「Room needed better AC was super hot. Beds are hard but clean. Need more activities to do throughout and play music at the bars all day. Bummer you can only eat at steakhouse once per week and have to book it. Drinks and service were amazing and so was the food!」
「Terrible customer service, reception forgot to notify me that my room is ready, I arrived at 1pm with check in at 4pm, by 4:30pm I checked at reception, lady rolled her eyes, yea its ready, no apology, no welcome cocktail, staff is chatting, ignorant, no service at pool area, glasses from the day prior were still under lounge chairs, no towels available, I asked for a tour to recommend the hotel to groups traveling in from Canada and Germany, answer oh there is no one on site on weekends ......
「Spacious room with lovely view and excellent pool bar
The pool had some issues on the first day as well as slow breakfast service at Calabash and slow dinner service at DEIA
Staff were mainly friendly and helpful and location very convenient」