View from property

Reviews of Century Hotel Taoyuan

3.5 out of 5
Century Hotel Taoyuan
No.55, Sec. 3, Sanmin Rd, Taoyuan District, Taoyuan City

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 41 reviews" "
Rating 8 - Good. 16 out of 41 reviews" "
Rating 6 - Okay. 9 out of 41 reviews" "
Rating 4 - Poor. 3 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great area- tv really didn’t work, no microwave but it was fine for only 1 night
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not so good breakfast Always the same n cold Excellent room Clean Friendly staff
Stayed 2 nights in May 2019
Response from 客務經理 on 14 Jun 2019
Dear Guest: Sorry for the inconvenience caused during your stay. We have reviewed and rectified as soon as possible. We hope that we will have the opportunity to serve you in the future. In the future, we will continue our efforts and look forward to your next visit. Come once. Wish you a happy heart

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but no WIFI in room
Good, spacious and clean. Having WIFI in the room would be a good idea.
Stayed 1 night in Dec 2018

6/10 Okay

Ferdinand

Disliked: Cleanliness
good front desk personnel
room was nice except for heavy smoking odor. breakfast buffet was terrible. front desk service was excellent.
Stayed 1 night in Nov 2018
Response from 櫃台 on 16 Nov 2018
Thank you for your feedback, hope we can you see in the near future.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travellers
Hotel is within 15 minutes walk to the night market area where can taste local food.The stay is comfortable for the visitors. The place is compatible to N.A. Holiday Inn.
Stayed 1 night in Oct 2018
Response from COUNTER on 1 Nov 2018
Thank you for your feedback, hope we can you see in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness
OK to stay overnight
Hotel condition is OK as still new but it is very strict to check out time at 11am. I was called twice before 10.30am to check out or warned else that another night would have been charged. Location is not convenient to and from Airport by public transit.
Stayed 1 night in May 2018
Response from FRONT DESK on 19 Jul 2018
Thank you for your feedback. According to the reminder of checking out time,I think it may has the misunderstanding and we need to make a team self-examination. We are putting a lot of effort into improving our service, hope we can see you in the near future. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally, it is good if price below USD$50@night
Generally, it is good. However, the beds are too soft to sleep. Also, the check out is too early at 11am. It did not allow a bit late check out, I received 2 calls to push us to check out at 11am or late check out NT$300 an hour. The hotel should have had time for a bit over after check out time.
Stayed 1 night in May 2018
Response from 飯店人員 on 11 Jun 2018
Thanks for your opinions. We are still trying to provide excellent service and renew the equipments every year. Everyone here is looking forward to seeing you in the future.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late check in
The check in and out timing is unreasonable, they need 6 hours to clean up the room? The staff are rather hostile and there is nothing much in the vicinity.
Stayed 2 nights in Jul 2017

6/10 Okay

MARYLAINE LOUISE

Liked: Room comfort
Disliked: Staff & service
OKAY for low budget - but not convenient.
The Food was terrible, and there was absolutely no wi-fi in our bedroom, we had to go down to the lobby.
Response from General Manager on 4 Nov 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Pan

Travelled with group
Stayed 1 night in Feb 2023

4/10 Poor

PIFEN

Stayed 1 night in Jan 2023

4/10 Poor

SHU MEI

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中規中矩的酒店
中規中矩
Stayed 1 night in Oct 2019

10/10 Excellent

Ryuji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Sirada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพักกว้าง ที่นอนนุ่ม สะดวกสบาย หน้าโรงแรมมีร้านชาบูเจ้าดัง ไม่ต้องไปไหนไกล
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
整體而言都非常棒,服務最好、細心、態度佳
Stayed 1 night in Dec 2018
Response from AMBER on 10 Dec 2018
謝謝您的支持 歡迎再次入住:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良かった
とても綺麗で、快適に過ごせました。 ただ、空港から少し離れているので、タクシーが必須です。フロントの方に手配をしてもらったのでとてもスムーズに移動できました。
Stayed 1 night in Sep 2018
Response from 蜜月世紀大飯店 on 5 Oct 2018
あなたのコメントとサポートをありがとう 私たちはいくつかの場所を改善し続け、次回もまた滞在することを歓迎します

