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Reviews of Quest Bella Vista

4 out of 5
Quest Bella Vista
24 Norbrik Drive, Bella Vista, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 334 out of 554 reviews" "
Rating 8 - Good. 150 out of 554 reviews" "
Rating 6 - Okay. 44 out of 554 reviews" "
Rating 4 - Poor. 12 out of 554 reviews" "
Rating 2 - Terrible. 14 out of 554 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A place our family always loves. Great for a couple getaway or a family of any size, we are a family of 6. The dining options are great. Awesome coffee too.
Stayed 1 night in Mar 2024
Response from Quest Bella Vista on 28 Apr 2024
Hi Kim,Thank you for taking time to provide us with your valuable feedback. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

6/10 Okay

Anders

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms very nice. Brekky buffet layout could be a better. Food, plates and drink options were placed randomly between two rooms with doors between the rooms closed off. Toaster didnt have a catch plate. I was prebooked for brekky discount but was still charged the going rate. Other than these aspects its a nice place to stay
Stayed 1 night in Apr 2024
Response from QUEST BELLA VISTA on 23 Apr 2024
Hi Anders, Thank you for taking time to provide us with your valuable feedback. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. I have shared your feedback with Coco Noir Team and I am sure Chef will take it on board.Looking forward to welcome you back, Best Regards Yash Singhal General Manager

8/10 Good

Mark

Stayed 1 night in Apr 2024
Response from Quest Bella Vista on 2 May 2024
Hi Mark,Thank you taking time out to provide us with your feedback. We are delighted that you had a great stay with us and I will certainly share it with the team.Looking forward to welcoming you back,Best RegardsYash SinghalGeneral Manager

6/10 Okay

Jimmy, Surry Hills

Travelled with family
Liked: Property conditions & facilities
They said parking on-site but it’s paid not free
Stayed 3 nights in Mar 2024
Response from Quest Bella Vista on 11 Apr 2024
Hi Jimmy, Thank you for taking time to provide us with your valuable feedback. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash Singhal General Manager

10/10 Excellent

Norman

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quest Bella Vista on 26 Mar 2024
Hi Norman,Thank you for taking time to provide us your valuable feedback. We are delighted to know that you had a fantastic stay and we will share it with the team.Looking forward to welcome you back,Best RegardsYash SinghalGeneral Manager

8/10 Good

jim

Stayed 6 nights in Mar 2024
Response from Quest Bella Vista on 26 Mar 2024
Hi Jim,Thank you for taking time to provide us your valuable feedback. We are delighted to know that you had a fantastic stay and we will share it with the team.Looking forward to welcome you back,Best RegardsYash SinghalGeneral Manager

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is the ideal stay when attending any festival at Bella Vista Farm. Easy walking accommodation is top notch with kitchens/ kitchenettes in all apartments. Beautifully clean and well appointed. Highly recommended.
Stayed 1 night in Mar 2024
Response from Quest Bella Vista on 6 Mar 2024
Hi Belinda, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Our stay at Quest Bell Vista was overall pretty good. The area around it is still pretty vacant, but very handy to have a grocery store within a minute or two walk. The hallways smelled a little musky and damp, and the bathroom needed some repairs (and a renovation). But the room felt clean overall. Check in was easy and the staff were very nice. The cafe where you get breakfast wasn’t great and the buffet felt unorganised and a bit clunky. It was fine however, had what you needed to get going for the day. So overall, the stay was good and if we needed to be out in Bella Vista area again, we’d consider Quest.
Stayed 3 nights in Feb 2024
Response from Quest Bella Vista on 6 Mar 2024
Hi Matt, Thank you for taking time to provide us with your valuable feedback. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. I am sorry to hear that the bathroom in your apartment was not upto the standard and hallways were not smelling fresh, I will personally discuss this with the team to ensure our pre-arrival check are robust and issues identified before apartment are released. I have shared your feedback regarding breakfast with the chef. Please do accept my sincere apologies.Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

