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德克薩斯坦普爾 6 號開放式公寓酒店的評價

2 out of 5
德克薩斯坦普爾 6 號開放式公寓酒店
802 N General Bruce Drive, Temple, TX

評價

6.6
10 分評分，優異；157 則評價中有 34 則" "
8 分評分，不錯；157 則評價中有 40 則" "
6 分評分，一般；157 則評價中有 31 則" "
4 分評分，欠佳；157 則評價中有 30 則" "
2 分評分，很差；157 則評價中有 22 則" "

6.8/10 

整潔度

7.2/10 

職員與服務

5.4/10 

設施服務

6.4/10 

住宿狀況

6.4/10 

環保程度

評價

4/10 欠佳

Kenneth

家人同遊
讚好：職員與服務和住宿狀況
不滿：整潔度
Human pubic hair on bed sheets and blanket.hair on bath room floor.
於 2024 年 4 月住了 2 晚
Brand Experience Team 於 2024年4月23日的回應
Hi Kenneth,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 很差

Joseph

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
Front desk person was extremely rude. The room was the most disgusting hotel room I have ever stepped foot in to. It smelled so bad I almost vomited, there were stains everywhere dirty torn up walls, what looked like vomit on the table and on the side of the bathtub. I am amazed this place has not been condemned.
於 2024 年 2 月住了 2 晚
Brand Experience Team 於 2024年2月28日的回應
Hi Joseph,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

6/10 一般

NICOLE

於 2024 年 2 月住了 2 晚
Nancy Y. 於 2024年2月13日的回應
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 很差

Tobian

讚好：整潔度
不滿：設施服務和住宿狀況
Roaches
於 2023 年 12 月住了 1 晚
Nancy Y. 於 2024年1月16日的回應
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 一般

真實旅客

家人同遊
不滿：整潔度和住宿狀況
Not awful, not great
Place is a little run down, room was "comfortable" but saw several bugs in the room which made me not want to stay in there.
於 2023 年 12 月住了 1 晚
Nancy Y. 於 2024年1月16日的回應
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 欠佳

Tracey

不滿：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Tuck

家人同遊
Overall good stay. Other guests were annoying a few times with loud vehicles and setting off smoke alarms. Nice and quiet otherwise.
於 2023 年 11 月住了 7 晚
Brand Experience Team 於 2023年12月12日的回應
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Cameron A. #Team6

10/10 優異

Chanell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚

6/10 一般

Marice

讚好：住宿狀況
不滿：整潔度
於 2023 年 11 月住了 4 晚

6/10 一般

Kirk (Corsicana)

商務旅客
讚好：職員與服務和設施服務
My room has no hot water, no trash can, bathroom light out and I saw a few bugs. My wife called and got the hot water, trash can, and light issue fixed and room smelled cleaner when I got back there after work.
於 2023 年 9 月住了 3 晚
Brand Experience Team 於 2023年10月10日的回應
Hi Kirk,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

4/10 欠佳

Dustin

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Never again
於 2023 年 9 月住了 2 晚
Brand Experience Team 於 2023年10月2日的回應
Hi Dustin,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 欠佳

STEVEN

商務旅客
讚好：職員與服務
不滿：住宿狀況
Good people, bad place.
Bugs in both rooms, power outages caused by a circuit trip, which caused water leaks from fridge... we're all the problems we dealing with. The staff was friendly and kind, and tried really hard to make things right, and took steps to make good when they couldn't.
於 2023 年 8 月住了 5 晚
Brand Experience Team 於 2023年9月18日的回應
Hi Steven,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 一般

Jesus

商務旅客
不滿：整潔度和客房舒適度
於 2023 年 9 月住了 1 晚

2/10 很差

Earlandrya

親子同遊, 伴侶同遊, 多人同遊
不滿：職員與服務和住宿狀況
Awful service
於 2023 年 7 月住了 2 晚
Brand Experience Team 於 2023年8月1日的回應
Hi Earlandrya,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 不錯

Maria

伴侶同遊
Was very clean
於 2023 年 7 月住了 2 晚
Brand Experience Team 於 2023年8月1日的回應
Hi Maria,Thank you for the perfect rating!!Maz K.#Team6

