Front of property

Reviews of Hotel Sutter

3 out of 5
Hotel Sutter
53 Main Street, Sutter Creek, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 160 out of 271 reviews" "
Rating 8 - Good. 77 out of 271 reviews" "
Rating 6 - Okay. 17 out of 271 reviews" "
Rating 4 - Poor. 10 out of 271 reviews" "
Rating 2 - Terrible. 7 out of 271 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little town for a quick getaway
Stayed 1 night in May 2024
Response from kp on 24 May 2024
Thank you for choosing Hotel Sutter! We hope to see you again soon.

10/10 Excellent

Monthon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 1 night in Feb 2024
Response from kp on 24 Feb 2024
Thank for the great rating! We hope to see you again soon here at Hotel Sutter.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was amazing. You can see feel the history with a modern twist. The staff was very friendly and accommodating. We ate at the restaurant as we and the food was fantastic. We also loved the downstairs Copper. We really enjoyed our stay and we’ll definitely be back.
Stayed 1 night in Jan 2024
Response from f/d on 29 Jan 2024
So glad you enjoyed your stay at Hotel Sutter! We hope you come back soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not recommend this property enough. We were there for only 1 night stayed in the standard queen and it was wonderful even though it was raining. Dinner at their restaurant was very delicious. Staff is unbelievable from front desk to the bars. Will be highly considering Hotel Sutter for my wedding.
Stayed 1 night in Jan 2024
Response from kp on 19 Jan 2024
Thank you for choosing Hotel Sutter! We are so glad you enjoyed your stay with us. You can go to our website and explore "event inquiry" if you are interested in having your wedding with us. We hope to see you again soon.

10/10 Excellent

Lacey

Stayed 1 night in Jan 2024
Response from front desk on 5 Feb 2024
Thank you for choosing Hotel Sutter. We hope to see you again soon!

10/10 Excellent

Sue

Stayed 1 night in Dec 2023
Response from kp on 29 Jan 2024
Thanks for the great rating! We hope to see you again soon.

10/10 Excellent

AVA, East Palo Alto

Stayed 1 night in Dec 2023
Response from front desk on 29 Dec 2023
We are so glad you enjoyed your stay at Hotel Sutter! We hope to see you again soon.

8/10 Good

Larry

Liked: Property conditions & facilities, room comfort
Getaway weekend
My wife and I only stayed 1 night during the week, Hotel was clean but they were doing maintenance in the rooms in the morning and at evening time there were a group of people on the Balcony right next to our window, they were pretty loud, the food at the restaurant was excellent we had lamb shake and the staff was awesome.
Stayed 1 night in Dec 2023
Response from front desk on 17 Dec 2023
Thank you for choosing Hotel Sutter! We do hope you enjoyed your stay in Sutter Creek.

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Splendid location in the middle of shopping, dining, tasting rooms, antiques shops…and a short drive to the Jackson Rancheria casino. Our stay at the hotel was about what I expected. If you set your expectations on a quaint, older property with few frills then you won’t be disappointed. I should have done a better job looking at the various rooms online prior to booking, as our room was small and not well-ventilated, the bathroom equally as small, and the bed was not particularly comfortable. The people are all great…very friendly, helpful, making sure you’re good. The property itself was clean and quiet when it counted. An enjoyable stay, but not one we’ll likely repeat.
Stayed 2 nights in Nov 2023
Response from front desk on 17 Dec 2023
Thank you for choosing Hotel Sutter.

4/10 Poor

Amy

Stayed 1 night in Nov 2023
Response from front desk on 17 Dec 2023
Thank you for choosing Hotel Sutter.

10/10 Excellent

Albertina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from front desk on 17 Nov 2023
Thank you for choosing Hotel Sutter! We hope to see you again soon.

10/10 Excellent

chris, grass valley

Liked: Amenities, property conditions & facilities
Pleasant remodel of an old hotel, good bar and dining, nicely located, quiet rooms.
Stayed 1 night in Oct 2023
Response from kp on 15 Oct 2023
Thank you for choosing Hotel Sutter. We are so glad you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Roberto, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from front desk on 9 Oct 2023
Thank you for choosing Hotel Sutter Roberto. We are so glad you enjoyed your stay with us! We hope to see you again soon!

