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Reviews of Takumi no Yado Miyama Ouan

4 out of 5
Takumi no Yado Miyama Ouan
229 Okuhida onsen, Hirayu, Takayama, Gifu-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 155 reviews" "
Rating 8 - Good. 44 out of 155 reviews" "
Rating 6 - Okay. 8 out of 155 reviews" "
Rating 4 - Poor. 1 out of 155 reviews" "
Rating 2 - Terrible. 0 out of 155 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a treat. We were wanting to stay up near the ropeway but that was closed for repairs and the spots near there were full. I bumped into this spot on line and it felt like a secret treasure. Loved the Onsen baths. Dipped into every single one on property including my own private one in my room. We both slept great in the traditional beds on the floor. Super cozy sheets and feather pillows. Meals were outstanding. Little things needed a bit of a freshening. Like woodwork that needed refinishing and the coat/ robe you wear over your traditional pants and tops were a bit full of threads to be trimmed. Tho super cozy and soft and everything was super clean. That stuff is so small. Would totally come back.
Stayed 1 night in Oct 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing onsen experience in the mountains.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Ryokan experience!
If you want to stay close to all the attractions the Kamikochi area has while also staying in a very comfortable hotel, this is the place for you. The kaiseki food at the hotel is superb, and the hot spring bath options are great, right in the middle of nature. I strongly recommend staying here for a relaxing vacation.
Stayed 1 night in Sep 2023

10/10 Excellent

Colin

Stayed 1 night in Sep 2023

10/10 Excellent

Bradley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is huge but beautiful onsens and friendly staff made for an excellent stay.
Stayed 2 nights in May 2023

10/10 Excellent

Ye

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay at this ryokan! The onsen in our room and private outdoor one were amazing and relaxing. The food was excellent, including the free milk, Yakult, and ramen throughout the day. All the staff were so kind and hospitable.
Stayed 1 night in Mar 2023

10/10 Excellent

Ye

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

kok kong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Catherine, Sydney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Amazing location and amenities. The outdoor public bath was incredible, and we splurged with the onsen in the room, which was worth every bit. There was also a massage chair in our room which my partner greatly enjoyed. Dinner and breakfast all incredible, but the front desk staff we had issue with. Initially the fortnight prior to my booking, I could not find out access to the hotel, and emailed to ask if there was a shuttle pick-up location. I did not receive a response. Two or three days prior to the booking, I researched online and discovered there was a free shuttle from Hirayu Onsen, and emailed a follow up, asking if I needed to book the shuttle or what times they would go by. Again, no response. We ultimately ended up walking to the hotel from the Hirayu Onsen stop, which was ok that day as it was downhill and good weather. The other issue was on the day we checked out. I had checked with the front desk the night prior as to whether we could use the shuttle service to go up the hill to Hirayu Onsen, but the earliest it started was 9.00am. As we needed to leave by 7.00am, I thanked them and declined. However the next day it was raining at check out time. We were not offered umbrellas, or an offer to call a taxi. They watched us leave with no comment. We finished our two night onsen experience which cost me over $1500 for two nights, with wet clothes, shoes and luggage.
Stayed 2 nights in Oct 2019

10/10 Excellent

Ah Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!!
Highly recommend this hotel. My kid’s first experience of onsen. She love it! Everything is perfect in the hotel and facilities are great! Love the free milk and free Raman
Stayed 2 nights in Oct 2019

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.... out of expectation
Simply perfect
Stayed 3 nights in Aug 2019

8/10 Good

Kar Bik Donna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location around 1 hour from Takayama in the mountains. Staff are incredibly helpful and attentive. Would stay again.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place, we love it. Onsen is very nice with various choice to select from public to private. You have to try the private outdoor one, it is fantastic.
Stayed 1 night in Apr 2019

