Miami Tobie Wilson Park Hotels

"Overall, a great hotel. However, there is an outdoor pool that closes at 8, yet the gates/pool are not actually closed and there are no signs saying it closes at 8."

"The upkeep of the property was pretty nonexistent once you left the lobby. I toured the property after check-in and each floor smelled of old water with fans to dry them out. The room had a musty mildew odor. The bathroom was clean and the fridge worked. The sight of bugs and dirt were around the window. The Lobby looked and smelled cleaned with their new overpriced store area. I was told before I booked when I called about the shuttle that it was $10 per person each way. When I got there, I was told it was $15 and it was only a one way. I wouldn't book here again but hey that's me. I travel frequently and if I didn't have my cleaning supplies or room spray, I would have left. It looked as if a camera was in the vent, but I couldn't tell but I did take a picture."

"Yes"

"Excellent hotel in a perfect location"

"I love this place the only thing is sausages, are not done all the way in the eggs are cold other than that it’s a wonderful stay"

"I’m extremely disappointed with how this hotel handled our situation. Our trip had to be canceled because an airline abruptly canceled all flights due to their bankruptcy situation, something completely outside of our control. We notified the hotel well over a week in advance, hoping they would show some understanding and flexibility. Unfortunately, the hotel refused to provide any refund or accommodation whatsoever. What makes this even more frustrating is that another nearby hotel we booked with immediately offered a courtesy refund after hearing about the airline cancellation. That level of customer service and empathy goes a long way, especially during unexpected travel disruptions. Instead, this hotel chose to prioritize keeping the money over treating customers fairly. A little compassion and goodwill would have made a huge difference. Policies are important, but so is customer service. Sadly, this experience felt greedy and uncaring, and it has completely changed my opinion of this property and brand. I would not stay here again and would caution others to consider how this hotel may treat guests when unforeseen circumstances arise."

"Two plusses, price (but you get what you pay for!) and occasionally covered parking. First morning I walked to the shower and when I got in I noticed dirt streaming from my feet because the floor was very dirty. I wet a couple towels and mopped the floor myself, it was disgusting!"

"Clean, friendly, close proximity to freeway and dining "

"The pool water was salty. But everything was 4 star to me"