4/10 Poor

Jenna

Liked: Staff & service
Disliked: Room comfort
Great location but small and uncomfortable
The room was shockingly small. Like a closet. I was there for a wedding and several friends were staying in the hotel, the rooms are different sizes and mine was the smallest but cost the same. Bed was very uncomfortable, the mattress needs to be replaced. Bathroom sink had separate hot and cold water faucets and a stopper to fill the sink to make warm water but there is a glass shelf right above it so impossible to wash your face. There is zero soundproofing. You can hear guests in their room and walking in the halls talking until 2am and it’s like you’re in the room with them. The water pipe in the closet in the room gurgled every time someone upstairs flushed the toilet or showered. The lighting is terrible, especially trying to do makeup for an event. The employees are very friendly. The hotel location is excellent. But the rooms are old and small and wildly overpriced. The lodging options are limited in the area but next time I’ll shell out more for a bed and breakfast and get a decent night’s sleep.
Stayed 1 night in Sep 2023
Response from front desk on 17 Dec 2023
Hi there, we are so sorry you did not enjoy your Hotel Sutter experience! With our building being built in 1858, it has much personality. All of our rooms are assorted shapes and sizes, and you can always call front desk to accommodate your rooming needs. We thank you for choosing Hotel Sutter, and do hope you otherwise enjoyed your stay in Sutter Creek.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from kp on 28 Aug 2023
Thank you for choosing Hotel Sutter! We hope to see you again soon.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with modern upgrades to an historic building.
Stayed 1 night in Aug 2023
Response from front desk on 17 Aug 2023
Thank you for choosing Hotel Sutter and we hope to see you again soon!

10/10 Excellent

Angel, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was excellent in welcoming us and provided great info about the area. Our room was small, but clean and suited our needs.
Stayed 1 night in Jul 2023
Response from Kris on 7 Aug 2023
Thank you for the great rating! So glad you enjoyed your stay at Hotel Sutter.

10/10 Excellent

RENEE

Stayed 1 night in Aug 2023
Response from CH on 5 Aug 2023
Hello there Renee! Thank you for taking a moment of your day to rate us- both as a Hotel and a Restaurant, we take pride in providing a positive experience for our guests- we are so glad to hear that your stay was nothing short of that. Hope to host you again soon! Kind regards, Hotel SutterEdit Remove

8/10 Good

Robert

Stayed 2 nights in Jul 2023
Response from front desk on 19 Aug 2023
Thank you for choosing Hotel Sutter!

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff,very accommodating. Quaint old hotel with modern facilities.
Stayed 1 night in Jul 2023
Response from kp on 11 Jul 2023
Thank you for your great feedback! We hope to see you again soon here at Hotel Sutter.

8/10 Good

Rozilynne

Stayed 1 night in Jul 2023
Response from CH on 27 Jul 2023
Hello there Rozilynne! Thank you for taking a moment of your day to rate us. Both as a Hotel and a Restaurant, we take pride in providing a positive experience for our guests- we are so glad to hear that your stay was nothing short of that. Hope to host you again soon! Kind regards, Hotel Sutter

10/10 Excellent

Ivone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good night.
Stayed 1 night in Jun 2023
Response from CH on 29 Jun 2023
Hello there Ivone! Thank you for taking a moment of your day to write us a review- both as a Hotel and a Restaurant, we take pride in providing a good experience for our guests. We hope we may have the opportunity to host you again in the future! Kind regards, Hotel Sutter

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute & comfy room. Only stayed one night but it was great!
Stayed 1 night in May 2023
Response from CH on 8 Jun 2023
Thank you Allison for your review! We are so glad to hear you enjoyed your time with us, and we hope to host you again in the future. Wishing you well, Front Desk

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from kp on 14 May 2023
Thank you for the great rating! We hope to see you again soon here at Hotel Sutter.

10/10 Excellent

Troy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of town. Everything was great.
Stayed 1 night in Apr 2023
Response from kp on 28 Apr 2023
Thank you for choosing Hotel Sutter! We hope to see you again soon!

10/10 Excellent

Mimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay at this unique hotel. The room was small but cleaned and comfortable. The staff was very friendly and we had an amazing dinner there.
Stayed 1 night in Apr 2023
Response from kp on 24 Apr 2023
Thank you for choosing Hotel Sutter! We hope to see you again soon!

10/10 Excellent

Roel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was very helpful. He was very informative made me feel welcomed. BRANDON!!! Bartender was awsome!!!!!
Stayed 1 night in Apr 2023
Response from kp on 22 Apr 2023
Thank you for choosing Hotel Sutter! We are so glad you enjoyed your stay with us.

8/10 Good

Andrew

Stayed 1 night in Apr 2023
Response from kp on 17 Apr 2023
Thank you for choosing Hotel Sutter! We hope to see you again soon.

