里诺里诺网球中心附近酒店

“This hotel is way over priced and lack of proper management. When we arrived at our room, by the door there was still a pile of garbage left by the previous owner. Inside the kitchen cabinet, the trash can was full as well. We had to call the housekeeping which was the front desk twice to have them removed. Yet the hotel has audacity to charge us $120 pet cleaning fee for just one night, which added to the bill and made it total $700, not mention the low quality breakfast choice. This is a……

“Parking was hard and there was a Coke missing from the minibar”

“All good ”

“The room was clean and the inn was very peaceful and quiet, but there were problems with the furniture and a weird smell when me and my family entered the room. The water in the shower was taking a long time to drain, the mirror was cracked, there were stains on the curtains, and pieces of the table were chipped off. Breakfast was also plain and they did not have many options to choose from. ”

“Very good free breakfast”

“Overall, the stay was good. The room was clean and tidy. The front desk staff were friendly. Check-in and check-out were very smooth. The hotel's location is convenient. The only minor drawback is that parking costs extra. It would be ideal if free parking were available.”

“Located close to Convention Center. Loved that it was close to Restraunts and shops. Highly recommend staying at Aloft.”

“I recently stayed at the Courtyard Reno Riverfront, and this experience was deeply disappointing—especially as someone who joined Marriott with high expectations. I have been a Hilton Diamond member for years, and I specifically chose to try Marriott to compare the level of service and hospitality. Unfortunately, this stay fell far below what I expected and has left me extremely disappointed. First, the front desk service was unacceptable. The staff member who assisted me (a woman with a nose……

“Staffs are friendly and provide really helpful information!”

“Good”

“We enjoyed a great breakfast!”

“Good”

“The door lock didn’t work for us had to contact someone to give us a code to be able to get in. The WiFi was ridiculous, hardly worked. The sink faucet was so loose felt like turning on the water would rip the faucet off its brackets. The TP holder was broken. Was a good price but everything was cheaply made and breaking.”

“We tried to check in and couldn't get into the room. The code we were given got us into the building. But the code to get into our room wouldn't open the door. After trying multiple times without success, we tried contacting Hotels.com to get advice. We were unable to reach a real person for help. Since we needed to have a room for the night, we got a room at Comfort Suites instead. We're extremely frustrated and will be seeking a refund for this room we were unable to use.”