预订堤恩酒店宾馆住宿限时优惠

“Hotels.com with the hotel have some payment issue. When I check in the hotel front desk staff said that i need to pay for this trip, however, I already fully paid when i booked the hotel. After check and clarified she confirmed already received my payment. And I called to Hotel.com the staff request me to pay again for the hotel and refund my previous payment with Hotel.com due to some payment issue between Hotel.com and the Hotel. But is it the issue of customer why i have to do that. Also……

“Some fittings / furnishings need fixing. Very creaky flooring throughout. The only ‘blight’ of the otherwise excellent breakfast was the salty ‘processed bread’ - ‘brown’ isn’t the same as ‘granary’, ‘whole meal’ or ‘sourdough’!”

“Clean room and an excellent variety of breakfast items ”

“We enjoyed our stay. The host was most gracious. ”

“Room is clean, and quite large. Staff is friendly and helpful.”

“Serenity peace and quiet. . Natyral views. Healthy air.”

“Easy parking, very helpful staff, lovely character hotel, lovely clean, comfortable bedroom, bathroom clean, possibly ready for bit of TLC. Couldn’t master TV but probably my fault. Amazing breakfast, look forward to another visit.”

“We had a great stay at this historic hotel. Check in/check out was smooth. Great breakfast selection with hearty portion. Room is clean and bed is just the right firmness that you can wake up rejuvenated without backache. We also like how they stock plenty of welcome drinks and snacks in room to give us coziness to wind down in the cool weather.”

“The room was huge the bed was huge and so comfortable staff were so helpful sort out early booking in as we had a wedding to go to, breakfast was good we really couldn't fault the place”

“Très bon établissement, très pratique, avec un bon parking , bien situé. Le petit déjeuné vaut le coût. Le personnel est très sympathique, avec juste un bémol. Attention pour les non- anglophones, si vous avez déjà payé votre réservation, n’hésitez pas à insister pour bien faire comprendre que la chambre a été payée.”

“The room was very clean and tidy! Staff are very friendly, the breakfast is amazing very filling! And the parking is very easy too access but when there are a few guests staying the car park can get very tight, overall really good and best bit its only 17 mins drive too Alton towers from there ”

“Situated next to A38 it is a very easy access hotel for a night if you are travelling to the Midlands. The room we had was spacious and comfy!”

“出差住一晚上是可以的”

“Rooms are out dated and not clean ”