8/10 Good

Jerron, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff at the Hotel Sutter. My wife and I really enjoyed ourselves and the town is a hidden gem to relax.
Stayed 1 night in Mar 2023
Response from Kris on 2 Apr 2023
Hi Jerron! Thank you for your great feedback. We are so glad we enjoyed your stay in Sutter Creek. We hope to see you again soon.

2/10 Terrible

Mike

Stayed 1 night in Mar 2023
Response from front desk on 31 Mar 2023
Thank you for your feedback Mike.

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from kp on 14 Mar 2023
Thanks for the great rating Dina! We hope to see you again soon here at Hotel Sutter.

10/10 Excellent

William, Rocklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quaint historical town and this little hotel is a gem within it! Great location, friendly staff!! This Hotel & town was decked out the the season. It made our trip to the foothills remember what holidays were about!
Stayed 1 night in Dec 2022
Response from front desk on 10 Dec 2022
Thank you for choosing Hotel Sutter! We are glad you had a great experience in Sutter Creek, and hope to see you again soon.

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE!!
I was pleasantly surprised by this hotel. I thought the room would be outdated and bed uncomfortable considering how old the hotel was, but we had a wonderful stay. Bed was very comfortable and room was a good mix of old west charm and modern. We had dinner at the hotel’s restaurant one night which was great. The Copper Room downstairs had a great live band Friday night and was a fun atmosphere with great drinks. Will definitely be back!
Stayed 2 nights in Nov 2022
Response from kp on 29 Nov 2022
Hi Nichole! Thank you for the great review! We are so glad you enjoyed your stay with us! Hope to see you again soon here at Hotel Sutter.

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in Nov 2022
Response from kp on 25 Nov 2022
Thank you for the great rating! We are glad you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from kp on 25 Nov 2022
Thank you for the great rating! We hope to see you again here at Hotel Sutter!

10/10 Excellent

Deanna

Stayed 1 night in Nov 2022
Response from kp on 25 Nov 2022
Thank you for the great rating! We hope to see you again here at Hotel Sutter!

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Ruthella T on 3 Oct 2022
Thank you!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from CC on 24 Sept 2022
Thank You Michelle for the review! We really appreciate it.

8/10 Good

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fun getaway!!
My sisters and I stayed in a room that slept 4. One of the beds was a Murphy’s bed. We all had a great nights sleep. Plenty of room! We even sat on the balcony to play cards (possible because it was available). The charming hotel had all we needed. Excellent service - such personal and pleasant staff. I have been to Sutter Creek many times and was pleased that my sisters enjoyed their first visit. Wineries, great food, shopping, and a pleasant hotel made a fun get away.
Stayed 1 night in May 2022
Response from Hotel Sutter on 14 Jun 2022
Thank you for your feedback! We're so glad to hear that you and your sisters enjoyed our historic hotel! We appreciate your review and we hope to see you again in the future!

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations.
Stayed 1 night in May 2022
Response from Hotel Sutter on 14 Jun 2022
We're so happy to hear that! Thank you for the review!

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2022
Response from Hotel Sutter on 17 Apr 2022
Thank you for the review!

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Love the ambiance.
Stayed 1 night in Apr 2022
Response from Sabrina on 12 Apr 2022
Thank you for your feedback. We hope to see you again soon.

6/10 Okay

DAVID

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful historic town. Hotel was very old with adequate upgrades.
Stayed 1 night in Mar 2022
Response from Sabrina on 29 Mar 2022
Thank you for your feed back. We hope to see you again soon.

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Hotel Sutter on 21 Mar 2022
Thank you for the great review!

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Mar 2022
Response from Hotel Sutter on 21 Mar 2022
Thank you for the great review!

10/10 Excellent

Louise

Stayed 1 night in Mar 2022
Response from Hotel Sutter on 21 Mar 2022
Thank you for the great review!

10/10 Excellent

Ronald, San Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional with their attitude to help our stay in anyway.
Stayed 1 night in Mar 2022
Response from Miranda on 19 Mar 2022
Thank you for your kind review! We're happy to hear our staff were able to make your stay better and we hope to see you guys again!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the steps of the ole West
It received wonderful service and enjoyed our stay
Stayed 1 night in Mar 2022
Response from Front Desk on 6 Mar 2022
We're so glad to hear you enjoyed your stay! Thank you and we hope to see you again in the future!

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Front Desk on 6 Mar 2022
Thank you for the good review!

10/10 Excellent

shoshana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022