1 多间卧室、高档床上用品、迷你吧、客房内保险箱

关于阿里索罗贾瓦酒店的点评

5 out of 5

点评

9.2

非常棒

10 分 - 超赞。73 条好评,共有 106 条点评" "
8 分 - 还可以。25 条好评,共有 106 条点评" "
6 分 - 一般。5 条好评,共有 106 条点评" "
4 分 - 很差。2 条好评,共有 106 条点评" "
2 分 - 糟糕。1 条好评,共有 106 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

8.0/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

8/10 还可以

chun keung

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
商業出差選擇
酒店整體服務高質素,價格不算太高,尚可接受,員工服務態度良好,位置適中、距離機場約20-30分鐘車程,唯獨欠缺大型購物商場在酒店內,要步行10分鐘左右到另一商場購物用膳,但整體酒店良好,值得商業出差選擇。
Alasdair Davidson 于 2018年03月1日 的回复
Dear chun keung, Thank you for taking the time to review our hotel. I am very pleased that you found us to be good value and that the service from the team was well received. We are in fact only a 5 minute walk from Solo Square, a large shopping mall that is very close to the hotel. We can also arrange a vehicle drop off to this locale and you can be there in less than 2 minutes :) We look forward to welcoming you back again soon... Kind Regards, Alasdair Davidson General Manager

10/10 超赞

JIUN YU

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alila Hotel
Very nice hotel with kindly service and cleaner rooms. Must be in here when you come to Solo!!
2017 年 12 月入住 3 晚
Alasdair Davidson 于 2018年01月10日 的回复
Dear JIUN YU, Thank you for taking the time to provide us with a review of your recent stay . The team and I are very pleased to receive your 5 out of 5 rating and are happy that you enjoyed our kind service! We look forward to welcoming you back soon... Kind Regards, Alasdair Davidson General Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good !

8/10 还可以

AKHTAR,Mesa

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is nice. The Shower in my room didn’t work properly. Breakfast was not as good as last time I was at the hotel( last year) All in all a good hotel.
2024 年 5 月入住 1 晚

10/10 超赞

TATSUYA

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Toshio

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

10/10 超赞

Agung

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Erica

商务旅客
满意:清洁度、员工和服务、住宿条件和设施

8/10 还可以

Nickol

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The staff are very kind, the rooms are clean and modern. There is room service, pool is beautiful, there is a large shopping space called Solo Market in walking distance. It is impressive and It’s quite expensive in comparison to other area hotels.
2023 年 11 月入住 3 晚

10/10 超赞

Chan

2023 年 9 月入住 2 晚

10/10 超赞

arifin halim

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

10/10 超赞

E

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved the bed and spacious room
Impressed us in many aspects, including cleanliness, staff service quality, safety and the overall comfort level. The room was spacious and the bed was one of the most comfortable hotel beds I’ve ever had the pleasure of sleeping on. Aircon was rather cold, but you’d rather it that way than not since it’s typically warm outside. We had an electrical outage on one night and we couldn’t use the room phone to get help; had to walk out to the corridor to use the phone. The maintenance staff came over swiftly and fixed the problem.
2023 年 3 月入住 2 晚

10/10 超赞

Emilya

2023 年 1 月入住 1 晚

2/10 糟糕

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
2022 年 6 月入住 1 晚

10/10 超赞

Moh S

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 3 月入住 1 晚

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 2 晚

8/10 还可以

Richard

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 11 月入住 2 晚
The Alila Solo Team 于 2020年12月16日 的回复
Warm greetings from Alila Solo and thank you for sharing your rating and experience with us. We will be putting our best effort to ensure your next visit with us will be a true Alila experience.

6/10 一般

Lokadjaja

2020 年 10 月入住 1 晚

8/10 还可以

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Alila losing its touch
Had to come fix the AC twice and the rain shower nozzle is broken. Otherwise it was an ok stay at Alila this time.
2020 年 7 月入住 1 晚
Ery 于 2020年08月11日 的回复
Dear Guest, Thank you for taking the time to provide your valuable feedback on your stay. It is helpful to receive constructive criticism from our guests and we will be putting our best effort to ensure your next visit with us will be a true Alila experience. I look forward to welcoming you back in a near future and please feel free to contact me back you might need anything. Kind regards, Ery Ansyari Executive Assistant Manager.

