Aerial view

Reviews of Sydney University Village

2.5 out of 5
Sydney University Village
90 Carillon Avenue, Newtown, NSW

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 42 reviews" "
Rating 8 - Good. 8 out of 42 reviews" "
Rating 6 - Okay. 15 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 5 out of 42 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Inexpensive well located. Was well equipped except for bathroom shelf, Looked after me well, especially when I left my Kindle behind.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2019

6/10 Okay

Yee

Liked: Cleanliness, staff & service
Reasonable comfort but beware of noise
Neat room without much fuss. Reasonable for the price. One disturbing matter was across the road from us on a friday morning at 630am there were sounds of piling and jack hammering !! No airconditioning hence window need to be opened but thats' where one can easily hear traffic sound.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Summer heat and no A/C?
I stayed in this off-campus housing choice for four nights as I waited to move into my University of Sydney housing. It was OK and felt somewhat run-down and smaller than I'd imagined. The most disappointing thing was that there was no A/C, and with it being 80-90 with 75%+ humidity, I did not sleep well at night.
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dripping tap, no bin, awful pillow, tap water came out cloudy.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Location, security quiet of this place all excellent. Bed nice and straight and if they improve mattress - that would be good. People most helpful and friendly. close to shops and funky Newtown but quiet in spite of busy road nearby. Outdoor area under trees a nice bonus.
Stayed 5 nights in Nov 2018

2/10 Terrible

Verified traveller

Travelled with partner
Traffic noise from carillon Avenue terrible, we were unable to sleep. Would not use this accommodation again.
Stayed 1 night in Dec 2018

4/10 Poor

Lily

Business traveller
Disliked: Cleanliness, amenities
Reminded me of a prison cell. Dirty marks where things had obviously splashed on walls and not been wiped off. Cheap, but not cheap enough for the room.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
You get what you pay for.
This is not a bad option in a very expensive city. The village is a pleasant location away from the noise of Newtown streets, but close to restaurants, and about a 10 min walk to the local swimming pool. Lack of air-con is a minus in hot Sydney. There is a games and tv room in a nearby part of the village, which is OK. It is a bit of a hassle to find reception from Carrillon Avenue - stairs and poor signage - and there is a longish wait as all customers are booked in and taken to their rooms in different parts of the village by the only person at reception. Although the website says reception is shut after business hours, there was someone available by phone 24 hrs.

6/10 Okay

Conor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception closed at 6.50pm when trying to check on. Reception closed when trying to check out at 8am. Room nice enough.
Stayed 2 nights in Jan 2018

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at a reasonable rate
Well located close to Newtown and the University of Sydney. Modern building. Fan cooled room still a bit hot in the heat wave. Plenty of tea bags in room but no coffee packets which I found a bit odd.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Mostly OK but with some housekeeping issues
In the middle of summer in a heatwave...mosquitoes. I got about two hours sleep.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
No ceiling fan or air con
It was OK for its price for just one night. The linen appeared to have been slept by someone else, by the look of wrinkles and marks. Was disappointed that there was neither a ceiling fan or air con on a hot summer day of over 40 degrees.
Stayed 1 night in Jan 2018

8/10 Good

Alex, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Decent but no aircon
Dorm style rooms associated with Sydney Uni. Younger crowd around and located in an excellent spot, but could get noisy (a few busy roads nearby etc) and the kickers for me - no air conditioning, no iron in the room. So at a cooler time of year, could be OK but if it's hot - probably a miss. Staff super friendly too.
Stayed 1 night in Dec 2017
Response from Sarah on 10 Jan 2018
Hi Alex, Thank you for your feedback. We are glad to hear you enjoyed your stay and had a pleasant experience. We welcome you back in the future.

2/10 Terrible

Danni, Riverina NSW

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely basic & dirty.
Arrived to find the bathroom was in desperate need of a clean. Grime & filth in the shower & basin. Toilet with marks & floaties! Disgusting. Fortunately staff moved us to another room. It was cleaner but still not what you expect at a hotel. I know this is student accommodation but you expect cleanliness when you’re paying $130 a night. Odd smell in hallway & room. Pillows were paperthin & matress was uncomfortable. The only saving grace was the helpful staff however I will never stay here again.
Stayed 1 night in Dec 2017

6/10 Okay

Reza, Brisbane, AU

Liked: Staff & service, property conditions & facilities, room comfort
After the confusion at the beginning, they tried to help and solve the issue. So make sure you retrain the expedia booking confirmation and present it at the reception. I was offered an upgrade, and I received a follow up phone call about the incident. The staff at the reception were friendly, but they are not hospitality professionals. I think you should take it into account that you are choosing a student accommodation. So I hadn't expected a hotel and I am not unhappy after my stay.
Stayed 6 nights in Dec 2017
Response from Sarah on 10 Jan 2018
We have responded directly.

8/10 Good

Sandy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2017
Hi, Thank you for your feedback. We look forward to welcoming you again in the future!

8/10 Good

Mark, Sydney, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget type accommodation,
Handy to city, Newtown, university. Parking was available. Location was quiet. Room was a decent size with wardrobe and writing desk.

