Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Starting with the staff at Five Star, they were so amazing. The rental process, handled by Maria, was easy, quick and had no issues. You are then assigned a concierge and I cannot say enough great things about Romi. She helped us with every aspect of our trip; providing an itinerary, booking our travel to/from the airport, booking an excursion, reserving a golf cart, made dinner reservations and quickly answered all my questions. During our stay she checked in to ensure we had everything we needed and helped to book 2 massages at the house for us. From the time I reached out to the time the therapists showed up to the house was only 1hr, awesome! The Rincon de la Vieja excursion Romi booked for us was a private adventure and our driver and tour guide Ariel was simply amazing! The 2 drivers we had from the airport to the house were also wonderful. The house:Very clean. The kitchen is very well stocked. Lots of pots/pans, utensils, and general supplies. The grill was the cleanest I have ever had at any property I have rented in the last 15yrs. The pool was clean and there was a gentleman that came 2 times to sweep, clean the grill again, and ensure the pool was spotless. Beds are comfortable. There are beach chairs (that need to be replaced), plenty of beach towels, plenty of bath towels and blankets. We had one cleaning in the middle of the week which was quite nice. Air conditioning in the bedrooms, kitchen and living area all worked great. There is a TV in the master bedroom and the living room. Location:Perfect, a short drive in the golf cart to Tamarindo. (approx. 10 minutes from the house all the way to the furthest end of Tamarindo). Playa Langosta is far enough away from the hustle/bustle of Tamarindo and on the quiet side. I do recommend a golf cart; it was easy and made trips to places so much faster than walking. We did not have to use a taxi. 100% I will rent from Five Star again and would recommend to anyone visiting Pl