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Reviews of Hoya Hot Springs Hotel

3 out of 5
Hoya Hot Springs Hotel
No.30-2, Longquan Rd., Taimali, Taitung County

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 125 reviews" "
Rating 8 - Good. 58 out of 125 reviews" "
Rating 6 - Okay. 41 out of 125 reviews" "
Rating 4 - Poor. 11 out of 125 reviews" "
Rating 2 - Terrible. 3 out of 125 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mingcheng

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from GOYA on 30 Nov 2022
您好,感謝您入住富野大飯店

4/10 Poor

wong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, poor maintenance hotel
Hotel is old, under maintance and many stains everywhere. The bed n pillow were smelly. Check in counter staff do not have customer service. They don't greet and they don't smike. Look like robot. No eatery around the hotel. The hotel restaurant doesn't not open during lunch hour. Staff advised us to go 7-eleven to eat instant noodle. Dinner at restaurant is worst! Cost abit but simple dish. Only outdoor hotspring is open and is very small and old. It doesn't smell like hotspring with sulphur. Water like plain boiling water. Need us to buy a cap for NTD 50. Carpark looks like haunted house and is super hot. Strongly discouraged all to visit the hotel.
Stayed 1 night in Jun 2019
Response from 客務 on 23 Jun 2019
Thank you for your stay in our hotel.

8/10 Good

joseph

Liked: Cleanliness, room comfort
Tourist hotel with nice rooms and good meals
Nice outdoor spa

6/10 Okay

toshikatsu

レストランは朝だけなので夕食は徒歩５分位に地元のレストランやファミマがある。
Stayed 1 night in Mar 2024
Response from GOYA on 27 Mar 2024
こんにちは、メッセージありがとうございます。また、富野 大飯店lにご宿泊いただきまして誠にありがとうございます。

4/10 Poor

Hui-Chun

Travelled with family
Liked: Staff & service
離超商很近算最大優點
地下停車場的指示很不方便找到電梯，床頭沒有插座可充電不是很理想，進房間一開始就兩隻蟑螂say hello, WTH.房間也很潮濕，但冷氣打開就會好很多。電視壞ㄧ半，吹風機也有問題，雖櫃台有提供吹風機。床偏硬，房間的泡澡池的溫度很不好控制。想所連鎖的品牌飯店應該有一定的品質，很可惜沒有。 但行前會傳簡訊再提醒ㄧ下注意事項，還有安排安靜的房間很感謝，沒有跟團客同在一起 沒有買早餐無法給評語 離便利商店很近，飯店門口也有自動販賣機，價格跟超商的價格差不多，這點很不錯👍 但很可惜，從停車場開始就大大的失望
Stayed 1 night in Oct 2023

8/10 Good

Mingchien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GOYA on 14 Aug 2023
您好,感謝您入住富野大飯店。

8/10 Good

Chun Ta

Travelled with family
Stayed 1 night in Jul 2023
Response from GOYA on 22 Jul 2023
您好,感謝您入住富野飯店

8/10 Good

YUN FEI

Stayed 1 night in May 2023
Response from GOYA on 29 May 2023
感謝您入住富野大飯店

4/10 Poor

LO

Stayed 2 nights in Mar 2023
Response from GOYA on 7 Apr 2023
您好,感謝您入住富野大飯店

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
愉快的住宿體驗
飯店較為老舊, 但不影響住宿品質, 服務人員態度很好, 此次入住陽台正對馬路, 早上起床看到景色, 心情也愉快起來。真要在此次住宿挑毛病, 就是停車場地上有些鐵條, 走路要小心別踢到
Stayed 1 night in Mar 2023
Response from GOYA on 23 Mar 2023
您好，感謝您的留言及讚美，謝謝您提供寶貴的意見，感謝您入住富野大飯店。

6/10 Okay

Shih-Wen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from GOYA on 15 Mar 2023
您好,感謝您入住富野大飯店。

8/10 Good

WEI SHIUN

Stayed 1 night in Feb 2023
Response from GOYA on 27 Feb 2023
感謝您入住富野大飯店.

6/10 Okay

CHEN HSIN

Stayed 1 night in Dec 2022
Response from GOYA on 4 Feb 2023
您好, 感謝您入住富野大飯店.

8/10 Good

Hsiu Hung

Stayed 1 night in Dec 2022
Response from GOYA on 4 Feb 2023
您好,感謝您入住富野大飯店.

8/10 Good

CHUANG KUANG

Stayed 1 night in Dec 2022
Response from GOYA on 3 Jan 2023
感謝您入住富野飯店.

10/10 Excellent

WEI CHEN

Stayed 1 night in Dec 2022
Response from GOYA on 3 Jan 2023
感謝您入住富野飯店.

8/10 Good

YENTING

Stayed 1 night in Dec 2022
Response from GOYA on 3 Jan 2023
感謝您入住富野飯店.

8/10 Good

Yichun

Stayed 1 night in Dec 2022
Response from GOYA on 3 Jan 2023
感謝您入住富野飯店.

6/10 Okay

WEI CHEN

Stayed 1 night in Dec 2022
Response from GOYA on 24 Dec 2022
感謝您入住富野大飯店

6/10 Okay

Wen chia

Travelled with family
Stayed 1 night in Sep 2022
Response from GOYA on 25 Sept 2022
您好,感謝入住高野飯店。

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Jul 2022
Response from GOYA on 6 Aug 2022
您好,感謝您入住高野飯店.

