Wallingford The Ridgeway Hotels

"Excellent stay at The Swan - a beautiful hotel in a stunning location right on the edge of the River Thames. The Boathouse pub was a super addition to the hotel, and dinner at Coppa Club was superb. Incredibly welcoming to our dog too. We will be back!"

"Fabulous stay, beautiful room, lovely scenery just on the river "

"Lovely location, and well equipped and comfortable accommodation. "

"Great room, super comfortable! A bit noisy while pub open but I still slept incredibly well."

"The host never responded to any text or chat messages from us once we were given his contact details three days prior to the booking. There was no email address only a mobile phone with no voice mail available to leave a message. Neither did he respond to any emails sent by Vrbo support. Vrbo did not have any additional information about the property apart from that on the website and did not allow the booking to be cancelled until we actually arrived at the property despite the complete lack of communication from the host. We arrived at the property and were unable to gain access.The neighbours had never heard of the host, his name was unknown to them as an owner of the property. It has not been available to rent for some time. It is advertised as a house but it is a downstairs apartment/flat. Added to which it was surrounded by scaffolding. We immediately rang Vrbo support who cancelled the booking and arranged an immediate refund of our money. We then had to find, at very short notice, alternative local accommodation as we needed to be in the immediate area that night to be near a relative. The whole experience was stressful since we were away from home prior to the start of the booking and were travelling a considerable distance with no information or assurance about the property and its access, since there was no communication from the host and Vrbo were unable to do anything about this. Sent from Outlook for Android"

"The staff were amazing, incredibly helpful and friendly. They made sure that the gluten free member of our group was catered for at breakfast. The room was clean, and the beds comfy afrer walking the Thames path. I wiuld stay here again in a heartbeat and am thinking of retyrning with my family due to the location and price. "

"Wonderful host, outstanding place fully equipped wonderful grounds for our dog. We would highly recommend staying especially if you have a dog."