"Very good location. Next to the Express Bus Terminal and the Matsumoto Train Station. Plenty of shops nearby eg. Daiso, McDonalds and of course the 7 eleven all within walking distance. Plentiful eateries as well."
"From start to finish, excellent customer service. Checked in at sunset, incredible sunset view from our room overlooking Lake Suwa.
The check in process was thorough and explained to great detail.
The food was regional, healthy and tasty.
All around great traditional ryokan experience, highly recommended."
"If you are a tourist, this place is only accessible by taxi. If you want to take the bus, make sure you do not have luggage as the city busses are very small. The onsen is really the highlight of the place. "