Ich wollte stornieren aber die haben mor nicht mal geantwortet obwohl ich extra bezahlt habe um zu stornieren können
Erhan
2025 年 4 月入住 10 晚
2/10 糟糕
mihaela
商务旅客
2025 年 4 月 1 日
不满意:服务设施,员工和服务
well... I think you have to intermediate somehow. When I arrived, they said they know nothing about the room and should check with you because you didn't send them any message, for my booking. Then I asked for the invoice, since I paid with my business card (it was a business trip) and they said again that you have to send them I do not know what chip, so only after they could emit a proper legal invoice. So... do you do something or shall I ? thank you
mihaela
2025 年 3 月入住 2 晚
10/10 超赞
Viviana
团体旅客
2024 年 9 月 28 日
满意:员工和服务,清洁度
Room very big and clean , the only negative thing was that in the toilet weren’t any shampoo or detergent . The breakfast was good and the service nice
Viviana
2024 年 9 月入住 3 晚
2/10 糟糕
Titica
2023 年 6 月 13 日
Titica
2023 年 6 月入住 2 晚
2/10 糟糕
Francisco
2023 年 1 月 19 日
Francisco
2023 年 1 月入住 1 晚
8/10 还可以
Simon
2022 年 7 月 23 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Most of the staff (mainly at reception and breakfast area) are in desperate need of a customer service & hospitality course, otherwise no lament at all. Breakfast is good and so is the hotel in general.
Simon
2022 年 7 月入住 9 晚
2/10 糟糕
Heike
2022 年 6 月 25 日
满意:清洁度
不满意:员工和服务
Heike
2022 年 6 月入住 2 晚
10/10 超赞
audrey
2021 年 9 月 10 日
满意:住宿条件和设施,清洁度
Les matelas serait à changer sinon rien à dire
audrey
2021 年 9 月入住 1 晚
10/10 超赞
Ale,ivrea (To)
带宠物出行, 与配偶出行
2020 年 2 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel molto bello e personale molto gentile e anche molto disponibile . Ottima la pulizia e anche la colazione (non molto ricco il buffet dei dolci ma è normale del resto). piccola pecca è la mancanza in bagno di una spina per attaccare il phon e il parcheggio interno molto piccolo siamo riusciti ad usufruirne una sola sera e la seconda abbiamo lasciato la macchina in un parcheggio confinante di un supermercato ( per fortuna controllato dalla vigilanza). Ma assolutamente soddisfatti. Anche il vicino ristorante è molto carino ottimo cibo e molto economico
Ale
2020 年 1 月入住 2 晚
8/10 还可以
真实旅客
商务旅客
2019 年 12 月 21 日
满意:员工和服务,清洁度
真实旅客
2019 年 12 月入住 1 晚
8/10 还可以
真实旅客
2019 年 6 月 8 日
满意:住宿条件和设施,清洁度
真实旅客
2019 年 5 月入住 2 晚
2/10 糟糕
Duta
2019 年 5 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
the hotel refused accommodation
I was at the hotel and the hotel refused accommodation
The hotel refused the accommodation because there were no rooms available and I had to look for another hotel
This situation has caused a waste of time and money
Duta
2019 年 4 月入住 1 晚
2/10 糟糕
Duta
2019 年 5 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
the hotel refused accommodation
I was at the hotel and the hotel refused accommodation
The hotel refused the accommodation because there were no rooms available and I had to look for another hotel
This situation has caused a waste of time and money
Duta
2019 年 4 月入住 2 晚
2/10 糟糕
Duta
2019 年 4 月 30 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
the hotel refused the accommodation
The hotel refused the accommodation because it had no rooms
We had to look for another accommodation
Duta
2019 年 4 月入住 2 晚
4/10 很差
Heinrich,BW.
2018 年 10 月 3 日
满意:员工和服务
Soweit alles ziemlich okay, nur das Frühstück miserabel, immer ganz genau das gleiche wie am Vortag.
Heinrich
2018 年 9 月入住 5 晚
6/10 一般
Sandeep
2018 年 9 月 22 日
满意:员工和服务
不满意:住宿条件和设施
Sandeep
2018 年 9 月入住 5 晚
4/10 很差
Maria,Padova
2018 年 9 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Camera sporca, no parcheggio auto
Camera sporca, lenzuola piccole che mancano 10 cm per coprire il materasso. Bagno senza asciugacapelli. Parcheggio auto solo per 4 auto , tutti gli altri ospiti devono parcheggiare in strada. frigo in camera non funziona (chiesto spiegazioni al personale: risposta non sa cosa dire ). Colazione con pane confezionato, caffè espresso a pagamento.
Maria
2018 年 8 月入住 2 晚
6/10 一般
Eric
2018 年 8 月 30 日
不满意:客房舒适度,清洁度
Affaire Timisoara
Connection wifi impossible même après avoir averti la réception.
Beaucoup de nuisance sonore dans le quartier ( petit supermarché ouvert 24h/24 en bas de l'hôtel )
Très peu de debit d eau au robinet salle de bain et pas de volet ou de rideaux occultant
Petit déjeuner très moyen.
Eric
2018 年 8 月入住 2 晚
8/10 还可以
Simon,Stuttgart
2018 年 8 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Nice Hotel near the center
The employees are all really friendly and help you every Time
The Hotel is really nice and clean and the Breakfast is also awsome.
If you walk, you are in 15-20 mins in the Center, but there are also a Busstation and Taxis directly in the Front of the building
The parking lots are Not enough and we had Problems to sleep at Night, because there was no AC in our room and without it was in our room really Hot we had to Open the Windows at night that we can sleep, this is why the comfortable only gets an OK from us.
Simon
2018 年 8 月入住 2 晚
8/10 还可以
真实旅客
2018 年 8 月 22 日
满意:清洁度、住宿条件和设施、客房舒适度
Leider zu kurz und Sommer. Klimaanlage war nichts.
真实旅客
2018 年 8 月入住 1 晚
8/10 还可以
Marius
2018 年 7 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
It sad a nice stat but they had a problem with the air conditioning so the room was hot.
Marius
2018 年 7 月入住 3 晚
10/10 超赞
Tatiana
2018 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tatiana
2018 年 5 月入住 3 晚
8/10 还可以
John,UK
2018 年 5 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
I like a firm bed, but these were almost solid. It would also be nice if the rooms had Tea & Coffee facilities.
John
2018 年 5 月入住 7 晚
6/10 一般
真实旅客
2018 年 3 月 31 日
满意:清洁度
Moyen
Pas de restaurant, pas de discothèque comme indiqué sur le site hotel.com, petit déjeuner très simple
真实旅客
8/10 还可以
mihai
2018 年 1 月 29 日
满意:清洁度、住宿条件和设施、客房舒适度
Another stay at this nice hotel
The hotel is great, but I have one problem with the payment. As soon as you arrive they are kindly ask you to pay. I don't have a priblem to pay up front but I never do this because I need to know what I get for my money. What if I refuse the room because is dirty (never happened so far at this hotel) or there is another problem? They have to give the money back and this means lost time. This is the only problem from my side. This was the third time for me at this hotek.