Columbiana The Links at Firestone Farms Hotels

"I went there for the pool and the pool was great. The hot tub was currently out of order which isn't that big of a deal because the pool was awesome. But from the moment we got there things just weren't right. When we got into our room we opened the pull-out couch and it was full of crumbs and dirt. Then we got the pull out linens and there were yellow stains on them and they were obviously not clean. We called the front desk to ask for another one and they brought us a little sheet thingy that had no warmth. Then we decided to go to the restaurant. We waited quite a while until someone came to see us and then we sat as the only people in the empty restaurant. The waitress was very kind and did her best to help us and made every accommodation. However, certain parts of the meals that we tried to order on the menu were not available. Then there were several flies in the oil in our oil and vinegar. Then when our meals did come they did not include all the ingredients that had been listed in the description. There was mold in the the creases of the inside of the shower. And the room was neat and tidy but was clearly run down stained wallpaper etc."

"We thoroughly enjoyed our visit. The property was spacious for the dog to have some running time. The hot tub was the largest I have ever seen, Although we did not have time to appreciate it. The living room was very comfortable. We would definitely stay here again."

"I enjoyed my stay. The staff were friendly and the room was clean. They provided a good warm breakfast."

"Did not use pool staff was very friendly "

"Nice clean room and bathroom. "

"THE room was unacceptable. the room smelled had a thumb size hole in the wall and 50-100 nail holes. A/C not working temp was set at 78 and could adjust. We never unpack we went back down and checked out and had problems wanting to charge us for the room. Notified Expedia to get refund had problems with them. NOT HAPPY!! "

"Room was clean, beds very comfortable"

"Beds are a little too firm."

"Staff were super welcoming, friendly and helpful. The room was clean and didn’t have the typical icky hotel smell. There had been a lot of rain recently so it would have been beneficial to have a rug when you walk into the room to keep the floor dry and from getting dirty. A towel by the shower door would have been helpful too. Lots of good places to eat nearby. Overall, for the price, I’d stay there again. "