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"Not good"

"The hotel locates next to the JR Matsumoto station (3-4 minutes walking distance). It is convenient. I appreciate the public bath in the hotel which is clean and relaxing."

"Far exceeded our expectations: it is the price of a regular hotel, but you have the hospitality of an onsen ryokan: 1. It has an outdoor onsen at the top floor. There’re people sharing with you, but it’s big enough for you to relax. It has sauna by the way. 2. After onsen, the free ice bars, the comics will definitely entertain you. The same location offers free yakult drink in the morning. 3. After 9pm, there is free ramen. Yes, free. And the taste is good! 4. Room is like new and clean. Service is good. I need extra blankets and pillows and they come in no time. Parking is like 1100 yen per night nearby."

"The service is so good I like the frontdesk that the girl"

"松本車站出來走路一分鐘，交通方便。房間不大，但小巧整齊，對於只有住宿需求的人很合適，提供簡單的日式早餐，性價比高。"

"有免費宵夜吃"

"友善有效率！交通方便！"

"like this grand mercure very much. super spacious and new . kids facilities are awesome. and tatami is comfort. satisfying with alll, very recommended for family trip."

"性價比高，早餐非常好！ 房間內的電制非常古老，不就手。 地點與火車站和諏訪湖非常方便！"