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Reviews of Explore Hotel

3 out of 5
Explore Hotel
No.3, Hanxiang Road, Xitun Dist., Taichung

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 543 reviews" "
Rating 8 - Good. 156 out of 543 reviews" "
Rating 6 - Okay. 20 out of 543 reviews" "
Rating 4 - Poor. 6 out of 543 reviews" "
Rating 2 - Terrible. 1 out of 543 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ting Yin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Jason on 10 Jan 2021
親愛的貴賓您好：非常感謝您選擇入住探索私旅 Explore Hotel，為您服務是本飯店全體員工的榮幸，希望還有機會再次為您服務。謝謝您給予我們的評價，也歡迎您再次光臨！祝您旅途愉快～

8/10 Good

Jor, Taipei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room space is kinda small but the CP value is high since it is located at a convenient spot and the price is quite ok. It's located within walking distance of the most popular night market in Taichung. Nice place to stay if you don't require any facility for your vacation.
Stayed 2 nights in Dec 2020
Response from Emily on 13 Dec 2020
Dear Guest: Thank you for choosing Explore Hotel and share the feedback for us. Hope this trip make an impression on you. We look forward to seeing you again. Have a good day.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Jason on 6 Oct 2020
親愛的貴賓您好：謝謝您給予探索私旅 Explore Hotel高分好評與鼓勵，很開心您喜歡我們的服務~我們會繼續努力帶給大家最特別的住宿體驗唷~歡迎您下次再來玩。祝您有美好的一天~

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel near Fengchia
New hotel near Fengchia night market. Definitely in the more quiet sector of Fengchia although rooms were not sound proof at all, we could hear the next door room talking. Staff is new and were undergoing training during our stay. It is a good choice if you plan to drive and be near Fengchia night market area, hotel provides parking.
Stayed 2 nights in Jun 2020
Response from front desk on 9 Jul 2020
Dear Guest: Thank you for choosing to stay in Explore Hotel, and wrote your valuable commends below. Your suggestions is great for us and a major factor for progress. , Hope we have the opportunity to serve you again.

10/10 Excellent

YuChen, Yeh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常棒環境很漂亮服務人員態度非常好，房間廁所都很乾淨，設計也很好看，地理位置緊鄰逢甲夜市，也不用擔心晚上要吃什麼，早餐飯店有付，很好吃😋
Stayed 1 night in Jul 2020

10/10 Excellent

SanMateo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the night market. It is clean and the breakfast choices are good.
Stayed 2 nights in Jan 2020
Response from Flora on 4 Feb 2020
Dear Guest: Thank you for taking the time to share this experience and give us considerable encouragement and support. All of our staff are very honored. We will work hard to provide you with better accommodation quality! We look forward to see you again.

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Jason on 26 Jan 2020
親愛的貴賓您好： 謝謝您給予我們滿分的評價，創意美學是我們探索私旅 Explore Hotel最重要的核心精神。期待您能夠再到台中來玩~有機會一定要再光臨我們探索私旅。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Jason on 25 Jan 2020
親愛的貴賓您好：謝謝您給予探索私旅 Explore Hotel高分好評與鼓勵，很開心您喜歡我們的服務~我們會繼續努力帶給大家最特別的住宿體驗唷~歡迎您下次再來玩。祝您有美好的一天~

10/10 Excellent

SUK YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Fengjia Night Market
Great location - very close to Fengjia Night Market. Modern and clean. Value for money. Highly recommended!
Stayed 1 night in Jan 2020
Response from Explore Hotel on 20 Jan 2020
Dear Guest: Thank you for taking the time to share this experience and give us considerable encouragement and support. All of our staff are very honored. We will work hard to provide you with better accommodation quality! We look forward to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Jason on 11 Jan 2020
親愛的貴賓您好：歡迎您蒞臨探索私旅 Explore Hotel。謝謝您的諸多讚賞，也非常開心得知您在探索私旅的一切都符合您的期待、並度過了美好的時光。衷心期待往後您的台中之旅都能選擇探索私旅，讓我們再度為您提供美好的住宿體驗。敬祝美好的一天！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Booked for three nights in Nov 2019, staying for the first time here, and was given a room upgrade upon check-in! The hotel is in very good condition, room is clean and provides a decent spread for breakfast. If that is not enough, it is near Fengjia where there are tonnes of food options from morning till night time. Just have to be prepared to walk around 5-10mins from the bus stop after alighting from the bus service from Taichung HSR station.
Stayed 3 nights in Nov 2019
Response from EMILY on 1 Dec 2019
Dear Guest:Thank you for taking the time to share your staying experience. Hope this trip was impressed you. We are looking forward to see you again. We will try our best to provide you with better quality!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Jason on 1 Dec 2019
親愛的貴賓您好：非常感謝您對探索私旅 Explore Hotel的支持，收到您的住客評鑑我們深為感激，在此致上我們誠摯的謝意。您對我們的肯定，我們會持之以恆保持下去；有您的支持與鼓勵，本飯店的服務品質必能越發精緻與貼切。 謝謝您，我們期待您再度蒞臨！祝您順心如意～

