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Andaz Tokyo Toranomon Hills - a concept by Hyatt

Photo gallery for Andaz Tokyo Toranomon Hills - a concept by Hyatt

Featured image
Indoor pool
Indoor pool
Free minibar, in-room safe, desk, blackout curtains
Free minibar, in-room safe, desk, blackout curtains

Overview of Andaz Tokyo Toranomon Hills - a concept by Hyatt

Andaz Tokyo Toranomon Hills - a concept by Hyatt

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
1-23-4 Toranomon, Minato-ku, Tokyo, Tokyo-to

Explore the area

  • Popular LocationHibiya Park13 min walk
  • Popular LocationTokyo Tower18 min walk
  • Popular LocationAkasaka Sacas3 min drive
  • AirportTokyo (HND-Haneda)15 min drive

Choose dates to view prices

About this area

Tokyo

Andaz Tokyo Toranomon Hills - a concept by Hyatt is located in Minato, a neighbourhood in Tokyo, and is in the city centre and near a metro station. Tokyo Imperial Palace and Tokyo National Museum are cultural highlights, and some of the area's notable landmarks include Tokyo Tower and Meiji Jingu Shrine. Don't miss out on a visit to Disneyland® Tokyo.

What's nearby

  • Hibiya Park - 13 min walk
  • Tokyo Tower - 18 min walk
  • Shiba Park - 2 min drive
  • Tokyo Imperial Palace - 2 min drive
  • Akasaka Sacas - 3 min drive

Getting around

  • Toranomon Hills Station - 4 min walk
  • Shimbashi Station - 13 min walk
  • Tokyo (HND-Haneda) - 15 min drive

Restaurants

  • Where to eat
  • The Tavern Grill & Lounge – Restaurant with a bar. Serves breakfast, brunch, lunch and dinner daily.
  • Rooftop Bar – Al fresco dining rooftop bar. Serves light fare daily.
  • Bebu – Al fresco dining restaurant. Serves lunch and dinner daily.
  • The SUSHI – Sushi bar offering local cuisine. Serves dinner daily.

About this property

Andaz Tokyo Toranomon Hills - a concept by Hyatt

Luxury Tokyo hotel in Minato, near Tokyo Tower
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. All 164 rooms feature thoughtful touches such as free minibar items and espresso makers, plus iPod docking stations and flat-screen TVs with satellite channels. 24-hour room service, coffee makers and free newspapers are among the other amenities available to guests.
Andaz Tokyo Toranomon Hills - a concept by Hyatt offers 164 forms of accommodation with iPod docking stations and free minibar items. 42-inch Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
AO スパ&クラブ has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 3000.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: JPY 5060 for adults and JPY 2530 for children
  • 3 restaurants and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Conference space (8288 square feet)

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 5060 for adults and JPY 2530 for children (approximately)
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580 (one-way)
  • Self-parking fee: JPY 3000.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Andaz Tokyo Toranomon Hills concept Hyatt Hotel
Andaz Toranomon Hills concept Hyatt Hotel
Andaz Tokyo Toranomon Hills concept Hyatt
Andaz Toranomon Hills concept Hyatt
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel
Andaz Tokyo Toranomon Hills - a concept by Hyatt Tokyo
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 347 out of 457 reviews
5 - Excellent 76%
Rating 4 - Good. 89 out of 457 reviews
4 - Good 19%
Rating 3 - Okay. 15 out of 457 reviews
3 - Okay 3%
Rating 2 - Poor. 5 out of 457 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 457 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and will be back!
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the note I got when I entered the room - service was also great. Thank you!
Stayed 1 night in Aug 2021

5/5 Excellent

Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/5 Poor

Travelled with group
Disliked: Staff & service
The service was bad. We arrived at the checkin floor but noone took us to the counter. When I asked, a man took us to the counter in a very tiresome way. I dont think I will be staying here again.
Stayed 1 night in Jul 2020