2/10 很差

Danika

不滿：整潔度、設施服務和住宿狀況
於 2023 年 4 月住了 7 晚

6/10 一般

DANIELLE

於 2023 年 3 月住了 2 晚

4/10 欠佳

Sylvia

不滿：整潔度和住宿狀況
於 2023 年 3 月住了 2 晚

10/10 優異

Terrie

家人同遊
讚好：住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Nancy Y. 於 2023年3月7日的回應
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 不錯

Joe

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Only problem i had was a few little raoches. Besides that. It was ideal.
Brand Experience Team 於 2023年1月5日的回應
Hi Joe, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

6/10 一般

Adriana

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
Very nice property however the people staying were unruly. Corona boxes and beer everywhere. Police and paramedics were called for a domestic disturbance. Not family friendly, but could be because they have a volleyball ourt and area for kids to play
於 2022 年 6 月住了 1 晚
Brand Experience Team 於 2022年6月30日的回應
Hi Adriana, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

4/10 欠佳

Christina

商務旅客
不滿：整潔度、職員與服務和設施服務
Area was well lit, seemed safe enough. Room felt dingy, floor was grimy. Bed was so hard I might as well have slept on the floor. Pillows were old and lumpy.
於 2022 年 5 月住了 4 晚
Brand Experience Team 於 2022年6月30日的回應
Hi Christina, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

8/10 不錯

Troy

不滿：職員與服務和設施服務
於 2022 年 4 月住了 28 晚

6/10 一般

DALE

多人同遊
於 2022 年 5 月住了 2 晚
Brand Experience Team 於 2022年6月30日的回應
Hi Dale, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 不錯

Carl

於 2022 年 5 月住了 4 晚
Brand Experience Team 於 2022年6月30日的回應
Hi Carl, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

6/10 一般

Hannu

讚好：整潔度
不滿：客房舒適度
Useless kitchen
The studio was in ok condition, but what is the use of all the kitchen equipment if there are no utensils? There were no pots or pans, no plates or cups or cutleries, no coffee filters or coffee. So the kitchen was useless to have and, yet, the reason why booked the room.
於 2022 年 5 月住了 1 晚
Brand Experience Team 於 2022年6月30日的回應
Hi Hannu, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 不錯

ROBERT H

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Room was nice and clean. Staff was friendly. Back parking area was well lit. Fit my need of a short stay well.
於 2022 年 4 月住了 1 晚
Brand Experience Team 於 2022年5月3日的回應
Hi Robert, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

2/10 很差

nicholas

商務旅客, 多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 2 晚
Brand Experience Team 於 2022年5月3日的回應
Hi Nicholas, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 很差

Harvey

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The filthy room from hell....
I' in my mid 70's and have stayed in hundreds of hotel rooms in my lifetime and this... by far was the worst ever! I opened the door and CLEARLY that room hasn’t been clean. I mean it was horrible it even still had the previous guest clothes still in the drawer. So I went back to the front desk to let him know it was not clean and he said it would take time! The room smelled like cigarette smoke, the shower was disgusting, the toilet seat was broken had cigarette ashes on it, the bed sheets were stained, the towels were stained, the floor felt greasy and sticky, the mirror was dirty and the overall hotel was filthy. We were in total shock. Then the real problems started! The commode backed up 3 times in two days and the sinks and the bath tub were slow drainers. When showering, we stood in dirty soapy water. Left as early as possible because we just wanted to get out of there because we couldn’t cancel unfortunately due to the fact we came all the way from Florida to Texas and by the time we saw the room it was too late to cancel. I even tried calling to get my money back which didn’t work. Definitely wouldn’t stay here again or recommend it to anyone. This hotel is a health menace and should be closed down by the local health department.
於 2022 年 4 月住了 3 晚
Brand Experience Team 於 2022年5月3日的回應
Hi Harvey, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J. #Team6

8/10 不錯

Rachel

家人同遊, 商務旅客
讚好：職員與服務
Cheap but bug worrhy.
Great staff, but it is a roach motel found several had to go buy spray.
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年5月3日的回應
Hi Rachel, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Kaur J. #Team6

4/10 欠佳

David

不滿：整潔度、住宿狀況和客房舒適度
Not so well kept!
The window was open when we arrived, the tub was stained and calking around it moldy.
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年3月18日的回應
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

