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Reviews of Grand Swiss-Belhotel Darmo

4 out of 5
Grand Swiss-Belhotel Darmo
21 Jl. Bintoro, Surabaya, Jawa Timur

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lai Yeow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Got interconnecting King & Deluxe Rooms for my family. Deserving of a 5star for the price point. Rooms and toilets were modern and clean, beds/pillows comfortable, just 10mins drive from the big Tunjungan Mall, Service staff attentive and polite. They went out of their way to search up massage parlours that we can go to since it is not available at hotel. Breakfast spread was good too. Our only grouse is that almost the whole bathroom gets wet due to the open concept shower area. Will certainly be back when next in Surabaya.
Stayed 1 night in Mar 2024
Response from Diaz Yonadie on 26 Mar 2024
Dear Mr. / Ms. Lai Yeow,Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya!We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future.Sincerely Yours,Diaz YonadieGeneral ManagerGrand Swiss-Belhotel Darmo Surabaya

10/10 Excellent

Manwa

Stayed 2 nights in Mar 2024
Response from Diaz Yonadie on 21 May 2024
Dear Mr. Mrs. Manwa,Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya!We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future.Sincerely Yours,Diaz YonadieGeneral ManagerGrand Swiss-Belhotel Darmo Surabaya