placemats are wiped, but not removed/changed. First 2 weeks no knife during breakfast, just fork & spoon. When flushing the toilet it smells like sewage every time. I bought air fresheners at the supermarket because it smelled so bad. Coffee/ tea station in room only had tea. Sometimes the towels and bedsheets had stains that looked permanent. Pool says it's adult only, but children in it using inflatables, often unsupervised. No signs showing where pool towels are or where to drop them once done. Children peeing in pool. No pool area washrooms, wet and slippery going into the gym. Pool interior had tiles missing. Children playing on gym equipment."

"Had a very nice stay. Very nice staff."

"This was the most amazing stay. We spotted this hotel from the outside 2 weeks earlier and reserved. It is a museum and epic adventure. The staff at every station were truly kind and concerned with our every need. The room is outstanding. Dining is wonderful. Welcome massage was divine. Thank you for all your efforts to ensure our stay was perfect."

"Very clean, AC worked well, staff was friendly. It was very easy and cheap to have laundry done. Amazing people living there. Definitely recommend."

"this hotel was acceptable but has definitely seen better days. the furniture had cigarette burns (in a non-smoking room). the hallways need to be refreshed and there were lots of small improvements that could be made. "