6/10 Okay

jo, Sydney

Liked: Staff & service
Cheap stay
The fan was broken and it was hot in the room and it smelt like something had died although the kitchen was clean. There was a cockroach in my room. The bed was quite comfy and the linen was clean.

2/10 Terrible

Libby, Newcastle

Disliked: Cleanliness, property conditions & facilities, room comfort
If you're not a student don't stay here
The room I was allocated was within a 5 bedroom apartment that I had to share with other people I did not know. The kitchen and bathroom were filthy with old soap in the shower and rubbish in the bins. The accommodation was very noisy with late night partying outside my window. All the is accommodation is totally unsuitable for anyone travelling for business that needs a good nights sleep.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quick stay in Sydney
I love staying on campus and reliving student days. Room had ensuite bathroom and a fan. Air con would have been nice on hottest day of summer but not necessary most of the year. Close to Newtown and all the food and funky shops there. Great cheap place to stay overnight when a room is available.

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional
Functional

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive Student Campus Accommodation
Student summer break accommodation. Single lockable bedroom in a shared 4 bedroom on campus apartment. Clean but basic student accommodation. Friendly staff and security. Close to Newtown shops, bars and public transport.

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Marcus, Australia - NSW - Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Robert, Australia - QLD - Brisbane

Disliked: Property conditions & facilities
Facilities: Tired, Old; Value: Over-priced; Service: Basic; Cleanliness: Hygienic ;

6/10 Okay

Margot, Australia - SA - Regional SA

Disliked: Property conditions & facilities
Facilities: Nothing special, Basic; Value: Uneconomical; Service: Polite; Cleanliness: Tidy;

10/10 Excellent

Yujie, Australia - SA - Adelaide

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Economical; Service: Courteous; Cleanliness: Beautiful; There is a very beatiful park.

6/10 Okay

Nicolo, Australia - ACT - Canberra

Disliked: Cleanliness, property conditions & facilities
Facilities: Ordinary; Value: Fair price; Service: Basic; Cleanliness: Smelly;

10/10 Excellent

Andrew, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Fantastic; Service: Respectful; Cleanliness: Delightful;

10/10 Excellent

Alison, Australia - NSW - Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Service: Professional, Good, Friendly;

6/10 Okay

Jenni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilities: Shabby; Value: Mouldy stink; Cleanliness: Filthy;

10/10 Excellent

Max, Australia - NSW - Regional NSW

Liked: Cleanliness, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Basic; Cleanliness: Lovely;

6/10 Okay

Hamish, Australia - VIC - Melbourne

Liked: Staff & service
Disliked: Cleanliness
Facilities: Basic; Value: Acceptable price; Service: Courteous; Cleanliness: Grubby, bathroom was unacceptable; it was a pleasant setting. it met our needs on this occasion, but I doubt if we,would return.

8/10 Good

sandra, Australia - ACT - Regional ACT

Facilities: Basic; Value: Great deal; Service: Helpful, Polite; Cleanliness: Reasonable ; A bit of a hike to the train station.

10/10 Excellent

Lubica, Australia - NSW - Wollongong

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Bargain; Service: Professional, Respectful, Courteous;

10/10 Excellent

Lynette, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Great deal; Service: Courteous; Cleanliness: Spotless; An alarm clock would have been handy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Die Lage ist in Ordnung, die öffentliche Verkehrsanbindung mit ca. 15 min Fußweg zu erreichen. Die Unterkunft war leider nicht sehr sauber und sehr hellhörig. Zudem ist keine Klimaanlge vorhnden. Dafür aber vom Rest der Ausstattung her ok. Für Lage und Sauberkeit ist der Preis sehr hoch angesetzt, allerdings waren wir über Silvester da, dafür war es im Vergleich zu anderen ok...
Stayed 3 nights in Dec 2018

2/10 Terrible

김예지, 서울

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
절대비추!
진짜 이런곳은 처음이었어요.. 사진과 정말 180도 다르고... 바퀴벌레도 나오고 룸클린서비스따위 없어요. 다른후기보면 머리카락이 안치워져있네 이런거 있는데, 아예 룸클리을 안했더라고요. 수건교체조차 없고... 분명 호텔스닷컴에는 식기, 조리기구 포함이라 써있지만 없습니다. 또 프론트 9-19시까지만이라 되있는데 정직원은 17시면 퇴근이라 얼굴을 볼수가 없어요. 싼맛에 숙박하시려는분들 그냥 하루에 3-5만원씩 더 투자하셔서 좋은곳에서 좋은추억 남기세요. 괜히 놀러갔다가 기분나빠지지 마시고요. 여긴 호텔이 아닌것 같아요
Stayed 6 nights in Dec 2017
Response from Sarah on 10 Jan 2018
Hi, Thank you for your feedback. We are very sorry to hear of this experience. Village Management will be in contact directly.

6/10 Okay

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
celan single room, but no AC
・cheap accomodation fee ・pretty clean room ・single room(with desk, chair, closet,bed wihhtout bathroom) ・no AC, Fan
Stayed 1 night in Dec 2017
Response from Sarah on 10 Jan 2018
Hi Yuta, Thanks for your feedback. We are glad you enoyed your stay!