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotel
The hotel was lovely and I would really recommend it. We had a suite. It was very clean and comfortable. The beds were traditional style ie very low to the ground. I personally found the mattress quite hard, but I’ve found that everywhere I’ve stayed so far. My husband liked it! The onsen in the bathroom was one of the best things about the room. The hotel also had public and private baths inside and outside. You have to reserve the private baths, but we had no difficulty doing so. The outside private bath was beautifully warm. The hotel also provides kimonos and traditional work style top and bottoms (can’t remember the name) to wear whilst at the hotel. You also have to wear their slippers. However they catered mainly for shorter people. My husband, probably a UK medium had to have extra large and the slippers were too small. The staff were all very polite and spoke some English. We ate at the restaurant for dinner one night and it is definitely worth doing (if you like Japanese food). A variety of different courses. The only improvement I can think of is if we could have been given a bit more info on arrival about what we needed to do about booking the baths, what we should wear in them etc. But we figured it out okay in the end. The hotel is close to the bus station so easy walk. They also had a shuttle bus that could drive you up to the bus station. If you did want to eat somewhere other than the hotel there were quite a few options close by.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel, spacious room. Only difficult to locate it in the night
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Edith, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The staff in this hotel are very nice. The room is very clean and comfortable. It is happy that there is massage chair in the room as well.
Stayed 1 night in May 2018

8/10 Good

Ivy, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice onsen hotel with extremely helpful and friendly staff. However we found it overpriced comparing to other onsen hotels with similar facilities. We stayed in the Japanese style room with private onsen bath tub. Very nice room but the layout is not as pleasant as other onsen hotels. Overall a very nice hotel but we'd stay in other onsen hotels as there are many other choices with the price we paid.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

SIU LAN PEGGY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel
A beautiful onsen hotel, a 5 star hotel.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the hotel with the hot tub inside the room, dinner and breakfast included. The meals were all amazing!! One of the caveat is the hot tub doesn't look as big as it advertised but a small one that just fits one person with legs folded. The private outdoor onsen allows 30 mins per session, which is enough for most people. But for elderly who walks slowly, that might take up to 10 mins to get there and change, the time would be a bit rush. If they could provide 45 mins per session that will be better. Also, when we reserved the onsen session at night, the old gentleman at the counter says he will give me a call to our room when it's ready. I never received the call and when we called at our booked time (10:30pm) to check, he didn't understand what we said and said it was full. The call was passed to another lady who can speak better English and then said the onsen is ready. It took around 10 mins for them to figure out the availability but the session expires in 20 mins. Walking there without getting lost and get change etc almost left us with 10 mins in the onsen. So be sure what is communicated and understood by the staff is important. Not much view from room, but all in all it is a comfortable stay.

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
excellent onsen hotel, all experience in this hotel is unforgetable. private onsen bath is free.
Stayed 1 night in Mar 2018

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Re charging the Nippon way
This is a well organised, well run onsen that will allow you to tick off your bucket list wish of visiting a traditional onsen; if it isn't on your list it should be. Recommend paying extra for an onsen in your suite although you cant beat the outdoor private onsen for ambience. The set dinner was a culniary delight ...and frankly not much other options in Hirayu if you don't eat in. The only caution is that you'll over indulge in the artistery bthat goes on in the food presentation. Highly recommended.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel with lack of service
At arrival there was no friendly welcome, just the comment that check in is at 3pm and we have to come back. After 3pm we returned and staff explained a lot of DON'Ts in detail, but not much about the facilities and how to use. Confusing layout made it very difficult to find the room and staff did not guide us there. During check out we waited 10 minutes unattended at the counter - the staff on duty standing opposite of us just pretend to not see us. Very obvious that they don't want foreigners in their hotel and prefer to only deal with Japanese. Very disappointing.
Stayed 2 nights in Jul 2017

10/10 Excellent

Jay, Sunshine Coast

Liked: Cleanliness, property conditions & facilities, room comfort
Great for unwinding
We booked the room with private onsen for three nights and that's so relaxing. The 9 course dinners (Japanese cuisine) (half board) were superb and have certainly exceeded our expectations in terms of quality and quantity. Breakfasts are different every morning too. The cost may be considered high but it's worth it. Not a lot of staff can speak English but should be able to get by. The lady night manager was not particularly friendly but overall the atmosphere was very professional. Highly recommended.