Susanne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position near Norwest hospital.
Stayed 2 nights in Jan 2024
Response from Yash Singhal on 29 Jan 2024
Dear Susanne,Thank you for choosing Quest Bella Vista for your accommodation needs and taking the time to share your experience. We are delighted to learn that you've had a wonderful stay and enjoyed our location. We hope to welcome you again during your next trip to Bella Vista.Kind Regards,Quest Bella Vista

10/10 Excellent

Auriel

Liked: Cleanliness, property conditions & facilities
Response from Yash Singhal on 29 Jan 2024
Dear Auriel,Thank you for taking the time to share your experience by rating us 5 stars. It was a pleasure to host you and the entire team look forward to welcoming you again in the near future.Kind Regards,Quest Bella Vista

10/10 Excellent

Katie

Business traveller
Liked: Cleanliness, room comfort
Always happy to come back
Fantastic service, room and amenities
Stayed 1 night in Jan 2024
Response from Quest Bella Vista on 17 Jan 2024
Hi Katie,Thank you for taking time out to provide us with your valuable feedback and 5 star review. I will certainly share it with the team and it go a long way to motivate them.Looking forward to welcome you back,Best RegardsYash SinghalGeneral Manager

10/10 Excellent

Surendranath geddi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Quest Bella Vista on 17 Jan 2024
Hi Surendranath,Thank you for taking time out to provide us with your valuable feedback and 5 star review. I will certainly share it with the team and it go a long way to motivate them.Looking forward to welcome you back,Best RegardsYash SinghalGeneral Manager

6/10 Okay

Raelene

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Quest Bella Vista on 3 Jan 2024
Hi Raelene , Thank you for taking time to provide us with your valuable feedback. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Quest Bella Vista on 3 Jan 2024
Hi Dean, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the good things done well. Would definitely stay here again
Stayed 2 nights in Dec 2023
Response from QUEST BELLA VISTA on 17 Dec 2023
Hi Nicholas, Thank you for taking time to provide us with your valuable feedback. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, property conditions & facilities
The bed was super comftable
Stayed 1 night in Dec 2023
Response from QUEST BELLA VISTA on 13 Dec 2023
Hi Marcelo, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

Richard

Stayed 3 nights in Dec 2023
Response from Quest Bella Vista on 3 Jan 2024
Hi Richard, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from QUEST BELLA VISTA on 13 Dec 2023
Hi Kim, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

frank

Liked: Cleanliness, property conditions & facilities
Friendly staff, reasonable tariff,clean rooms and amenities.
Stayed 1 night in Nov 2023
Response from Quest Bella Vista on 13 Nov 2023
Hi Frank , Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

Varun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay and everything was just great about the property and amenities nearby
Stayed 1 night in Oct 2023
Response from Quest Bella Vista on 6 Nov 2023
Hi Varun, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

2/10 Terrible

Natasha

Stayed 2 nights in Sep 2023
Response from QUEST BELLA VISTA on 13 Dec 2023
Hi Natasha,Thank you for taking time to provide us with your valuable feedback and I am sorry to hear that the your experience was not what we aim to provide all of our guest, please accept my sincere apologies. I would appreciate if you can share details about your experience so we can improve on those aspects.Looking forward to welcome you back,Best RegardsYash SinghalGeneral Manager

10/10 Excellent

christie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was excellent. The friendly staff at the front desk went above and beyond for my daughters 13th birthday making her birthday very memorable. The room was extreamly clean and very comfortable.
Stayed 1 night in Oct 2023
Response from Quest Bella Vista on 30 Oct 2023
Hi Christie, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Quest Bella Vista on 20 Oct 2023
Hi , Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

Jiries

Stayed 1 night in Oct 2023
Response from Quest Bella Vista on 20 Oct 2023
Hi Juries, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

8/10 Good

Matthew

Stayed 5 nights in Sep 2023
Response from Quest Bella Vista on 6 Nov 2023
Hi Matthew, Thank you for taking time to provide us with your valuable feedback. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

