Lansing Telephone Pioneer Museum Hotels

"We booked a king bed room, got two queens. Parking was ridiculous, there basically was none. Had to make a fuss to get help from district manager to park our vehicle. Corners of room where dirty. It's a shame the decor of the hotel is beautiful - but not worth the price we paid."

"The fact that we have to PAY 15.00 per car to park in a parking lot that sits in front of the building and it’s connected to MULTIPLE businesses surrounding it including a gym and movie theater is just crazy. There are 2 other hotels in walking distance that have free parking. I use to love Hyatt been going for years. I will NOT return just because of that. I could see if I was in a ramp or needed assistance parking or if it was its own lot."

"It looks like they are working on a remodel. Our room was dirty and in desperate need. We put a pool towel over the chair so we would feel clean enough to sit on it. We put a towel on the floor to cover up what looked like scraped up vomit. The lampshades were worn and written on with black marker. Stained carpets, dirty paint, holes in blankets, worn out pillows and beds."

"parking gate pass did not work. limited coffee in room. Small ,noisy room. Ice machine blarred all night. window fogged, hazy could not see outside. toilet barely flushed. very poor value for high price. "

"Almost everything was great. There were only a couple of things that we didn’t like. First, we paid for 2 queen beds, but the beds were double. Second, the dishwasher was full and thirdly, the hotel supplied lotion had been used. Not new."

"Very smelly room. Too moist. When we tried the heater the smell was pungent, so we traded cold for the smell. Loud also. Thin walls."

"The staff were so helpful and accommodating. Top notch!!"

"They gave me a room which was already occupied and then gave me room which was not very clean"

"Everything was wonderful. They even asked if you had any food allergies for breakfast."