「Overall it's good. Only one trivial thing might cause me inconvenient. The hotel room system or somewhat does not align.
I have requested to change a room due to A/C is blowing to my bed while laying on the bed. After I changed the room, I got two phone call asked me to change the room as well as provide the current room number. The second call was happening while I was taking an afternoon nap. 」
「Overall it's good. Only one trivial thing might cause me inconvenient. The hotel room system or somewhat does not align.
I have requested to change a room due to A/C is blowing to my bed while laying on the bed. After I changed the room, I got two phone call asked me to change the room as well as provide the current room number. The second call was happening while I was taking an afternoon nap. 」
「Modern and thoughtfully designed hotel with great amenities, courteous and helpful staff, and a hip vibe that belies the neighborhood. The bathroom was well stocked, the shower a pleasure, and housekeeping was unseen but we always had clean towels and water. Every request we made of the staff was handled promptly and personally, kudos for the outstanding service.
The location is, unfortunately, not ideal for such a premier property. The area is not really walkable, there isn't much to do...
「Modern and thoughtfully designed hotel with great amenities, courteous and helpful staff, and a hip vibe that belies the neighborhood. The bathroom was well stocked, the shower a pleasure, and housekeeping was unseen but we always had clean towels and water. Every request we made of the staff was handled promptly and personally, kudos for the outstanding service.
The location is, unfortunately, not ideal for such a premier property. The area is not really walkable, there isn't much to do...
「The hotel is nearly perfect! If there is a welcome drink, it will be more wonderful! The staffs are very friendly. The food street and the shopping malls are within 10 minutes walk! I must suggest my friends for this hotel! (But if you expect any extra, like gym room etc, sorry, no…)」
「The hotel is nearly perfect! If there is a welcome drink, it will be more wonderful! The staffs are very friendly. The food street and the shopping malls are within 10 minutes walk! I must suggest my friends for this hotel! (But if you expect any extra, like gym room etc, sorry, no…)」
「Have stayed at g hotel 8 years ago, this is my second time and I think it still stays the same, new looking, clean, comfortable and convenient. Great swimming pool for a city hotel. Right next to the mall. 」
「Have stayed at g hotel 8 years ago, this is my second time and I think it still stays the same, new looking, clean, comfortable and convenient. Great swimming pool for a city hotel. Right next to the mall. 」
「Amazing! Very well maintained heritage building. Extremely friendly and helpful staff Uma!
They use a pulley to pull luggage to upper floor - fun to watch and practically useful.
Complimentary breakfast was tasty. The lunch and drinks at the cafe were also tasty and clean, we enjoyed a lot when hiding from the hot sunshine at noon time.
Side note: stairs are steep due to traditional design, maybe challenging for elderly. Expect to take off shoes before going upstairs to room. Not a concern for...
「Amazing! Very well maintained heritage building. Extremely friendly and helpful staff Uma!
They use a pulley to pull luggage to upper floor - fun to watch and practically useful.
Complimentary breakfast was tasty. The lunch and drinks at the cafe were also tasty and clean, we enjoyed a lot when hiding from the hot sunshine at noon time.
Side note: stairs are steep due to traditional design, maybe challenging for elderly. Expect to take off shoes before going upstairs to room. Not a concern for...
"The hotel is located in the town centre and is around 10-15mins walking distance to surrounding tourist spots and eateries.
We stayed in a spacious Deluxe suite which can easily accommodate 4 persons. There’s abundance of TV channels provided which is a bonus. Beds and pillows are definitely comfortable. Need to pay a couple of hundred for deposit when check in, so don’t forget to take it back. The 2 bottles of water are not free. Somehow our Deluxe room is in the adjoining high rise building and you need to walk across the carpark entrance to get into the building, my major concert is the security , although outsiders don’t have an access card, but they can still follow you into the lift and go up, and I noticed that the security guard at the car park entrance doesn’t really check on people entering the lift lobby.
The other minor issue is the quality of their maintenance works, it seems they could be more attentive to details of their work, it’s not that these will affect the quality of staying, it’s just looks odd having things like toilet seat and sockets are installed crooked/ misaligned in a so called “luxury” hotel, not to mention that the furniture are not high end “luxury” stuff.
Front desk and staff are friendly and helpful 👍👍.
Overall we had a pleasant stay, I would definitely recommend to anyone travelling to Penang."