帝茂酒店 | 熱門帝茂住宿限時優惠每晚可低至 HK$240

「I messaged the property to inform them that I was going to arrive very late on Christmas Eve . That is when I got a shock of my life when they told me that they did not have any booking for me. I had booked and paid for a room for 2 nights many months ago ! What a shame !!!!! You spoiled my Christmas!」

「Good breakfast, nice staff, clean rooms and pet-friendly.」

「Beautiful place for the perfect getaway. 」

「Yes」

「I loved the hotel and some of the best and most attentive service anywhere I've ever stayed. The signposting to the camp needs drastic improvement (my taxi got lost which I understood) and the road to get there is dreadful. The accommodation is fabulous and I slept so well. The hotel has an Indian owner and most of the guests were Indian, either from India or local. The way they spoke to and disrespectfully treated the staff was shocking and entirely unacceptable. There needs to be a sign...

「Great staff」

「We made a reservation on Expedia and when we arrived we were told there’s no room available. It took ages for them to refund us.」

「There was no hot water all the period of my stay, and despite reporting the issue to the administration, no actions were taken, no support was provided. WIFI, very slow After ordering your lunch or dinner the waiting time to receive your meals is between 1.5 and 2.5 h 」

「I suprise my wife with 3 days self reflexing vacation,she truly love it,the spa was amazing and God nature was too much to describe with words」

「We came to Nanyuki to visit Ol Pejeta Conservancy. From the moment we arrived and even leading up to our arrival, the staff was amazing. Anthony helped us directly with most things, and he was so accommodating. It was cold and we arrived a bit late, but he had a fire built and ready for us to light if we needed and had hot water bottles on each bed which was so nice. I had never used one before, but I am now a convert. The pool and entire setting was beautiful. We stayed 2 nights but would have...

「We enjoyed the trip thoroughly, the only setback was that there was no wifi at the hotel. Otherwise we had excellent food, and the view of Mt Kenya from the room was awesome. The hotel is aptly named.」