2/10 Terrible

Kristian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
'BED BUGS!!!' Our daughter was in bed on our 2nd night and watched a giant bed bug crawl out from under her mattress! We thoroughly checked all the corners of the beds and bedding and found signs of more being present. We asked to be moved and were moved to the room directly across the hall. The hotel said the room would need to be decontaminated but didn't give us any guarantees for our own bags and clothes. We now know Bed Bugs get into your clothing and can easily be transferred back into your own home. We watched and waited to see if the decontamination crew would actually go through and clean the room, but we didn't see anything. The next day a family with even younger children than ours were moved into the same room, with no apparent decontamination done...unbelievable! The new room we were moved into for the rest of the week was filthy. The floors were sticky, there were dirty trays with food and fat left in the oven. The fridge had dried food stains. The dryer was usable but was so loud that we only used it when we weren't in the room. The worst thing was the large amounts of black mould that was all through the bathroom cupboard. Due to the myriad of issues which left in our entire family feeling 'itchy', unclean and lacking in sleep we contacted the 'difficult to find' manager and advised him that we wanted a refund, only for the 2 nights of our week that we spent in the Bed Bug infested room. Our refund has been denied! Do not stay here under any circumstances!!!
Stayed 6 nights in Sep 2023
Response from Quest Bella Vista on 20 Oct 2023
Hi Kristian,Thank you for taking time to provide us with your valuable feedback and I am sorry to hear that the apartment you stayed in was not upto the standard, please accept my sincere apologies. I can assure you that room was treated as per the industry best practise as health and safety of our guest and team is our top priority.We have since reached out to Carley and I believe we have resolved this to your satisfaction. Please do accept my sincere apologies again for the experience and I hope you will give us an opportunity in future to showcase our standards and service because of which our guest love us.Best RegardsYash SinghalGeneral Manager

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2023
Response from Quest Bella Vista on 20 Oct 2023
Hi Phillip, Thank you for taking time to provide us with your valuable feedback. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

leanne

Stayed 1 night in Sep 2023
Response from Quest Bella Vista on 20 Oct 2023
Hi Leanne, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Quest Bella Vista on 20 Oct 2023
Hi Emma, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2023
Response from Yash Singhal on 19 Sept 2023
Dear Brian,Thank you for choosing Quest Bella Vista for your accommodation needs and taking the time to share your experience. I am thrilled to learn that you've had a wonderful stay and found our location convenient for your needs. It was a pleasure to host you, we hope to welcome you again in the near future.Kind Regards,Yash SinghalGeneral Manager

6/10 Okay

Gary van der

Liked: Cleanliness, property conditions & facilities
First time stay at this property and my check in took over an hour to complete as room was not ready to occupy
Stayed 1 night in Sep 2023
Response from Quest Bella Vista on 20 Oct 2023
Hi ,Thank you for taking time to provide us with your valuable feedback and I am sorry to hear that tyour experience was not we hoped for, please accept my sincere apologies. I would appreciate if you can kindly share more details so I can investigate and use it as an opportunity to improve our services.Looking forward to welcome you back,Best RegardsYash SinghalGeneral Manager

2/10 Terrible

Kylie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for my Sons sporting event . Chose to stay here for what the apartment said it offered. But what a hoax NO Hot Water couldn’t shower am or pm my son couldn’t shower after playing his games Dryer wouldn’t work kept coming up as error and stopping so couldn’t wash and dry his football clothes each night for the next day of competition No Tv signal the antenna would only pick up a couple of channels so couldn’t come home after a big day to relax shower and watch tv. Told maintenance about these issues nothing was done or offered to fix the problems.I have emailed the hotel and sent them video of all the problems and haven’t received any correspondence back. No compensation or refund. I wished I’d looked into this property more as notice I’m not the first person complaining of no water … this is definitely a Legality problem they can’t keep taking peoples money and not supply HOT WATER … BEWARE don’t stay here this place needs to have authorities looking into this
Response from Quest Bella Vista on 20 Oct 2023
Hi Kylie,Thank you for taking time to provide us with your valuable feedback and I am sorry to hear that the apartment you stayed in was not upto the standard, please accept my sincere apologies. I have shared your feedback with our housekeeping and maintenance team to take corrective action and avoid future occurrence.Looking forward to welcome you back,Best RegardsYash SinghalGeneral Manager