6/10 一般

真实旅客

2020 年 3 月入住 4 晚
Hcourbois 于 2020年03月19日 的回复
Dear Anonymous, First of all I would like to thank you the review of your recent stay. Getting a score 3 out of 5, I would like to have seen some feedback of how we could have made your stay more satisfactory and for us some room to improve but unfortunately there is no additional feedback. At Alila Solo we always strive to give the best service to our valued guest and look forward to welcome you back when travels brings you back to Solo. Regards, Herman Courbois General Manager

10/10 超赞

Chris

与家人出行, 团体旅客, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 3 月入住 1 晚
Hcourbois 于 2020年03月9日 的回复
Dear Chris, First of all thanks for the time taken to review your recent stay with us. I'm delighted to see a perfect score, and this will motivate the Team even better to serve our valuable guest even better. Looking forward to welcome you again when travel brings you back to Solo. Regards, Herman Courbois General Manager

10/10 超赞

真实旅客

商务旅客
满意:员工和服务,清洁度
Good staff altitude, big swimming pool, comfortable bed.
2020 年 2 月入住 1 晚
Hcourbois 于 2020年02月25日 的回复
Dear Anonymous, Thanks for taken the time to review your recent stay. I'm pleased to see that we got a perfect score and that the Team delivered upon our promise. Looking forward to welcome you again when travels brings you back to Solo. Regards, Herman Courbois General Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 2 晚
Hcourbois 于 2020年02月10日 的回复
Dear Guest, Thanks for giving us a perfect score, and this will motivate me and the Team to do even better. Looking forward to welcome you again in our property. Regards, Herman Courbois General Manager

10/10 超赞

真实旅客

2020 年 1 月入住 3 晚
Hcourbois 于 2020年02月10日 的回复
Dear Guest, Thanks for this Great Score, and happy to see that we gave you a pleasant stay. Regards, Herman Courbois General Manager

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My other home
Seperti tinggal di rumah sendiri, sangat nyaman dan ngangeni
2019 年 12 月入住 1 晚
Hcourbois 于 2020年02月10日 的回复
Dear Guest, Thanks for taken the time to review your recent stay. I'm glad that we could create your home away from home, and looking forward to welcome you again when travels brings you back to Solo. Regards, Herman Courbois General Manager

8/10 还可以

Cynthea

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Room size is smaller than expected, all the rest is good.
2019 年 12 月入住 3 晚
Alasdair Davidson 于 2020年01月7日 的回复
Dear Guest, Thank you very much for taking the time to provide the team and I with a review of your recent stay. We are pleased you have enjoyed the experience and look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

4/10 很差

Amanda

与家人出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
just ok nothing fancy, convenient to food locations
2019 年 12 月入住 4 晚
Hcourbois 于 2020年02月10日 的回复
Dear Amanda, Thanks for your review. Even Though I don't want to see such a score, and believe that we should be better than this. Due to no additional comments I cant rectify any concerns, but rest assured that me and Team are always ready to welcome our guest with great Javanese Hospitality. Best regards, Herman Courbois General Manager

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Easily the Best Hotel in Town
It was my first stay with Hyatt property and I was immediately impressed with the exclusivity of the lounge. The Suite is nice enough as well. They can easily be the best hotel in Solo.
2019 年 12 月入住 1 晚
Alasdair Davidson 于 2020年01月7日 的回复
Dear Guest, Thank you very much for taking the time to provide the team and I with a review of your recent stay. We are delighted you have enjoyed the experience and look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

8/10 还可以

真实旅客

满意:员工和服务,清洁度
2019 年 9 月入住 2 晚
Alasdair Davidson 于 2019年10月3日 的回复
Dear Guest, Thank you for taking the time to provide us with a review score of your recent stay. We look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

10/10 超赞

KUNITA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ゴージャス
一番安い部屋を選んだのですがお部屋が広くてゴージャスで驚きました! めちゃくちゃよかったです! ソロへ行くことがある方は絶対にこちらのホテルをおすすめします^_^
2019 年 8 月入住 2 晚
Alasdair Davidson 于 2019年08月23日 的回复
Dear Kunita, Greetings from Alila Solo and thank you for choosing to stay with us as well as providing the team and I with a wonderful review and a 10/10 rating! We look forward to being able to welcome you back on the next trip to Solo. Kind Regards, Alasdair Davidson General Manager

10/10 超赞

Frank

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 6 晚
Alasdair Davidson 于 2019年07月24日 的回复
Dear Frank, Thank you for taking the time to provide us with a review of your recent stay. We are delighted you have enjoyed this trip and look forward to welcoming you back home again soon! Kind Regards, Alasdair Davidson General Manager