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new. Walkable distance to Fengjia Night Market. Aircon temp sometimes not consistent and breakfast could be better. But the breakfast area is nice.
Stayed 2 nights in Nov 2019
Response from Flora on 23 Nov 2019
Dear Guest: Thank you for taking the time to share this experience and give us considerable encouragement and support. All of our staff are very honored. We will work hard to provide you with better accommodation quality! We look forward to see you again.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As we approach the the entrance of the hotel, there's a warmly greeting from the hotel. Our family
Stayed 1 night in Nov 2019
Response from Explore Hotel. on 22 Nov 2019
Dear Guest: Thank you for your message and share your experience in the Explore Hotel. We are very happy to know that Explore Hotel is the best choice for you on your journey. Your message and opinions are the goal and motivation to all the colleagues of Explore Hotel. We will continue to work hard in the future. And provide better service. I wish you a pleasant trip! Have a goodday!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Nice Hotel. Comfortable, clean, Many Movie free for watch, convenience to night market.
Stayed 3 nights in Nov 2019
Response from Flora on 12 Nov 2019
Dear Guest: Thank you for choosing Explore Hotel. Thank you for sharing your feedback. We hope this trip was impressed you. All the best wish for you and look forward to see you next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast boring n limited. Location really good. Room very clean
Stayed 2 nights in Oct 2019
Response from EMILY on 31 Oct 2019
Dear Guest: We are very grateful to hear your feedback. Thank you for your review and sharing this experience. We look forward to see you next time!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , walkable distance to night market. The amenities are new and comfortable. Love the breakfast provided , was in love with the bread and pork floss , yummy ! Overall loving it but too bad we stayed for a night only :( will patronise again next time!
Stayed 1 night in Oct 2019
Response from Emily on 31 Oct 2019
Dear Guest: Thank you for taking the time to share this experience and give us considerable encouragement and support. All of our staff are very honored. We will work hard to provide you with better accommodation quality! We look forward to see you again.

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is new and clean. Only the quality of blocking noise wasnt good. I can always hear there was some noise from the room next to me.
Stayed 2 nights in Oct 2019
Response from Flora on 30 Oct 2019
Dear Guest: Thank you for sharing your experience of staying in our hotel. Our staffs are happy that we got a chance to serving you while you traveling in Taichung. We hope see you again soon in the future. Have a good day. :)

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the night market and room size is big. The amenities are very enough to support my trip. The building is new :)
Stayed 1 night in Oct 2019
Response from EMILY on 24 Oct 2019
Dear Guest: Thank you for choosing Explore Hotel. Thank you for sharing your feedback. We hope this trip was impressed you. All the best wish for you and look forward to see you next time.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, room is very clean, parking lot is convenient, bedroom is good.
Stayed 4 nights in Jul 2019
Response from Jason on 18 Aug 2019
親愛的貴賓您好：感謝您入住探索私旅 Explore Hotel做為您住宿台中的選擇，您的讚美是我們不斷成長精進的動力，謝謝您與我們分享寶貴的住宿體驗，您的鼓勵已轉達給飯店同仁，同仁們都十分喜悅您於此擁有美好的住宿回憶，溫暖貼心為探索私旅的服務精神，期盼在不久的將來，能再度與您服務。敬祝順心如意

