My husband and I stayed here during an event in Syracuse. The room for 3 nights was over $1,000.00. We check in and find there was no longer a shuttle service we planned to use. The hotel room was okay. Outdated but spacious. Smelled of smoke, several light bulbs out and the tub faucet was broken. Very few amenities but the on site steakhouse was phenomenal and probably the only thing this hotel has going for it.
Kimberly
2025 年 7 月入住 3 晚
10/10 超赞
Ellen,Hilton
与家人出行, 团体旅客
2025 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
GREAT PLACE, THE ONLY DOWNSIDE IS THE CLEANER / INSENSE SMELL IS VERY STRONG. I KNOW MANY PEOPLE LIKE THE SMELL BUT I WAS HAPPY TO BE ON THE SECOND FLOOR WHERE THE SMELL WAS LIGHTER
Ellen
2025 年 7 月入住 1 晚
8/10 还可以
Bill
与家人出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施
Is a little outdated.
Bill
2025 年 7 月入住 2 晚
10/10 超赞
Robert
与家人出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stay here every year when we come to the Syracuse Nationals & it’s always great!
Robert
2025 年 7 月入住 1 晚
10/10 超赞
Kim M
团体旅客
2025 年 7 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We always have a good experience at this hotel.
Kim M
2025 年 7 月入住 1 晚
10/10 超赞
Mary
2025 年 7 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Mary
2025 年 7 月入住 1 晚
10/10 超赞
Clarissa
2025 年 7 月 4 日
Clarissa
2025 年 6 月入住 1 晚
8/10 还可以
Amit Kumar
2025 年 6 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Overall great for short stay!
Amit Kumar
2025 年 6 月入住 1 晚
4/10 很差
Damien
2025 年 6 月 24 日
Damien
2025 年 6 月入住 1 晚
10/10 超赞
MAARTEN PL
2025 年 6 月 24 日
满意:清洁度
MAARTEN PL
2025 年 6 月入住 1 晚
2/10 糟糕
Kemal
2025 年 6 月 23 日
不满意:员工和服务
Unprofessional and rude staff at the front desk! Her behavior was very rude!
Kemal
2025 年 6 月入住 1 晚
8/10 还可以
Tyler
与配偶出行
2025 年 6 月 20 日
满意:清洁度、服务设施、住宿条件和设施
It was a nice stay, nothing to complain about. Just didnt realize there was a $100 holding fee in case something breaks.
Checked in right at 3pm, first in line so quick check in. Walk into our room, 103, and I can smell marijuana. I don’t care. Doesn’t bother me, but I don’t want a smoke fee. My wife lets the clerk know who then shakes her head and says “not possible. This is a smokeless facility.” It was mentioned as a courtesy not to in returned be made felt like a liar. The bed closest to the window sinks in the middle and there are multiple brown stains on the box spring at the head of the bed.
Really unfortunate experience for $350.
Mace
2025 年 5 月入住 1 晚
8/10 还可以
Kevin
2025 年 5 月 30 日
满意:员工和服务
不满意:服务设施
Easy to walk to concert from site, bed was nice, tub did have some stains, but overall, good experience
Kevin
2025 年 5 月入住 1 晚
10/10 超赞
Pavel
2025 年 5 月 28 日
Pavel
2025 年 5 月入住 2 晚
10/10 超赞
Krista
2025 年 5 月 28 日
满意:清洁度
Krista
2025 年 5 月入住 1 晚
10/10 超赞
Carlos,Saratoga Springs
与家人出行
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Good place to stay
Carlos
2025 年 5 月入住 3 晚
10/10 超赞
Leslie
2025 年 5 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Leslie
2025 年 5 月入住 2 晚
10/10 超赞
Daniel
2025 年 5 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Great restaurant on premise
Daniel
2025 年 5 月入住 1 晚
2/10 糟糕
Joselle A.
与配偶出行
2025 年 5 月 9 日
不满意:员工和服务、服务设施、住宿条件和设施
Property was clean and modern. Only restaurant extremely expenive. All automatic doors not working . Property refused to provide checkoit receipt even though had taken credit card at check in. Property refused to follow Expedia's stated policy. Broken closet door in room. Very minimal and poor breakfast buffet. Scant staff even though front desk claimed hotel fully booked. Would definitely not reccomend.