10/10 Excellent

Kris, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OMG. Highlight of our trip.
This was the highlight of our trip. We arrived late, and a young man who spoke perfect English was literally outside with the porch light on waiting for our arrival. He quickly ushered us inside and helped us check-in quickly so that we would not miss our dinner. A very, very nice hot spring hotel. Fantastic amenities.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing journey with great food
The public hot spring is not as big as thought. Lucky not mamy guests using the onsen

8/10 Good

Danny, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with hot spring
Every aspect of this hotel is great. The only disappointing bits I can think of are that the free ramen served at late night time is not good and the hotel stops serving milk to the guests after using hot spring too early.

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ng, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service was excellent, WiFi in room will be perfect

8/10 Good

Bosco

Travelled with family
Liked: Cleanliness, staff & service
之前住高山櫻庵,感覺唔錯,唸住深山會係高一級,點知係同lv, 房普通,景普通,食普通,又冇獨立房,服務都只係普通,同價位由布院已經有高級溫泉旅館 Everything is average, room size and facilities are average, food is average, service is average, if you want try high end onsen hotel , you may consider others. The location is great and close to 上高山
Stayed 1 night in Oct 2023

10/10 Excellent

KIN MING

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was awesome with beautiful room and private onsen. We also enjoyed the public onsen with great scenery!
Stayed 1 night in Oct 2023

6/10 Okay

Chienju

Travelled with group
Liked: Property conditions & facilities, room comfort
房間內有木製泡湯桶，很棒！
平湯車站走過去飯店是下坡，步行時間約7分鐘。飯店也有提供接駁車往返平湯車站。 進到大廳前要脫鞋，鞋子統一領取號碼牌，存放在玄關旁的鞋櫃。 公共泡湯池外有免費提供牛奶、咖啡牛奶、鳳梨汁，與養樂多。 晚餐有飛驒和牛，自己燒烤，當天已經要求加炭火了，但是的炭火還是太小，等很久才烤熟，怎麼烤都是表面都無法呈現金黃色，有點可惜了！ 大廳的接待人員在講解住房規則時，我順手拍了照，但是他要求我把有他的照片刪除，記得住宿時，不要拍到工作人員。
早餐
Stayed 1 night in Oct 2023

10/10 Excellent

Tsz Ying Kit

Stayed 1 night in Oct 2023

10/10 Excellent

Shirou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

KING WAH

Stayed 1 night in Sep 2023

8/10 Good

Setsuko

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the hospitality of the employees. It was comfortable to enjoy the hot spring in the room. Breakfast was very good. Dinner was so-so.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023

8/10 Good

???

Travelled with partner
あかんだな駐車場まで徒歩5分　最高の立地 部屋風呂付きの部屋は良い
Stayed 2 nights in Sep 2023

10/10 Excellent

ABE

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方が本当に良い接客が何より心地よい時間にしてくれました！温泉も、食事も全てにおいて、大満足です。
Stayed 1 night in Aug 2023

4/10 Poor

コウヘイ

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
宿に着いた時に宿泊者の名前を告げても確認出来ず、しばらく待たされた。 内風呂の水量と温度設定が弱すぎる。 エアコンがかなり汚れていて室内の畳数と機種が合っておらず夏場、湯上がり時にかなり暑く感じる。 寝室の棚的な場所に綿埃が溜まっていて汚い。 脱衣所のタオルが使い古したゴワゴワのを設置している。 クレーマーみたいなのでこんな事を言いたくないのですが。。 食事は普通でした。
Stayed 1 night in Aug 2023