1 bedroom, individually decorated, desk, soundproofing
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Reviews of Duke Hotel Taoyuan

3 out of 5
Duke Hotel Taoyuan
No 8, Lane 437, Section 2, Zhongbei Rd, Zhongli District, Taoyuan City

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 311 reviews" "
Rating 8 - Good. 122 out of 311 reviews" "
Rating 6 - Okay. 75 out of 311 reviews" "
Rating 4 - Poor. 35 out of 311 reviews" "
Rating 2 - Terrible. 30 out of 311 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Raymond

Good
Stayed 1 night in Jan 2023

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service
大多數的房間太过於破旧.

8/10 Good

Jen mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly, breakfast are very good.
Stayed 7 nights in Sep 2022

6/10 Okay

Piiboon, Thailand

Travelled with group
Disliked: Staff & service, property conditions & facilities
ไม่น่าพักครับ อยู่ไกลจากสถานีรถไฟประมาณ1กม ทางเดินลำบาก รร เก่า เหมือนม่านรูด มีเสียงดังตลอดเวลาจากลม จากแอร์ อาหารเช้าก็พอทานได้ สำหรับนักท่องเที่ยวแล้ว ไม่แนะนำให้พักครับ เรียกว่า ราคากับสิ่งที่ได้ มันไม่ค่อยดีเท่าไร
Stayed 3 nights in Dec 2019

2/10 Terrible

Shyan Ning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wan refund
Stayed 1 night in Nov 2019

6/10 Okay

Sao Hong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Meralyn

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Wy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk is nice and polite. It was a relief that I can still check in after midnight, because of flight delay.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very peaceful they need some improvement and renovation of the bldg
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
You get what you pay for. For the price could not complain much. Tq
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2nights stay was good, the hotel is clean and i like the food coz it's newly cooked
Stayed 2 nights in Feb 2019

6/10 Okay

L, Los Angeles

Disliked: Cleanliness, property conditions & facilities
Very , very old hotel! I guess what you paid is what you get!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Lisa, Hualien City, Taiwan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent Overnight Spot
Booked this hotel as a last minute overnight stay due to a flight delay. The rooms are a bit dated/shabby, but clean, comfortable, and spacious. Staff were pleasant and helpful. Towels are nice and big--always a nice surprise in TW. Provided buffet breakfast was great (breakfast space is across the street from hotel lobby FYI). Overall good value for price, and conveniently located near Zhongli station.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a BAD experience! The hotel is full with cigarette smell. The room is not clean and the bed has triggered my skin problem (very itchy the whole night). There is no toiletries and no slipper was provided. The smell of the bathroom was BAD even you can smell of it even the door is closed. When we went for breakfast by 9am, we were told nothing was left for us - we just took 2 slices of bread and a cup of coffee! Terrible stay!

6/10 Okay

Verified traveller

Liked: Staff & service
Service is fair but should be better. No more....too bad....
Response from 櫃檯-黃小姐 on 3 Nov 2016
親愛的顧客您好:對於您此次的住宿未能符合您的期望深感抱歉,也歡迎您再蒞臨指教 謝謝

8/10 Good

supreeti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

supreeti, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice peaceful neighbourhood

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Unfortunate experience~
checked-in & noted toilet bowl was choked. Waited 1.5hr despite receptionist said coming up. Staff came with plunger, made a mess & left with dirty soiled bathroom. Water from plunger was drip on floor from toilet through room to door, no clean-up service thereafter. When we were in Taipei, Duke Hotel confirmed they would received parcel on our behalf with name provided in English and Chinese, before our arrival. At Duke Hotel, they informed us times nothing was received. After repeated clarification, finally another receptionist said there is a delivery but they reject because guest name doesn't tally. I asked for delivery addressee and receptionist could mentioned the name and it was my name! Then she added the excuse "we have no time to translate your name from English to Chinese". The overall attitude and services are poor, unprofessional and the worse I've experienced in these 5 years travelling countless in Taiwan.
Response from counter on 20 Feb 2016
親愛的顧客您好：關於您反應的問題，絕大部分為人員訓練不足，及專業素養不夠，造成您的觀感不佳深感抱歉，本館絕對會在人員的訓練上面繼續加強，還望海涵，我們將會正視這個問題並對相關人員進行懲處 伯爵商務旅館 敬上