10/10 超赞

Jimmy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly maintain hotel with excellent service. Maybe can hv more coffee choices
2019 年 6 月入住 2 晚
Alasdair Davidson 于 2019年06月27日 的回复
Dear Jimmy, Thank you for the wonderful review and feedback on the recent stay with us. The team and I look froward to having an opportunity to welcome you back again soon! Kind Regards, Alasdair Davidson General Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
おススメ
朝食も美味しくソロ地区一番のホテル
2019 年 6 月入住 1 晚
Alasdair Davidson 于 2019年06月21日 的回复
Dear Guest, Thank you very much for the great feedback on your recent stay with us at Alila Solo. We look forward to having an opportunity to welcome you back soon! Kind Regards, Alasdair Davidson General Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 1 晚
Alasdair Davidson 于 2019年05月29日 的回复
Dear Guest, Thank you for taking the time to provide us with a review score of the recent stay. We look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
clean, luxury, comfortable & nice rooftop
2019 年 5 月入住 1 晚
Alasdair Davidson 于 2019年05月28日 的回复
Dear Guest, Thank you for the fantastic 10/10 review on the recent stay! We are delighted you have enjoyed and look forward to welcoming you back again soon.. Kind Regards, Alasdair Davidson General Manager

10/10 超赞

YOSHI,JAPAN TOKYO

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
一泊の為、施設全てを見る時間がありませんでしたが、見晴らしも良く、清潔感のある空間で安心して過ごせました。残念な点は朝食の際にご飯もパンも固かった点です。次回は何日かゆっくりと泊まりに来たいと思います。
2019 年 5 月入住 1 晚
Alasdair Davidson 于 2019年05月28日 的回复
Dear Yoshi, Thank you very much for the review and feedback on your recent stay. I am very pleased that you would like to come back and spend a few more days on the next visit! I will also be discussing with our chef to let him know of your comments regarding breakfast. We look forward to welcoming you back again soon.. Kind Regards, Alasdair Davidson General Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
2019 年 5 月入住 3 晚
Alasdair Davidson 于 2019年05月15日 的回复
Dear Guest, Thank you for the quick review of your recent stay. We'd love an opportunity to know more on how we can improve to a 5/5 rating. Kind Regards, Alasdair Davidson General Manager

8/10 还可以

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
到着がチェックイン開始時間より少し早くなったのですが、部屋を確認して早めにチェックインさせていただきありがたかったです。 またチェックイン時にダメ元でその翌日・翌々日の観光のためのチャータータクシーをお願いしましたが、行きたい場所などを確認しながら、プランを組んでくださり、すぐに空きを確認してタクシーチャーターいただき本当に助かりました。ありがとうございました。
2019 年 5 月入住 2 晚
Alasdair Davidson 于 2019年05月11日 的回复
Dear Guest, Thank you for taking the time to provide the team and I with a review of your recent stay. I am very pleased you enjoyed the early check in as well as the local tours of Solo! We look forward to welcoming you back on the next visit to Alila Solo. Kind Regards, Alasdair Davidson General Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
High end surprise in rustic Central Java
It was amazing. Nice room, very pleasant and helpful staff, fantastic breakfast, good size swimming pool. Very well decorated hotel and rooms, and not too cold.
2019 年 4 月入住 1 晚
Alasdair Davidson 于 2019年04月29日 的回复
Dear Guest, Thank you very much for the recent feedback on your stay, it is a pleasure to read all the positive experiences. We look forward to welcoming you back home to Alila Solo on the next visit to Surakarta... Kind Regards, Alasdair Davidson General Manager

8/10 还可以

Lukas

满意:清洁度、员工和服务、住宿条件和设施
Bangunan tinggi, pilar besar, hati-hati parkirnya
Tiang pilar di parkir Basement berdekatan, membuat posisi parkir harus hati2. Mobil saya kena pilar.. antara tdk ada petugas pembantu parkir dengan saya yg memang sedikit kurang hati-hati. Makan pagi berlimpah, tapi rasanya biasa-biasa saja. Kamar deluxe tdk bisa melihat-lihat ke rooftop.
2019 年 4 月入住 1 晚
Alasdair Davidson 于 2019年05月4日 的回复
Dear Lukas, Thank you for the feedback on the carpark and your breakfast experience, we are currently looking at ways we can assist in making these better. In regards to access to the rooftop lounge, this is the club lounge for our executive rooms & suites and is part of the benefit of the booking. Please do feel free to book one of these rooms in the future to enjoy the added benefits of the Sky Lounge. Kind Regards, Alasdair Davidson General Manager

