"Our room was very comfortable, the view was excellent off the balcony of the beach and ocean. our floors icemaker did not work for the duration of our stay five days, not even a sign out of order. Our batteries became low in our thermostat so I went to the front desk to pick up some batteries and they told me somebody would bring them up , two days later no batteries. Another odd thing was our room Telephone did not work however after three days, it suddenly worked again not sure if it was a line thing or the phone itself. Overall, the stay was nice. The pool area was nice, both pools. "