8/10 Good

CHUNG-CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地毯的乾淨度需要再加強。其他都還不錯哦。
Stayed 1 night in Apr 2022
Response from GOYA on 16 Apr 2022
您好，感謝您入住我們飯店，感謝您的寶貴意見。

8/10 Good

Kangshun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from GOYA on 3 Apr 2022
您好,感謝您入住高野飯店.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
房間明顯感覺歷史悠久有歲月的痕跡，但能想像在2-30年前應該是很高級的飯店，入住和式家庭房整體住宿還算舒適，價格也便宜。
Stayed 1 night in Feb 2022
Response from GOYA on 1 Mar 2022
您好，謝謝您對飯店的肯定及建議，感謝您入住高野飯店。

8/10 Good

Kuang chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from GOYA on 2 Jan 2022
您好,感謝您入住高野飯店。

8/10 Good

YIYANG

Travelled with family
Liked: Cleanliness, staff & service, room comfort
整潔度很讚, 溫泉舒服
環境及設備老舊, 乾淨程度很棒. 日式榻榻米很舒服.
Stayed 1 night in Dec 2021
Response from GOYA on 6 Dec 2021
您好,謝謝您對飯店的肯定及寶貴的意見,感謝您入住高野飯店。

8/10 Good

Ming Wu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from GOYA on 25 Sept 2021
感謝您入住高野飯店

4/10 Poor

Gina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from GOYA on 10 Sept 2021
您好,感謝您入住高野飯店。

10/10 Excellent

ANYU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蠻棒的住宿
和式房 值得推薦
Stayed 1 night in Jul 2021
Response from GOYA on 18 Aug 2021
您好，感謝您對飯店和式房的肯定，感謝您入住高野飯店。

6/10 Okay

CHAO MING

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2021
Response from GOYA on 26 May 2021
您好,感謝您入住高野飯店。

8/10 Good

MAO DING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from GOYA on 12 Apr 2021
您好,感謝您入住高野飯店。

8/10 Good

CHUNG-CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and nice hotel
clean ,nice,and convenient with good location.
Stayed 1 night in Feb 2021
Response from GOYA on 13 Mar 2021
Thank you for your stay in our hotel. We look forward to serving you again.

10/10 Excellent

Chiyin

Stayed 1 night in Jan 2021
Response from GOYA on 15 Feb 2021
感謝您入住高野飯店.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from GOYA on 18 Jan 2021
您好，感謝您入住高野飯店。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2020
Response from GOYA on 2 Jan 2021
感謝您入住高野飯店

8/10 Good

Kai-tse

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2020
Response from GOYA on 29 Dec 2020
感謝您入住高野飯店。

2/10 Terrible

siceko

Disliked: Cleanliness, room comfort
老舊又濕氣味道重，天冷不開冷氣味道就消除不了
Stayed 1 night in Dec 2020
Response from GOYA on 29 Dec 2020
您好，謝謝您對飯店提供寶貴的意見，感謝您入住高野飯店。

6/10 Okay

Weiming

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
冷氣
睡到一半,冷氣機像炸掉一般的發出異響,冷氣還滴水,房間霉味有點重,隔音很差. 地點還可以,飯店確實是老了
Stayed 1 night in Dec 2020
Response from GOYA on 18 Dec 2020
感謝您入住我們飯店，抱歉讓您感到不滿意，我們會檢討改善，感謝您的寶貴意見。

8/10 Good

Yu Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from GOYA on 23 Oct 2020
感謝您入住高野飯店

6/10 Okay

Verified traveller

Business traveller
要求不高可考慮
房間不小，清潔尚可，浴廁沒有乾濕分離，早餐待改善。
Stayed 1 night in Sep 2020
Response from GOYA on 23 Sept 2020
感謝您入住高野飯店，感謝您的寶貴意見。

8/10 Good

Ping Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from GOYA on 5 Sept 2020
感謝您入住高野飯店

8/10 Good

HSIEN PIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
太晚到，若早點到還可泡溫泉
Stayed 1 night in Jul 2020
Response from GOYA on 30 Jul 2020
很抱歉大眾溫泉時間只開放22:30,感謝您入住高野飯店。

10/10 Excellent

CHUN YI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
希望衣櫃可以放枕頭與棉被備用
Stayed 1 night in Jul 2020
Response from GOYA on 26 Jul 2020
感謝您入住我們飯店，您的意見會呈相關部門做改善，感謝您的寶貴意見.

10/10 Excellent

Chinlang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from GOYA on 26 Jul 2020
您好,感謝您入住高野飯店。

6/10 Okay

Chieh Jui

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
年代久遠老飯店的
這一間飯店經歷了很多歷史年代的產物，不能有超乎現實的幻想。因為連假訂房接近客滿，
Stayed 1 night in Jun 2020

8/10 Good

Cheng chi

Travelled with family
天花板蜘蛛絲、廁所門不好關
Stayed 1 night in Jun 2020
Response from GOYA on 2 Jul 2020
您好，關於入住環境問題，造成您的不佳觀感,在這裡跟您致上歉意，我們會作出改善；非常感謝您的包涵及提出的建議，感謝您入住高野飯店。

6/10 Okay

杜菁玉, 高雄市

Travelled with group
Liked: Cleanliness
Disliked: Amenities
既然是溫泉飯店，是否應該多點關於溫泉的設施
Stayed 1 night in Jun 2020
Response from GOYA on 14 Jun 2020
您好,感謝您入住高野飯店,感謝您的寶貴意見。

8/10 Good

Chiawen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from GOYA on 20 Apr 2020
感謝您入住高野飯店.

10/10 Excellent

Chiawen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from GOYA on 20 Apr 2020
感謝您入住高野飯店.

8/10 Good

WEN YEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間有黴味
Stayed 2 nights in Mar 2020
Response from GOYA on 7 Apr 2020
您好,很抱歉讓您感到不滿意,我們會檢討及改善,感謝您入住高野飯店。