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"Hotel is newer. Very Clean. Very accessible to train and bus stations. Nice shops close by. SPA was great."

"Great area. Great staff. Great room."

"We did an overnight in Nikko. The hotel watched our luggage between arrival and checkin and then checkout until we left. Staff so friendly and helpful. The onsen was really great. And the breakfast was fine. We had a twin room. The beds were surprisingly comfortable. However, not long enough for my husband's 6'3' height. But that's ok. We enjoyed it anyway."

"We love the surrounding area of the hotel. Peaceful and so close to the famous Shinkyo Bridge and Toshugo Shrine. The walking track to the Kanmangafuchi Abyss was excellent. If you love nature, this is the place to go. We were lucky to experience the Spring Festival and enjoyed the warmth and hospitality of the small-town people. The hotel itself has lots of history. The room is really spacious and modern with a view to the mountains and bushes. The staff were very accommodating despite their minimal English. My Japanese Breakfast was excellent. Definitely we will stay here again when we come to Nikko. "

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"Friendly staff, clean rooms and convenient for both Tobu and JR railways. Plenty of eating and shopping choices nearby. "

" Comfortable bed and pillows."

"I love the good customer service of the front desk staff. Going over and beyond their duties to help tourist like me to be comfortable in Japan. Special mention to Mina for such superb and unparalled customer service and the lady working the morning of April 2 who helped me find a store to buy souvenirs to bring home and even print and translate for me the map and locations. Thank you front desk staff!!! 😃"

"Good"