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Andaz Tokyo Toranomon Hills - a concept by Hyatt

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Indoor pool
Couples treatment room(s), sauna, steam room, body treatments
Exterior
Couples treatment room(s), sauna, steam room, body treatments
3 restaurants, breakfast, lunch, dinner served; local cuisine

Overview of Andaz Tokyo Toranomon Hills - a concept by Hyatt

Andaz Tokyo Toranomon Hills - a concept by Hyatt

5.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
1-23-4 Toranomon, Minato-ku, Tokyo, Tokyo-to, 105-0001

Explore the area

  • Popular LocationHibiya Park9 min walk
  • Popular LocationTokyo Tower17 min walk
  • Popular LocationTokyo International Forum2 min drive
  • AirportTokyo (HND-Haneda)25 min drive

Room options

About this area

Tokyo

Andaz Tokyo Toranomon Hills - a concept by Hyatt is located in Minato, a neighbourhood in Tokyo, and is near a metro station. Tokyo Tower and Tokyo Imperial Palace are notable landmarks and Disneyland® Tokyo is a popular local attraction. Meiji Jingu Shrine and Sensō-ji Temple are two other places to visit that come recommended.

What's nearby

  • Hibiya Park - 9 min walk
  • Tokyo Tower - 17 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Tokyo International Forum - 2 min drive
  • Tokyo Midtown - 3 min drive

Getting around

  • Toranomon Hills Station - 4 min walk
  • Shimbashi Station - 12 min walk
  • Tokyo (HND-Haneda) - 25 min drive

Restaurants

  • the 3rd Burger - 1 min walk
  • Tacos Way - 1 min walk
  • BeBu - 1 min walk
  • Allpress Espresso - 1 min walk
  • BOUL'ANGE - 1 min walk

About this property

Andaz Tokyo Toranomon Hills - a concept by Hyatt

5-star luxury hotel near Tokyo Tower
Located close to Tokyo Imperial Palace and Meiji Jingu Shrine, Andaz Tokyo Toranomon Hills - a concept by Hyatt provides a return airport shuttle, a terrace and a cafe. Indulge in a body wrap, a massage and a facial at AO スパ&クラブ, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature local cuisine and al fresco dining. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, tour/ticket information and a 24-hour front desk
  • Free newspapers, ATM/banking services and laundry services
  • Guest reviews say good things about the bar, helpful staff and location
Room features
All 164 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and free stocked minibars.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 5000.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: JPY 7590 for adults and JPY 3795 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Tavern Grill & Lounge
  • Rooftop Bar
  • Bebu
  • The SUSHI

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (8288 square feet)

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 7590 for adults and from JPY 3795 for children
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580 (one-way)
  • Self-parking fee: JPY 5000.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Andaz Tokyo Toranomon Hills concept Hyatt Hotel
Andaz Toranomon Hills concept Hyatt Hotel
Andaz Tokyo Toranomon Hills concept Hyatt
Andaz Toranomon Hills concept Hyatt
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel
Andaz Tokyo Toranomon Hills - a concept by Hyatt Tokyo
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel Tokyo

Frequently asked questions

Does Andaz Tokyo Toranomon Hills - a concept by Hyatt have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at Andaz Tokyo Toranomon Hills - a concept by Hyatt on 19 Jun 2023 start from HK$6,632.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Tokyo Toranomon Hills - a concept by Hyatt pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Self-parking is available for JPY 5000.00 per day.

What time is check-in at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Check-in is from 3:00 PM - midnight.

What time is check-out at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Checkout is at noon.

Does Andaz Tokyo Toranomon Hills - a concept by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1150 per person applies.

Where is Andaz Tokyo Toranomon Hills - a concept by Hyatt located?

Located in Minato, this luxury hotel is within 1 mi (2 km) of Tokyo Tower and Tokyo Imperial Palace. Meiji Jingu Shrine and Sensō-ji Temple are also within 6 mi (10 km). Toranomon Hills Station is only a 4-minute walk and Toranomon Station is 6 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 401 out of 521 reviews" "
" "10 - Excellent 77%
Rating 8 - Good. 92 out of 521 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 19 out of 521 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 7 out of 521 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 2 out of 521 reviews" "
" "2 - Terrible 0%

9.7/10

Cleanliness

9.3/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

8/10 Good

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 5 nights in May 2023

10/10 Excellent

Makiko

Stayed 4 nights in May 2023

10/10 Excellent

Chin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Tam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The room was terrific and the staff were all very pleasant.
Stayed 3 nights in Nov 2022

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, clean, feels new, luxury, staff was amazing, view was amazing. One of the best hotels we’ve stayed at.
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Erez

Stayed 1 night in Mar 2022

10/10 Excellent

Yuki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Amanda

Stayed 1 night in Oct 2021