10/10 超赞

Tee

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 2 晚
Alasdair Davidson 于 2019年03月4日 的回复
Dear Tee, Thank you very much for the 10/10 review rating on Hotels.com... We are delighted you have enjoyed the stay and look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

10/10 超赞

真实旅客

2019 年 2 月入住 1 晚
Alasdair Davidson 于 2019年04月3日 的回复
Dear Guest, Thank you for the fantastic 5/5 review! We look forward to welcoming you back again soon... Kind Regards, Alasdair Davidson General Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ソロで最高のホテル
とても快適で間違いなくソロで最高のホテルだと思います。朝食のクオリティーがかなり高く種類も豊富です。ホテルから徒歩5分程度でショッピングセンターに行けるのは便利ですね。
2019 年 2 月入住 2 晚
Alasdair Davidson 于 2019年02月13日 的回复
Dear Guest, Thank you very much for the wonderful 10/10 rating on your recent visit as well as the fantastic feedback on breakfast and our convenient location close to Solo Square. The team and I look forward to welcoming you back on the next visit to Central Java... Kind Regards, Alasdair Davidson General Manager

8/10 还可以

YULIUS RICKY

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best Place to stay at Solo
Bersih, Kamar Luas, lokasi strategis
2019 年 1 月入住 3 晚
Alasdair Davidson 于 2019年01月16日 的回复
Dear Yulius, Thank you very much for the recent review and the feedback on you location as being strategic. We are very pleased that you have enjoyed the stay and look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

10/10 超赞

Susan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Management and staff are very attentive, response to our request were look into promptly even though the hotel is at almost 100% occupancy. Was very impress on how the F&B team managed a crowd of 400++ guests without any hiccups for breakfast a very important meal of the day.
2018 年 12 月入住 4 晚
Alasdair Davidson 于 2019年01月16日 的回复
Dear Susan, Thank you very much for taking the time to post a review of your recent stay over the festive season. It was a pleasure to be able to catch up with you and we look forward to welcoming you back to Solo or to one of our other stunning Alila properties soon! Kind Regards, Alasdair Davidson General Manager

10/10 超赞

Annisa,Malaysia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alila Solo is a very nice new hotel that is different from any hotel in Solo. Room was comfortable and spacious. One thing that I regret was not experiencing the breakfast. As well as for a 5* hotel I wasn’t served welcome drink/towel when I checked in(though it was an early check in, when i took the card they didn’t serve me and my mother any complimentary drink/towel). Overall it was a satisfying stay but location a bit far from downtown/main attractions/culinary area
2018 年 10 月入住 1 晚
Alasdair Davidson 于 2018年11月1日 的回复
Dear Annisa, Greetings from Alila Solo and thank you for taking the time to provide a review of your recent stay. I am very happy to read that your overall stay was satisfactory. In regards to welcome drinks & cold towel upon arrival, I have met with our Front Office team to ensure that they follow the standards we have implemented in the hotel. I do apologise that your arrival experience was marred by this and look forward to having an opportunity to reaffirm our commitment to amazing guest service on your next visit to Solo. Kind Regards, Alasdair Davidson General Manager

10/10 超赞

Bruno

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
Alasdair Davidson 于 2018年10月30日 的回复
Dear Bruno, Thank you for the 5/5 review on the recent stay. The team & I look forward to having an opportunity to welcome you back when next visiting Solo. Kind Regards, Alasdair Davidson General Manager

10/10 超赞

Daniel,USA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best hotel in Central Java ! Excellent management and staff. Facilities are wonderful!
2018 年 10 月入住 1 晚
Alasdair Davidson 于 2018年10月24日 的回复
Dear Daniel, Thank you once again for choosing to stay with us at Alila Solo! We love having you as part of our extended family and look forward to welcoming you back home soon :) Kind Regards, Alasdair Davidson General Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
Alasdair Davidson 于 2018年10月15日 的回复
Dear Guest, Thank you for the 5 / 5 rating on your recent stay. We look forward to welcoming you back to Alila Solo soon! Kind Regards, Alasdair Davidson General Manager

10/10 超赞

Daniel,Houston

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I stay at the Alila Hotel every time I’m in Solo. Excellent staff and hotel! Hotel personnel is the best!
2018 年 9 月入住 2 晚
Alasdair Davidson 于 2018年10月4日 的回复
Dear Pak Daniel, Thank you so very much for the kind feedback and your return visits! We look forward to welcoming you back home to Alila Solo again very soon... Kind Regards, Alasdair Davidson General Manager