5/5 Excellent
Constantin
10 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Andaz Tokyo Toranomon Hills - a concept by Hyatt
Photo gallery for Andaz Tokyo Toranomon Hills - a concept by Hyatt
Overview of Andaz Tokyo Toranomon Hills - a concept by Hyatt
Andaz Tokyo Toranomon Hills - a concept by Hyatt
4.7/5 Exceptional
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
1-23-4 Toranomon, Minato-ku, Tokyo, Tokyo-to
Explore the area
- Hibiya Park13 min walk
- Tokyo Tower18 min walk
- Akasaka Sacas3 min drive
- Tokyo (HND-Haneda)15 min drive
Choose dates to view prices
About this area
Tokyo
Andaz Tokyo Toranomon Hills - a concept by Hyatt is located in Minato, a neighbourhood in Tokyo, and is in the city centre and near a metro station. Tokyo Imperial Palace and Tokyo National Museum are cultural highlights, and some of the area's notable landmarks include Tokyo Tower and Meiji Jingu Shrine. Don't miss out on a visit to Disneyland® Tokyo.
What's nearby
- Hibiya Park - 13 min walk
- Tokyo Tower - 18 min walk
- Shiba Park - 2 min drive
- Tokyo Imperial Palace - 2 min drive
- Akasaka Sacas - 3 min drive
Getting around
- Toranomon Hills Station - 4 min walk
- Shimbashi Station - 13 min walk
- Tokyo (HND-Haneda) - 15 min drive
Restaurants
- Where to eat
- The Tavern Grill & Lounge – Restaurant with a bar. Serves breakfast, brunch, lunch and dinner daily.
- Rooftop Bar – Al fresco dining rooftop bar. Serves light fare daily.
- Bebu – Al fresco dining restaurant. Serves lunch and dinner daily.
- The SUSHI – Sushi bar offering local cuisine. Serves dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Dial-up Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (JPY 3000.00 per day)
- Electric car charging station on site
- Wheelchair-accessible parking and van parking available
- Height restrictions apply for on-site parking
- 24-hour return airport shuttle (surcharge)
Food and drink
- Full breakfast available for a fee daily 6:30 AM–11:00 AM: JPY 5060 for adults and JPY 2530 for children
- 3 restaurants and 1 coffee shop
- 1 bar/lounge
- 24-hour room service
Things to do
- Fitness centre
- Full-service spa
- Indoor pool
- Sauna
- Steam room
Family friendly
- Free cots/infant beds
- Free rollaway/extra beds
- Indoor pool
- Laundry facilities
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- Japanese
Business services
- Conference space (8288 square feet)
Outdoors
- Terrace
Spa
- 5 treatment rooms
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Massages
- Massage/treatment rooms
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Free rollaway beds
Bathroom
- Bathrobes
- Designer toiletries
- Electronic bidet
- Hairdryer
- Shower
- Towels
Entertainment
- 42-inch flat-screen TV
- iPod dock
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Free minibar
More
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Local maps
- Phone
- Slippers
- Turndown service
Similar properties
See similar properties
Tokyo
Minato
Guest rating 4.5+
Family-friendly
Pool
5 star
Air conditioned
Hotel
Policies
Check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 20
Check-out
Check-out before noon
Express checkout
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: JPY 5060 for adults and JPY 2530 for children (approximately)
- Airport shuttle fee: JPY 1150 per person (one-way)
- Airport shuttle fee per child: JPY 580 (one-way)
- Self-parking fee: JPY 3000.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Andaz Tokyo Toranomon Hills concept Hyatt Hotel
Andaz Toranomon Hills concept Hyatt Hotel
Andaz Tokyo Toranomon Hills concept Hyatt
Andaz Toranomon Hills concept Hyatt
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel
Andaz Tokyo Toranomon Hills - a concept by Hyatt Tokyo
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel Tokyo
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.9/5
Cleanliness
4.7/5
Staff & service
4.8/5
Amenities
4.8/5
Property conditions & facilities
5/5 Excellent
Verified traveller
24 Aug 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
5/5 Excellent
Taekwang
18 Aug 2021
Stayed 1 night in Aug 2021
5/5 Excellent
Verified traveller
Travelled with family
26 May 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
2/5 Poor
Lemon, Tokyo
Travelled with group
2 Aug 2020
Disliked: Staff & service
Stayed 1 night in Jul 2020