2/10 很差
Diane
2025 年 10 月 29 日
不滿：整潔度、設施服務和住宿狀況
Arrived on Monday 27th for a 2 night stay but I left the the following morning. On first inspection during the late my room, no 1 Peacock looked fabulous & spotless but the Bar Maid struggled to open the door. However .. when I returned later at 9.30pm I could not open the bedroom door so I had to go down & ask another bar maid to open it for me. She fiddled & faffed about & eventually managed to open it. With the main light on I noticed the following:
I unpacked got ready for bed then fancied a mug of tea but when I looked inside the kettle it was stained BLACK yuk!
I noticed that the bedding had a dirty mark on the duvet cover (which was so thin it felt like a sheet). I had to lay my coat on top of me to keep me warm!
The sink had a crack and only one tap worked. The worst is yet to come.
The panelling on the bath was awful black mouldy, disgusting & was hidden by a grey bin. The glass shower door seal was rotten split shredded and mouldy.
I was so tired just wanted to go to sleep.
Summing up it was shabby dirty & mouldy. The Kettle was black. I couldn't close the rotten bathroom windows. All in all a disaster. I had intended to have breakfast the next morning but didn't want to. I would not recommend The Tawney Owl to my worst enemy. The staff were polite but I want to take this further.
What a dump don't go there .. please don't go there! I have taken 8 photographs as proof. I require the email address of the General Manager for a refund for 1 night.
Diane
於 2025 年 10 月住了 2 晚