8/10 Good

Verified traveller

Liked: Staff & service
一般
吸煙區鎖住的, 大堂等人地方要叫店員開冷氣才會開放的, 酒店提供之免費早餐極度難食 交通不太方便 . .
Stayed 4 nights in Sep 2018
Response from Anonymous on 3 Oct 2018
親愛的旅客您好! 本館吸菸區一直是開放空間,沒有任何門鎖問題 本館冷氣24小時開放 本館提供之免費早餐有許多其他熱食可供選擇 感謝您的入住 歡迎再次蒞臨:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蠻好
蠻乾淨,服務蠻好
Stayed 1 night in May 2018
Response from 飯店人員 on 13 Jun 2018
謝謝您的評語與支持 歡迎您,下次再次入住唷~~

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
還可以
1.下午17:00後才能checkin入房 2.早上11點退房 3.隔音不好,我們剛好睡在面馬路邊,晚上睡覺路上行車聲大聲 4.沒有停車位 5.早餐不新鮮 6.早餐時間供餐到09:00 7.沒有浴缸 8.附近晚上有夜市
Stayed 1 night in Mar 2018
Response from M on 10 Mar 2018
謝謝您的意見與建議,我們會朝著更完善的服務改進 ,歡迎下次再入住

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2017
謝謝您的蒞臨,歡迎再次入住,謝謝您

8/10 Good

kai shun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2017

6/10 Okay

gunyoung

Liked: Cleanliness, property conditions & facilities, room comfort
시설 자체는 깨끗하고 편안하였습니다. 엘리베이터가 작아 6명 정도밖에 타지 못하는게 아쉬웠고 조식은 가지수, 맛 모두 기대에 미치지 못했습니다 또한 세탁 서비스를 제공하고 있지 않아 당황했습니다 체크인도 오후 5시라 약간 늦은 감이 있습니다.

8/10 Good

PEI SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值很高的飯店
飯店的人員也親切有禮貌,房間的整體清潔度也不錯,早餐也可以吃的很飽 算是CP質不錯的飯店喔
Response from 飯店管理人員 on 16 Nov 2018
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的意見

8/10 Good

PI CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便、離夜市近、就是機場送機費用較高,不然一切都很好!
Response from 櫃台人員 on 16 Nov 2018
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的意見

8/10 Good

wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, and helpful staffs
Location is quite far from busy area and train station, 30mins walk. Breakfast ok, not much choice. Bedroom is good and comfortable .However, wifi is very poor.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

susan, wu

Liked: Cleanliness
還可以,屬正常一般飯店,飯店附近有吃飯的地方走路可到,酒店外有停車格收費停車,但停車格要看運氣,早餐可選擇性少,建議可以多增加
Response from Century Hotel Taoyuan on 23 Dec 2016
感謝您的回覆與建議,我們會加強早餐多元的選擇性。 感謝您選擇桃園蜜月世紀大飯店,並與我們分享您的住宿經驗,您的肯定與讚美都將是我們進步的動力,期待您的再次蒞臨。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

4/10 Poor

Hiro, 日本

Liked: Cleanliness
Disliked: Room comfort
ニュータウンに近いホテル
知人の近所ということで、駅から離れたこのホテルを選びました。 当日は中国大陸の集団が多く、夜遅くまで廊下等で大声を出していました。 壁も薄く、隣室の声と水回りの音が、まるで耳のすぐそばで聞こえるようでした。 あと、フロントのスタッフで英語が全くできない人しかおらず、筆談と英語ができるお客のヘルプで乗り切ったということもありました。
Response from Century Hotel Taoyuan on 23 Dec 2016
Thank you for staying at the Century Hotel Taoyuan for your recent trip in Taoyuan,Taiwan and thank you for sharing your experience with us on expedia site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future. Thank you again and look forward to have you with us again in near future with better service! Best Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager on 30 Sept 2016
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的意見

8/10 Good

YuanFen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體評價很不錯,可惜對馬路的隔音效果沒有很優,喜歡安靜的遊客要考慮
Response from General Manager on 30 Sept 2016
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的意見