4/10 欠佳

derek

不滿：整潔度、住宿狀況和客房舒適度
You get what you pay for.
Cheap and not so cheerful. Cleanliness was pretty abysmal and throw in early season bugs crawling on floor and walls.... The picture of the room on hotels.com website is probably 10 years old so factor that into your judgement. Some room lights kept tripping. Not so good if you are in the shower. Pay extra go somewhere else.
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Derek, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

10/10 優異

Lorenda

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Thumbs up
Nice clean room courteous staff
於 2022 年 2 月住了 2 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Lorenda, Thank you for the perfect rating!! Maz K. #Team6

10/10 優異

Tom

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great basic room
The proprietor was very friendly and showed us to our room. Clean and quiet.
於 2022 年 1 月住了 1 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Tom, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Maz K. #Team6

8/10 不錯

Judy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Basic room - the usual for a motel 6. Clean and comfortable. The location is a bit hard to find in the dark
於 2021 年 11 月住了 1 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Judy, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

6/10 一般

Brandi

Just okay
Upgraded motel. Room could have been cleaner but wasn’t horrible. Good deal for price we paid.
於 2021 年 11 月住了 1 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Brandi, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Maz K. #Team6

8/10 不錯

Magdalen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nothing Fancy
Room was clean and updated. Has a full size fridge, microwave, 2 burners, toaster and coffee maker. Has no pots, pans or anything to eat or cook with. Pointless to have a kitchen but the full size fridge was nice. Price was right. No issues.
於 2021 年 11 月住了 3 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Magdalen, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. Maz K. #Team6

4/10 欠佳

John

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Bad stay wont stay there again.
The rooms were very dirty. Floors didnt looked like they were clean at all. Roaches were all over the place.
於 2021 年 11 月住了 2 晚
Brand Experience Team 於 2022年3月4日的回應
Hi John, We are disappointed to learn that we fell short of your expectations. We take reports of poor cleanliness and pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

4/10 欠佳

Angela

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Not to great!
Hole in the wall, electric kept going off so I had to keep hitting reset buttons, microwave, toaster, and tv all did not work. Water ran constantly in bathtub. Positives- fenced area for dogs (they need a trash for poo though). Hot water in shower. Staff was friendly. East to get to.
於 2021 年 11 月住了 3 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Angela, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 優異

stella

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Well worth a second visit
The room was very clean this time . Staff very nice !
於 2021 年 11 月住了 1 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Stella, Thank you for positively rating your stay!! Maz K. #Team6

6/10 一般

Beckie

商務旅客
讚好：職員與服務
不滿：設施服務
Nothing
於 2021 年 11 月住了 2 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Beckie, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 一般

Arnoldo

不滿：整潔度、住宿狀況和客房舒適度
於 2021 年 10 月住了 3 晚

10/10 優異

Michelle

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Paid a little more then 71 bucks for a kitchenette. AMAZING!! Very clean and fresh clean smelling i was content.
於 2021 年 10 月住了 1 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Michelle, Thank you for the perfect rating!! Maz K. #Team6

6/10 一般

April

讚好：整潔度、職員與服務和住宿狀況
於 2021 年 10 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great staff! They were super friendly,the room was also great lots of space .My family and I will be returning soon.
於 2021 年 10 月住了 2 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Traveler, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Maz K. #Team6

10/10 優異

Patrick

讚好：職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚

10/10 優異

Patrick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚

10/10 優異

Marshall

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
10/10 would stay again
We had a excellent time at this hotel and honestly was surprised by the amazing condition of the room. I had read some of the reviews and was worried that it may possibly be unclean or have bugs. However this was not the case and was obviously been remodeled very recently. We were on the back end and didn’t hear any road noise. The staff was accommodating and allowed us to check out an hour late when we arrived at 4am. Definitely will stay again if we come back to Temple!
於 2021 年 9 月住了 1 晚
Brand Experience Team 於 2022年3月4日的回應
Hi Marshall, Thank you for positively rating your stay!! Maz K. #Team6

10/10 優異

Lin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Valuable!
Excellent!
於 2021 年 7 月住了 1 晚
Nancy Y. 於 2021年7月19日的回應
Thank you for the perfect rating!! Nancy Y. #Team6

8/10 不錯

Benina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