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Shangri-La Suzhou

5.0 star property
Luxury hotel connected to a shopping centre in Suzhou with 3 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Shangri-La Suzhou

Photo gallery for Shangri-La Suzhou

In-room safe, desk, blackout curtains, soundproofing
Indoor pool
Exterior detail
Separate bathtub and shower, free toiletries, hair dryer, dressing gowns
Breakfast (CNY 128 per person)

Overview of Shangri-La Suzhou

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is HK$573
Price available on 2024/04/21

Explore the area

Map
168 Ta Yuan Road, Suzhou New District, Suzhou, Jiangsu, 215011
  • Popular LocationSuzhou Water Park3 min drive
  • Popular LocationLeqiao Station15 min drive
  • AirportSuzhou (SZV)33 min drive
  • AirportWuxi (WUX-Shuofang)41 min drive
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Room options

View all photos for Executive Suite King

In-room safe, desk, blackout curtains, soundproofing

Executive Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
TV
Blackout curtains
  • 882 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe King

In-room safe, desk, blackout curtains, soundproofing

Horizon Deluxe King

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Twin

In-room safe, desk, blackout curtains, soundproofing

Horizon Deluxe Twin

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier King

In-room safe, desk, blackout curtains, soundproofing

Premier King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

In-room safe, desk, blackout curtains, soundproofing

Deluxe King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Premier Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Horizon, Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Suzhou Marriott Hotel
Pool
Hot tub
Spa
Parking included
9.2 out of 10, Wonderful, (162)
The price is HK$617
per night
21 Apr - 22 Apr
Suzhou Marriott Hotel

About the area

Suzhou

Located in Huqiu District neighbourhood, Shangri-La Suzhou is connected to a shopping centre. Travellers eager for a bit of culture can stop by Suzhou Museum, while those wishing to experience the area's natural beauty can explore Lingering Garden and Humble Administrator's Garden. Shantang Street and Suzhou University are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.
Visit our Suzhou travel guideOpens in a new window

What's nearby

  • Lingering Garden - 4 min drive
  • Hanshan Temple - 5 min drive
  • Shantang Street - 8 min drive
  • Suzhou Museum - 10 min drive
  • Humble Administrator's Garden - 10 min drive

Getting around

  • Shishanlu Station - 10 min walk
  • Suzhou New District Railway Tram Stop - 22 min drive
  • Wuxi (WUX-Shuofang) - 41 min drive

Restaurants

  • 吴宫丽都 - 1 min walk
  • Bar One - 12 min walk
  • 川留香 - 6 min walk
  • 多多旺港式茶餐厅 - 12 min walk
  • 水天堂西餐厅 - 5 min walk

About this property

Shangri-La Suzhou

Luxury family-friendly hotel near Lingering Garden
Located close to Shantang Street, Shangri-La Suzhou provides shopping on-site, a coffee shop/cafe and a garden. Take some time to relax at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
Other perks include:
  • An indoor pool and a children's pool
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court
  • An electric car charging station, express check-out and express check-in
Room features
All 390 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with separate baths/showers and bidets
  • TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: CNY 128 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Cafe Soo
  • Shang Palace
  • Nishimura

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 11

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 349.8 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Airport shuttle fee: CNY 900 per person (one-way)
  • Rollaway bed fee: CNY 349.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shangri-La Hotel Suzhou
Shangri-La Suzhou
Shangri La Hotel Suzhou
Shangri La Suzhou
Shangri-La Suzhou Hotel
Shangri La Hotel Suzhou
Shangri-La Suzhou Suzhou
Shangri-La Suzhou Hotel Suzhou

Frequently asked questions

Does Shangri-La Suzhou have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Shangri-La Suzhou?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Shangri-La Suzhou on 21 Apr 2024 start from HK$573.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Suzhou?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Suzhou?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shangri-La Suzhou?

Checkout is at noon.

Does Shangri-La Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per person applies.

Where is Shangri-La Suzhou located?

This family-friendly Suzhou hotel is located in the business district, 2.1 mi (3.4 km) from Lingering Garden, and within 6 mi (10 km) of Shantang Street and Suzhou University. Suzhou Museum and Humble Administrator's Garden are also within 9 mi (15 km). Shishanlu Station is 10 minutes by foot and Shajinqiao Station is 13 minutes.

Shangri-La Suzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 145 reviews" "
Rating 8 - Good. 47 out of 145 reviews" "
Rating 6 - Okay. 8 out of 145 reviews" "
Rating 4 - Poor. 2 out of 145 reviews" "
Rating 2 - Terrible. 0 out of 145 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

XIN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at this hotel and I will stay here again when I come to Suzhou next time.
Stayed 5 nights in Apr 2024

8/10 Good

WON CHUL

Liked: Cleanliness
Breakfast good, but no bbutter
Stayed 1 night in Dec 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very memorable experience
Very happy with the excellent services and the staff are very friendly and helpful. The room is very comfortable and clean.
Stayed 4 nights in Nov 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
Cleaness
Stayed 2 nights in May 2023

10/10 Excellent

XIN

Stayed 6 nights in Apr 2023

10/10 Excellent

Adam

Stayed 2 nights in Jun 2022

10/10 Excellent

Khelu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely vacay
Overall nice stay. Only but far away from City. But our family has fun. Thank you to all the staff.
Stayed 2 nights in Dec 2019

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit to Souzou from Shanghai while there. Very easy by fast train & worth a visit. Hotel excellent all round.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
A wonderful experience from the beginning. They always make your stay worthwhile
Stayed 2 nights in Jun 2019