4/10 Poor

Gordon, The Gap

Business traveller
Liked: Cleanliness, property conditions & facilities
Requested twin large bed config when asked. Got one large and one with 2 X singles. Check in far too long for 10pm just want key and go less idle chat
Stayed 1 night in Aug 2023
Response from Quest Bella Vista on 20 Oct 2023
Hi Gordon,Thank you for taking time to provide us with your valuable feedback and I am sorry to hear that the bedding in your apartment was not as requested, please accept my sincere apologies. I take your feedback onboard in reference to quick check-in at 10pm.Looking forward to welcome you back,Best RegardsYash SinghalGeneral Manager

8/10 Good

Sanita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean rooms; only water stopped in the middle of the shower; I booked two rooms and my brother booked two rooms and requested on the phone and sent an email to have adjacent to each other but on arrival my brother/mum were far away and I was given one room on Level 1 and the other on Level 2!
Stayed 4 nights in Aug 2023
Response from Quest Bella Vista on 20 Oct 2023
Hi Sanita,Thank you for taking time to provide us with your valuable feedback and I am sorry to hear that the apartment you stayed in was not upto the standard, please accept my sincere apologies. As much as would like to allocate apartments together, they are subject to availability and we only have limited apartment of each category on same floor which can result in them being far apart or different floors. I do apologise for the inconvenience.Looking forward to welcome you back,Best RegardsYash SinghalGeneral Manager

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2023
Response from Quest Bella Vista on 16 Aug 2023
Hi Rob, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

2/10 Terrible

Brett

Stayed 2 nights in Jul 2023
Response from Quest Bella Vista on 10 Aug 2023
Hi Brett,Thank you for taking time out to provide us with your valuable feedback. I am sorry to hear that your stay was below your expectation, not an experience we aim to provide to our guest. If you can kindly reach so I can understand your feedback in detail and take corrective action that would be highly appreciated.Looking forward to welcome you back.Best RegardsYash SinghalGeneral Manager

8/10 Good

Jonathan

Stayed 1 night in Aug 2023
Response from Quest Bella Vista on 10 Aug 2023
Hi Jonathan,Thank you for taking time out to provide us with your valuable feedback. We are delighted to hear that you had a great stay and your kind words will surely motivate our team.Looking forward to welcome you back.Best RegardsYash SinghalGeneral Manager

8/10 Good

Briony

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly.
Stayed 2 nights in Jul 2023
Response from Quest Bella Vista on 4 Aug 2023
Hi Briony, Thank you for taking time to provide us with your valuable feedback. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and convenient location. Disappointed that they have no extra amenities available when I forgot my toothbrush
Stayed 1 night in Jul 2023
Response from Quest Bella Vista on 4 Aug 2023
Hi Jennifer, Thank you for taking time to provide us with your valuable feedback. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

8/10 Good

LaVon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Near perfect stay except for parking, we paid for parking but both nights we found it hard to find spots in the carpark when we arrived back to the hotel, other then that, perfect!
Stayed 2 nights in Jul 2023
Response from Quest Bella Vista on 6 Jul 2023
Dear LaVon,Thank you for taking the time to share your experience, I am delighted to learn that you've had a near perfect stay and sincerely apologise for the minor inconvenience regarding parking. We hope to welcome you again in the near future!Kind Regards,Quest Bella Vista

10/10 Excellent

Tracey

Stayed 1 night in Jun 2023
Response from Quest Bella Vista on 19 Jul 2023
Dear Tracey,Thank you for choosing Quest Bella Vista for your accommodation needs and taking the time to share your experience. I am delighted to learn that you've had a wonderful stay. It was a pleasure to host you and I hope to welcome you again in the near future.Kind Regards,Quest Bella Vista

