西爾萬湖酒店 | 熱門西爾萬湖住宿限時優惠每晚可低至 HK$463

「讚」

「I checked in at 8 pm.Room is dirty with someone’s hair on the desk and room is filled with someone else’s perfume smell. Toilet still have paper in it. The room card’s demagnetize frequently. I have to go to front desk to reactivate again and again. Happened to have my door card deactivated unfortunately around 1am while getting some ice. No one’s at the reception and no staff is around. Waited there till around 3:15am when the reception lady returned from somewhere. Definitely terrible...

「Very nice hotel, had a little bday party for my granddaughter that turned 11 years old. Staff was nice didn’t say anything about a few little ones swimming in the pool. 」

「Very nice. Nice choices for breakfast 」

「good」

「Best staff ever! The two at the front desk were amazing- like going into Cheers!」

「The entire staff was absolutely amazing, my girl Lisa at the front desk quite as it matters but it’s helpful as a giant I really appreciate her. Management and All Staff make sure that all the accommodations were met with more accordingly with above me I want to make sure me and my guest were secure greatly appreciate it.」

「Very good 」

「The room was great and very spacious, the staff was even better. 10 out of 10!」

「Someone entered the room at 8:00 a.m. with a key card. Every hour. When are you leaving」

「A+ on cleanliness, safety, convenience」

「good」

「Quick check in process, wasnt aware of room deposit until day before check in. Kitchen in room was convenient and had most essentials. The couch was not the most comfortable. 」

「卫生一般、前台一般」

「洗衣機修了3周還沒修好，回報後相關人員也無動作」

「The room was clean, amenities were nice. Definitely recommend the place to stay for how affordable it is」

「good stay」

「everything was great 」

「Very Clean, Manager is Nice,staff is 👍 Good,and The Breakfast is Great too! Not chinsey.」

「Everything was good about our stay」