Surabaya Surabaya Zoo Hotels

"No kettle in the room n need to take from gallon mineral water near the elevator...water is room temperature..Hot water is not working, because not connected to the electrical point..."

"Nice place, delightful staff "

"I love all design of the hotel, simple and feels comfortable staying 🙂 "

"Great hotel. 10/10 Totally recommend!"

"Room is clean and location is close to train dtation"

"We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful."

"I'm definitely a fan of Swiss-Belhotel for international travel going forward. The rooms were clean and the staff exceptionally helpful. "

"Okay for what you pay for"

"Good new hotel, very clean and staff are very friendly"

"Quite comfortable and nice. staff also very helpful. "

"Thank you front desk Maya for outstanding customer service. "

"A very nice hotel with very friendly and helpful staff!"

"Awesome... Strategic location, in central town of Surabaya. Comfy room, clean bathroom.."

"Hotel is very nice, breakfast was amazing and room was very clean. Staff very friendly also"

"The hotel very good "

"Had an enjoyable stay"

"good rooms in affordable prices."

"In the middle of nowhere "

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."

"Close to malls and restaurants, Ibis is located in the city center so I was able to explore and walk around. The facilities are great and offers breakfast as well. Very clean and definitely worth the stay. "