6/10 Okay

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Quest for one week. The fridge did not work in my room at all for the entire stay even through I reported it. The hand basin in my Mums room had the plug stuck for the entire week until they bothered to fix it on the last day of our stay. Not good enough service.
Stayed 6 nights in Jun 2023
Response from Quest Bella Vista on 6 Jul 2023
Dear Olivia,Thank you for choosing Quest Bella Vista for your accommodation needs and taking the time to share your experience. Please rest assured that we take all guest feedback seriously, and have requested urgent repairs upon learning of your feedback during your stay. I sincerely apologise for the inconveniences during your stay. It was a pleasure to host you, and we hope to welcome you again int he near future.Kind Regards,Quest Bella Vista

10/10 Excellent

Louise

Stayed 1 night in Jun 2023
Response from Quest Bella Vista on 6 Jul 2023
Hi Louise,Thank you for choosing Quest Bella Vista for your accommodation needs and taking the time to share your experience. I am delighted to learn that you've had an amazing stay, and hope to see you again in the near future!Kind Regards,Quest Bella Vista

10/10 Excellent

LEISA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Price was right, easy to get to
Stayed 1 night in May 2023
Response from Quest Bella Vista on 25 May 2023
Hi Leisa, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

terry

Liked: Cleanliness, property conditions & facilities
Staff was very helpful and polite The breakfast staff were amazing and very polite Room was clean and comfortable
Stayed 2 nights in May 2023
Response from Quest Bella Vista on 15 May 2023
Hi Terry, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

10/10 Excellent

Rajasegar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
we enjoyed our stay
Stayed 1 night in May 2023
Response from Quest Bella Vista on 15 May 2023
Hi Rajasegar, Thank you for taking time to provide us with your valuable feedback and a 5-star review. We are delighted to know that you had a great stay with us and I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Manager

8/10 Good

Samar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Need more cleaning but otherwise it’s was good
Stayed 1 night in Apr 2023
Response from Quest Bella Vista on 2 May 2023
Hi Samar,Thank you for taking time to provide us with your valuable feedback and I am sorry to hear that the apartment you stayed in was not upto the standard, please accept my sincere apologies. I have shared your feedback with our housekeeping and maintenance team to take corrective action and avoid future occurrence.Looking forward to welcome you back,Best RegardsYash SinghalGeneral Manager

8/10 Good

Graham

Liked: Cleanliness, room comfort
Great Choice but Bring Your I.T. Expert!
A really good and convenient hotel. Pleasant and helpful staff. Nice coffee shop/all day restaurant. Though at the lower rate level, room was spacious and very well equipped and included good kitchen facilities. Our sole negative was the media offering. Apparently we were meant to be able to access internet based programs but it was hopelessly complicated and confusing and nothing on screen matched the instructions so we gave it a miss. Not that important to us but should be made more straightforward nonetheless.
Stayed 1 night in Apr 2023
Response from Quest Bella Vista on 2 May 2023
Hi Graham,Thank you for taking time to provide us with your valuable feedback and I am sorry to hear that you faced issues connecting to chromecast, please accept my sincere apologies. We are always here to assist and I would encourage you to please reach our to our friendly team at reception when staying with us next and we will be glad to resolve any issues.Looking forward to welcome you back,Best RegardsYash SinghalGeneral Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for my needs, hotel very well presented and clean, very friendly staff.
Stayed 1 night in Mar 2023
Response from Quest Bella Vista on 5 Apr 2023
Hi David, Thank you for taking time to provide us with your valuable feedback and we are delighted to know that you had a great stay with us. I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Managerpm.bellavista@questapartments.com.au

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Was close to the Bella Vista farm for event we were attending
Stayed 1 night in Mar 2023
Response from Quest Bella Vista on 5 Apr 2023
Hi James, Thank you for taking time to provide us with your valuable feedback and we are delighted to know that you had a great stay with us. I will certainly share your feedback with the team and it will go a long way to motivate them. Looking forward to welcome you back, Best Regards Yash SinghalGeneral Managerpm.bellavista@questapartments.com.au