Sebatu Tegallalang Handicraft Center Hotels

"Sparkly room"

"Amazing "

"Staff were extremely kind and welcoming. We were truly pampered. Top notch. The lodge and grounds were more than we could have hoped for! Our park view room had a superb view! We could hear the elephants exhaling deeply as they were waking up in the morning as if we were having a sleep over! My son loved every moment and didn’t want to leave. Can’t say enough good things. Do not miss this. Best experience on the island in 4 weeks of travel over 2 trips. I would liken the staff service here to staying at Aman resorts - truly pampered."

"Everything was wonderful including the staff great location and is super close to the famous swing and coffee. "

"Beautiful place, serenity. We stayed in villas and the rooms are so beautiful spacious "

"Great property and we had a great time stopping here during out honeymoon! Staff was excellent and we truly enjoyed the peace. "

"Very good experience. Friendly staff, warm pool with a great view rooms are clean. Child friendly as well. "

"Our stay at The Kayon Jungle Resort was nothing short of transcendent. Words struggle to do justice to an experience that must truly be lived. The hospitality here is extraordinary, orchestrated with impeccable grace by Front Office Resort Manager Mr. Gusti, whose leadership clearly sets the tone for a team that communicates with remarkable attentiveness about every guest’s preferences and experiences. Our primary butler Ms. Windy anticipated needs before we voiced them, while Ms. Augustini, our experiences butler, curated every moment with exquisite care and warmth. Their attention to detail is a masterclass in hospitality that many in the industry would do well to study. The highlights were unforgettable; a romantic couples spa, a breathtaking candlelit dinner at the chapel, and a magical birthday evening by the infinity pool where an acoustic group serenaded us with classic love songs. Our travel assistant Nova, on a day tour thoughtfully arranged by Manager Luis, introduced us to temples, a coffee plantation, and a traditional Balinese home, a cultural immersion that enriched the entire stay. If there were ever a place where a husband could earn lifelong brownie points, this is it. My wife declared this her most memorable birthday ever. Quite simply, the best gift a man can give his woman is the Kayon Jungle Resort experience."

"We stayed at this hotel for our honeymoon while it was in its soft opening phase. To be fair, since it’s a new property, the room quality and facilities were clean and brand new. The staff initially seemed friendly. However, our experience was completely ruined by their utter lack of professionalism during and after checkout. We had a massage at the hotel and specifically requested to "post to room" to pay during checkout. When we checked out, we paid for our room service and explicitly asked the front desk, "Is everything settled? Are we good to go?" They confirmed that everything was paid for and told us we were clear to leave. Here is where the nightmare started: 1. Harassment on the way to the airport: While heading to the airport, the hotel contacted us claiming they "forgot" to charge us for the massage. 2. Security Risk: They asked for my credit card information over the phone. Even after providing it, they claimed the payment failed and started demanding an e-transfer. 3. Constant Nagging: Ever since then, the management has been hounding me via WhatsApp and email, constantly asking me to do this and that to fix their mistake. This is clearly an issue caused by the unprofessionalism of the front desk staff, not the guest. Instead of taking responsibility for their error, they have been incredibly annoying and have repeatedly ruined my post-vacation mood. I will NEVER stay at this hotel again. If you want a stress-free honeymoon, I strongly recommend staying elsewhere."