Muskegon Sunset Beach Hotels

"Stayed at this property a week before this last stay, gave that stay a 4, this one not so much. It really boils down to your initial interaction with the property. My first visit, the clerk was friendly and courteous, this clerk was lack luster, not friendly and made us feel like we were bothering him by checking in. I get it, he may have been having a bad night, tired, in pain, family issues, I get it but any little issue I may have overlooked is now magnified in my head. So the tub looked dirty, I bring my own clorox wipes and didn't want to "bother" the clerk, it wasn't dirty but rusted or old, there was a hole in the bathroom door, again something I could live with but stay was not a pleasant experience."

"You might want to bring extra hand towels as the locals enjoy partaking in your personals. Also watch where you step ,there are obstacles everywhere."

"Great views of Muskegon lake. Our room was unique. Had a double bed right as you walk in the door. Then a bathroom that divided the room, with a king bed by the sliding patio doors. Lots of room and 2 dressers and tvs. Only thing I didn’t like, no chair or table. Other smaller rooms had table and chairs. Overall it is an awesome hotel and was very pleased with the experience."

"Great option for our golf team! 2 houses connected by an indoor pool. Everything was perfect. Tara was great. Plenty of activities!"

"Good property new renovations are looking great"

"I would not recommend this place to anyone. They are rude dont take care of anything. Act as if everything is a inconvenience "

"This was my second stay. This was the worst of the two experiences. Second time here where there were zero eggs at breakfast again. Carpeting/floors in the room were sticky and damp. Phone was broken so had to call from my cell phone after my battery died so I allegedly missed the 9am cutoff to ask for a later checkout. I was told that housekeeping, "had to get in there right away". Maybe because there was used soap and hair in the shower right when we arrived ( I have pics) so we didn't bother using the shower. I used points/dollars towards this stay and felt that it was wasted on an overall disappointing experience. This will be the last time this establishment gets my money. I would rate this zero stars or below if I could."

"Clean room, friendly and helpful staff, air conditioning worked well."

"Very clean; property description & photos are very accurate. Two minor suggestions for improvement:1. Better exterior markings of property- we got in after dark, the only visible house number was on the mailbox and it didn’t stand out. Also, it didn’t help that the house numbers in that area are not sequential. 2. While it was definitely not an issue, I feel that we should have been made aware that someone lives in the basement of the property. This should have been disclosed prior to our booking & payment. This person & I am sure her dog are lovely, just should not have been a surprise. "