10/10 Excellent

Yudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Facility
The hotel is new, the service is very good. The only one I wish was there will be 4 pillows per Queen bed (i.e. 2 pillows per person)
Stayed 3 nights in May 2019
Response from Jerry on 10 Jun 2019
Dear Guest: We are so glad that you had chosen Explore Hotel and hear that you had great experience of your stay. We always like to hear suggestion from our guest, because it is the best way to improve ourselves. Thank you for your suggestion, and we have noted it down to consider and discus it as well. We hope to see you again in the future soon. Have a good day. :)

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and the room (quadraple beds) was excellent. Their hotel staff service was awesome too,definitely returning to this hotel.
Stayed 2 nights in Apr 2019
Response from Jerry on 30 May 2019
Dear Guest: We are so glad to hear that you had great experience in our hotel. Our staffs are happy that we got a chance to serving you while you traveling in Taichung. Thank you for choosing Explore Hotel and hope to see you again soon. Have a good day. :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from the night market compare to other hotels around
Stayed 1 night in Apr 2019
Response from Jerry on 30 May 2019
Dear Guest: Thank you for sharing your experience of staying in our hotel. The location of our hotel is much quieter than other hotel in the center of FengJia night market. Also it is much better for your sleeping quality. And it even only takes 5 mins of walking from our hotel to FengJia night market which is very close. We hope that you are having a great sleep in our hotel after you had a long day on traveling in Taichung and see you again soon in the future. Have a good day. :)

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from Jason on 1 Aug 2019
親愛的貴賓您好：感謝您撥冗寶貴的時間分享此次的入住經驗，並給予我們相當大的鼓勵及支持。也期待您再次選擇探索私旅 Explore Hotel入住，我們會努力地提供更好的住宿品質給您！敬祝順心如意。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite unique. I liked their concept --- explore/travel. The room was clean and cozy.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is quite well designed and comfortable, it’s close to the Feng Chia night market.
Stayed 3 nights in Jan 2019

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good in condition. Location relatively close to shopping district n night market. Recommended to stay here.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and staff! Nice decor and amenities.
Stayed 2 nights in Jan 2019
Response from Explore Hotel on 23 Jan 2019
Dear customer: Thank you for choosing Explore Hotel as your stay in Taichung. We are so glad that you had great experience in Explore Hotel. We are looking forward to see you again in the future soon and to have a chance to serve you. Have a good day :)

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel nearby Fengxia night market
Perfect hotel in perfect location, so clean and love their WiFi TV omg
Stayed 3 nights in Jan 2019
Response from Explore Hotel on 23 Jan 2019
Dear customer: Thank you for choosing Explore Hotel as your stay in Taichung. We are so glad that you had great experience in Explore Hotel. We are looking forward to see you again in the future soon and to have a chance to serve you. Have a good day :)

10/10 Excellent

Lay yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome hotel stay .
this is a pretty new hotel. as it is in a good location, not in the crowded street but everything is accessible within walking distance. room is very clean and comfortable. i will go back to this hotel again. this is one of the best hotel i had stayed during all visits to taichung.
Stayed 4 nights in Dec 2018

10/10 Excellent

Tsin Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Explore Hotel on 15 Jan 2019
親愛的貴賓您好：感謝您對於探索私旅 Explore Hotel的支持，也再次感謝您給予好評，期待下次還能見到您，能夠有再度服務您的機會。祝您旅途一切平安、順心。

10/10 Excellent

Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No regrets. Friendly staff and near to night market. Clean room but can hear if outside is noisy.
Stayed 2 nights in Nov 2018

8/10 Good

Jaslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new, staff service is good . For breakfast not much variety. Same breakfast menu for two days. Location is less than 5 mins to Fengjia night market. One second floor there is a common area for gusts to relax . Tea and coffee provided good place to chill. I think I request for high floor but was assigned to 2nd floor overall stay is pleasant
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent hotel! Nearby walking distance to Fengjia night market. The room can do with a luggage stand and tall mirror in view that there’s no wardrobe.
Stayed 1 night in Dec 2018

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Explore Hotel on 23 Dec 2018
親愛的貴賓您好：感謝您對於探索私旅 Explore Hotel的支持，也再次感謝您給予好評，期待下次還能見到您，能夠有再度服務您的機會。祝您旅途一切平安、順心。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Explore Hotel on 23 Dec 2018
親愛的貴賓您好：感謝您對於探索私旅 Explore Hotel的支持，也再次感謝您給予好評，期待下次還能見到您，能夠有再度服務您的機會。祝您旅途一切平安、順心。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Brand new hotel. Easy check-in. Rooms were good. Breakfast buffet spread was limited, and they should adjust the arrangement of it, so that you don't have to join the "main" queue just for a refill of your drink. Good location to FengJia night market too. Would stay again.
Stayed 2 nights in Dec 2018

