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Hotel Chinzanso Tokyo

Photo gallery for Hotel Chinzanso Tokyo

Exterior
Indoor pool
Exterior
Hot tub, hot springs/mineral springs, body treatments, aromatherapy
7 restaurants, breakfast, lunch and dinner served, Japanese cuisine

Overview of Hotel Chinzanso Tokyo

VIP Access

Hotel Chinzanso Tokyo

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
2-10-8 Sekiguchi, Bunkyo ku, Tokyo, Tokyo, 112-8667

Explore the area

  • Popular LocationChinzan-so Garden1 min walk
  • Popular LocationWaseda University13 min walk
  • Popular LocationSunshine City Shopping Mall13 min drive
  • AirportTokyo (HND-Haneda)37 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Tokyo

Hotel Chinzanso Tokyo is located in Bunkyo, a neighbourhood in Tokyo, and is near a metro station and near the boardwalk. Sunshine City Shopping Mall and Ameya-Yokochō are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Mejiro Garden and Ueno Zoo. Travelling with kids? Don't miss Imperial Palace East Gardens.
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Map

What's nearby

  • Chinzan-so Garden - 1 min walk
  • Waseda University - 13 min walk
  • Mejiro Garden - 7 min drive
  • Tokyo Dome - 10 min drive
  • Sunshine City Shopping Mall - 13 min drive

Getting around

  • Mejiro Station - 3 min drive
  • Edogawabashi Station - 7 min walk
  • Tokyo (HND-Haneda) - 40 min drive

Restaurants

  • 関口フランスパン 目白坂本店 - 4 min walk
  • 東京麺珍亭本舗鶴巻町本店 - 9 min walk
  • ル・ジャルダン - 1 min walk
  • よし寿司 - 6 min walk
  • カフェ フォレスタ - 1 min walk

About this property

Hotel Chinzanso Tokyo

5-star luxury hotel near Tokyo Dome
Located close to Sunshine City Shopping Mall and Mejiro Garden, Hotel Chinzanso Tokyo provides a return airport shuttle, a terrace and a cafe. Indulge in aromatherapy, a facial and a manicure/pedicure at YU, THE SPA, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature Japanese cuisine and more. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), hot springs on-site and valet parking (surcharge)
  • An electric car charging station, express check-out and luggage storage
  • A front desk safe, wedding services and free newspapers
  • Guest reviews speak highly of the helpful staff and location
Room features
All 267 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with digital channels and DVD players
  • Fridges, heating and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1000.00 per night)
  • Valet parking on site (JPY 2000.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 7:00 PM

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4715 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Miyuki
  • IL Teatro
  • Kinsui
  • The Bistro
  • Mokushundo

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference space (6824 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 8:00 AM to 6:00 PM
  • Hot springs water temperature (Celsius) - 40
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • DVD player
  • Films for purchase

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 11385 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 22 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 4715 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650 per night
  • Facilities fee: JPY 4400 per person, per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 4 years old are not allowed in the swimming pool or hot tub
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Chinzanso Tokyo
Hotel Chinzanso
Chinzanso Tokyo
Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Bunkyo Four Seasons
Hotel Chinzanso Tokyo Japan
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Frequently asked questions

Does Hotel Chinzanso Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at 東京椿山莊酒店?

As of 24 Mar 2023, prices found for a 1-night stay for 2 adults at 東京椿山莊酒店 on 11 Apr 2023 start from HK$2,428.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chinzanso Tokyo pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 22 lb per pet. There's a fee of JPY 11385 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Chinzanso Tokyo?

Self-parking is available for JPY 1000.00 per night. Valet parking is available for JPY 2000.00 per night.

What time is check-in at Hotel Chinzanso Tokyo?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Chinzanso Tokyo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Chinzanso Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 3200 per person applies.

Where is Hotel Chinzanso Tokyo located?

This family-friendly Tokyo hotel is located in the business district, within 2 mi (3 km) of Sunshine City Shopping Mall and Mejiro Garden. Imperial Palace East Gardens and Omoide Yokocho are also within 3 mi (5 km). Edogawabashi Station is 7 minutes by foot and Gokokuji Station is 12 minutes.

Hotel Chinzanso Tokyo Reviews

Hotel Chinzanso Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 812 out of 1004 reviews" "
" "10 - Excellent 81%
Rating 8 - Good. 143 out of 1004 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 27 out of 1004 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 14 out of 1004 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 8 out of 1004 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service
The service is top notch and the rooms were excellent. The spa and onsen bath was also fantastic.
Stayed 1 night in Mar 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden is beautiful and the restaurants serve very delicious foods. Did have to wait 20 minutes to check in around 3:15.
Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities; we have stayed here several times and are always made to feel welcome
Stayed 6 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very luxurious and elegant and rooted in history.
Stayed 7 nights in Mar 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds were very beautiful, the garden is well worth the stay on its own, especially when they're performing their "Sea of Clouds" show. The food in the restaurants is also delicious. The staff were very kind and helpful, able to answer any inquiries I had in a timely andconplete fashion.
Stayed 3 nights in Mar 2023

10/10 Excellent

Rosanna Junchen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and garden is beautiful but the walk to public transit is long and tiring.
Stayed 5 nights in Feb 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens at the Chinzanso are fantastic -- unique among hotel gardens in my experience.
Stayed 3 nights in Feb 2023

10/10 Excellent

Si Mak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel, having their own big garden, and equips with most of necessary utilities inside the room. There are also hot spring and facilities for gym, in general, it’s good.

10/10 Excellent

Chen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly staff. Garden is gorgeous.
Stayed 3 nights in Jan 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff, impeccable customer service. The property is great overall. Definitely would consider returning.
Stayed 4 nights in Jan 2023