伦敦塔维斯托克广场附近酒店

“The hotel rooms are really well done and clean, albeit a bit tiny. Staff are very friendly and helpful. Only hesitation I'd have in booking again is that the rooms (edge & city) do not have a desk, so if I need to get any work done they would not be ideal. But if on leisure travel I would 100% book The Imperial again.”

“Overall, very good. Convenient location especially to St Pancras to take Eurostar”

“Management, hotel staff, and bar staff were genuinely nice and helpful people. Amazing customer service and attention to detail. Great location and immaculate rooms. Don’t hesitate to stay here.”

“No comment”

“Beautiful hotel on quiet street in a beautiful area right behind the British museum. Walkable to many places but also just a beautiful venue for sitting and chatting. Excellent friendly staff, great food and just so charming!! We would definitely come back!”

“這間酒店的位置很方便，距離火車站非常近。然而，房間的設施維護與清潔狀況令人失望： 窗簾無法完全關上，影響遮光與私隱。 房門玄關近浴室處的地墊是破損的，觀感不佳。 衣櫃裡的浴袍明顯發黃，衛生狀況令人質疑。 浴室內的潤手霜瓶蓋無法擰緊/關好。 整體而言，地點確實優越，但客房保養與清潔細節亟需改善。 The hotel is in a great location, very close to the train station and extremely convenient. However, the room condition and housekeeping fell short of expectations: The curtains could not be closed properly, affecting both privacy and light blockage. The floor mat near the entrance and bathroom was torn/damaged. The bathrobes in the wardrobe……

“Check-in was clear and straightforward, and the hotel is located close to many shopping areas and convenience stores. The hotel service was exceptionally attentive.”

“This apartment was not an at but a very small room without any relationship to the advertised photos!”

“You would expect a little more from a 5 star hotel but the check-in process is not very welcoming… we are a family of 3 with a small child plus two big luggages… when we arrived, no one offer a hand to move the luggages up the staircase to the main reception area… in fact, no one is there… so we have to move the heavy suitcases ourselves… the check in is relatively quick but the staff is cold… so it’s quite unpleasant to begin with… we decided to have dinner at the Fitz’s but the table they……

“Everything was fine except the lift broke down at night and not able to use when checking out in the morning. Fortunately that we are staying at the low floors.”

“Great location. Helpful staff”

“Excellent service. Staff are very friendly, kind and helpful”

“Great staff. Had an issue pop up and they couldn’t have been more helpful. I always enjoy staying at the hub.”

“The location is convenient but a bit noisy at night!! The room is small but overall acceptable. However, the towel provided is so dirty with hair from previous user?”