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel with helpful and friendly staff, in a good location. Would highly recommend.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel in good location
Brand New hotel, walking distance to everything, especially to the night market
Stayed 6 nights in Nov 2018

10/10 Excellent

Stephen

Hotel was excellent and location was near Fengjia Night Market where you get great local street food. Staff was courteous. Room was clean and good shower facility.
Stayed 1 night in Nov 2018
Response from Explore Hotel on 23 Jan 2019
Dear customer: Thank you for choosing Explore Hotel as your stay in Taichung. We are so glad that you had great experience in Explore Hotel. We are looking forward to see you again in the future soon and to have a chance to serve you. Have a good day :)

10/10 Excellent

Ly, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and New hotel. Near to feng jia Market
Stayed 2 nights in Nov 2018

10/10 Excellent

SY, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 2 nights in Nov 2018

8/10 Good

JnK, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel, very clean n nice, near night market, very convienent.Room entrance there is a sensor light to save energy.according to the staff when it sense some movement within the distance it will on. However we at move around at the window side far away from the entrance its still on n off very uncomfortable. others perfect!!!
Stayed 1 night in Nov 2018

10/10 Excellent

J, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice and friendly staffs.
Stayed 2 nights in Nov 2018

10/10 Excellent

Loc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just great
Good location, great services, very clean room and comfortable bed. couldn't ask for more!
Stayed 2 nights in Oct 2018

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great as is just 5 mins walk to Fengjia Nightmarket. The room are very clean and looks new. Even thought I stay at the 3rd floor facing a road junction , the sound proof was very good as I didn't hear and traffic noise The hotel staff is very friendly and helpful.I give them a AAA. But they need to improve on the breakfast. There re not in house restaurant or cafe. Every morning they deliver the sake kind of breakfast to your room. I had the same hamburger and tea for the 3 days I stayed. There re no water, coffee and tea bags in the room. You ve to picky up from the reception area
Stayed 3 nights in Oct 2018

8/10 Good

Fat, Hong Kong

Disliked: Room comfort
Dont expect too much
The hotel is pretty new, some of the area is still under construction. The room isn't comfortable. you cannot control the room temperature to the your desired one, they have restricted the adjustable temperature in between 23-30, we had a hard time at night under a thick blanket. Also, i could hear everything of my neighbour, no matter it was turning the water tape, water flowing or even talking loudly. The noise isolation between room is so bad. The location is far away from the city center. if you are not a strong fan of night market, you better not choosing this hotel.
Stayed 2 nights in Oct 2018
Response from Explore Hotel on 30 Oct 2018
Dear Customer: Thank you for sharing your personal opinion and experience in our hotel. We will try our best to provide the best quality to everyone. We are happy to invite you to visit our hotel in the future. Again, thank you for sharing and choosing Explore Hotel. Hope to see you soon and have a good day.

10/10 Excellent

Chen kwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Nice n clean hotel
Stayed 1 night in Oct 2018
Response from Jason on 26 Oct 2018
親愛的貴賓您好：感謝您對探索私旅 Explore Hotel的寶貴建議與肯定！本館對於能給予貴賓們有安全及舒適的住宿品質與回憶，是我們團隊長久經營的目標與方向，未來將持續秉持相同信念努力。衷心期待於不久的將來能有機會再次為您或親友們提供更周到貼心的服務，也期望您繼續不吝指教，我們在您的鼓勵之下，會持續不斷的加油努力。敬祝順心如意。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Hotel is new, clean and comfortable. Given its location you have a lot to see and shop along the way to feng jia night market. Staff is helpful and polite definitely a big thumb up. A happy customer check in at taichung
Stayed 2 nights in Sep 2018
Response from Explore Hotel on 9 Oct 2018
Dear customer ：Thank you so much for this review, we truly and sincerely appreciate it. Please know that it was nothing but a true pleasure to be able to delight and we are already looking forward see you again in your next visit! Until then all of Explore Hotel will gladly remain at your service and sending you ample sunshine from Taichung ! best regards