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
the carpet , the curtains so old, so dirty and curtains with holes and floor with permanent black marks which at first glance thought were small cockroaches. the bathtub so so old and bathroom tiles with permanent black and red marks. so really so so disappointed .

4/10 Poor

kyle, st George Utah

Disliked: Cleanliness, property conditions & facilities, room comfort
can't complain
We were looking for cheap and cheapo what we got so we can't complain.

6/10 Okay

Currier, SE Asia

Liked: Staff & service
Decent place with friendly staff
Fine hotel for what we needed - only about fifteen minutes from the airport and ten from the high speed train station. No reason to spend a night here unless coming from or going to one of those places

8/10 Good

ivy, usa

Liked: Staff & service, property conditions & facilities
So So
Ok, not bad but nothing special ....

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

CHOU

Stayed 1 night in Jan 2024

6/10 Okay

Kumiko

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Yufei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice to stay a night.
Stayed 1 night in Sep 2023

2/10 Terrible

HIROTAKA

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

6/10 Okay

Kuan Chen

Stayed 1 night in Sep 2023

6/10 Okay

YUAN FA

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Sep 2023

8/10 Good

Terrie

Liked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Wenchung

Travelled with group
Stayed 1 night in Aug 2023

10/10 Excellent

hsuchieh

Stayed 1 night in Jul 2023

8/10 Good

Chih jung

Stayed 1 night in Jun 2023

6/10 Okay

Chiharu

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
タバコが苦手な方は宿泊をオススメしません。
シーツがかけただけの状態で交換はされていたもののベッドメイキングされていない状態であった。 空調がタバコ臭くてゆっくり眠れなかった。
Stayed 1 night in Jun 2023

10/10 Excellent

YA HUI

Stayed 1 night in Jun 2023

2/10 Terrible

Karen

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't book this hotel.
It was advertised as a non-smoking hotel, but as soon as I entered the property, the hallway, the elevator, and the room were filled with extremely heavy cigarette smoke. After I entered the room, I saw a cockroach near the desk. I called the front desk and they moved me to another room. The cigarette smoke was so bad, it gave me a bad headache and I felt nauseous. I contacted the front desk again and they sent a housekeeping staff to bring in an O3 machine to neutralize the smell. Unfortunately, the smoke was already in the walls, furniture, and drapes. I used up a whole bottle of Lysol, it didn't work. I went and got more air freshener. Don't get me started on the bathroom! Don't book this hotel, even if they pay you to stay there. Hotels.com should remove this hotel from the website
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Li-Hui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High CP value
Having a quiet and clean room
Stayed 2 nights in Apr 2023

10/10 Excellent

YANG

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

SHENG-TSUNG

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值很高的商務旅館！乾淨與安靜，工作完返回房間，可以獲得休息！
Stayed 2 nights in Mar 2023

8/10 Good

Juichao

Liked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

??

Stayed 1 night in Mar 2023

8/10 Good

HUNG JU

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

SHENG-TSUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體表現不錯 含稅890的價格+早餐吃 划算（這價位的早餐就不需太挑剃了） 唯一缺點我的的那間 雙人床是2張單人床組合 中間有一條縫真的不是很優
Stayed 1 night in Mar 2023

2/10 Terrible

PIN CHEN

Stayed 1 night in Mar 2023

10/10 Excellent

MEI CHEN

Stayed 1 night in Feb 2023

10/10 Excellent

Weian

Stayed 1 night in Jan 2023