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Mandarin Oriental Tokyo

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Mandarin Oriental Tokyo

Mandarin Oriental Tokyo

5.0 star property

4.7/5 Exceptional

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328

Explore the area

  • Popular LocationAkihabara Electric Town15 min walk
  • Popular LocationTokyo International Forum2 min drive
  • Popular LocationTokyo Imperial Palace8 min drive
  • AirportTokyo (HND-Haneda)16 min drive

Room options

About this area

Tokyo

Mandarin Oriental Tokyo is located in Chuo, a neighbourhood in Tokyo, and is in the entertainment district and near a metro station. Tokyo Imperial Palace and Sensō-ji Temple are notable landmarks, and the area's natural beauty can be seen at Ueno Onshi Park and Yoyogi Park. Enjoy an event or a match at Tokyo Dome, and consider making time for Disneyland® Tokyo—a top attraction that's not to be missed.

What's nearby

  • Akihabara Electric Town - 15 min walk
  • Tokyo International Forum - 2 min drive
  • Hibiya Park - 3 min drive
  • Tokyo Imperial Palace - 8 min drive
  • Nippon Budokan - 10 min drive

Getting around

  • Shinnihombashi Station - 2 min walk
  • Kanda Station - 7 min walk
  • Tokyo (NRT-Narita Intl.) - 46 min drive

About this property

Mandarin Oriental Tokyo

5-star luxury hotel near Tokyo Dome
Consider a stay at Mandarin Oriental Tokyo and take advantage of a round-trip airport shuttle, 2 coffee shops/cafes and a hair salon. Treat yourself to a facial, a massage or a body treatment at ザ・スパ・アット・マンダリン・オリエンタル・東京, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Pilates classes are offered at the health club; the property also has dry cleaning/laundry services, 2 bars and a business centre. Guests can connect to in-room WiFi (surcharge).
You'll also find perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • Express check-out, a banquet hall and luggage storage
  • Free newspapers, wedding services and ATM/banking services
  • Guest reviews say good things about the bar, helpful staff and location
Room features
All 179 rooms feature comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and dressing gowns. Guests reviews give good marks for the size rooms at the property.
Other amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate baths/showers
  • HDTVs with premium channels and DVD players
  • Fridges, free infant beds and daily housekeeping

Awards and affiliations

Mandarin Oriental Tokyo is listed in the 2021 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1800 per night)
  • Available in some public areas: WiFi (JPY 1800 per night)

Parking and public transport

  • Valet parking on site (JPY 6000 per day)
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: JPY 8855 for adults and JPY 4428 for children
  • 8 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Pilates classes

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Laptop-compatible safe
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 12650 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 33 lbs/15 kg)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 8855 for adults and JPY 4428 for children (approximately)
  • Fee for in-room wireless Internet: JPY 1800 per night (rates may vary)
  • Fee for wireless Internet in public areas: JPY 1800 per night (rates may vary)
  • Airport shuttle fee: JPY 63000 per vehicle (one way)
  • Valet parking fee: JPY 6000 per day
  • Pet fee: JPY 12650 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Tokyo
Mandarin Oriental, Tokyo Japan
Chuo Mandarin Oriental
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Tokyo
Mandarin Oriental Tokyo Hotel
Mandarin Oriental Tokyo Tokyo
Mandarin Oriental Tokyo Hotel Tokyo

Frequently asked questions

Is Mandarin Oriental Tokyo pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 12650 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at 東京文華東方酒店?

As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at 東京文華東方酒店 on 14 Dec 2022 start from HK$5,871.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental Tokyo?

Valet parking is available for JPY 6000 per day.

What time is check-in at Mandarin Oriental Tokyo?

Check-in is from 3 PM - 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental Tokyo?

Checkout is at noon.

Does Mandarin Oriental Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 63000 per vehicle applies.

Where is Mandarin Oriental Tokyo located?

Located in Chuo, this luxury hotel is within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Onshi Park and Tokyo Dome. Sensō-ji Temple and Tokyo Tower are also within 3 mi (5 km). Shinnihombashi Station and Mitsukoshimae Station are within a 5-minute walk.

Can I cancel my reservation for free at Mandarin Oriental Tokyo and receive a full refund?

Yes, Mandarin Oriental Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Tokyo cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 224 out of 279 reviews" "
" "5 - Excellent 80%
Rating 4 - Good. 40 out of 279 reviews" "
" "4 - Good 14%
Rating 3 - Okay. 7 out of 279 reviews" "
" "3 - Okay 3%
Rating 2 - Poor. 5 out of 279 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 3 out of 279 reviews" "
" "1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Barak
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at. Excellent service, friendly and very professional. Rooms are big and equipped with everything one would need. Maintained very well
Stayed 2 nights in Jun 2022

5/5 Excellent

Amanda
Liked: Cleanliness
Great hotel, great food, great location. My favorite Tokyo hotel.
Stayed 1 night in Jun 2022

5/5 Excellent

Amanda
Travelled with partner
Liked: Cleanliness, staff & service
Great hotel! Great restaurants!
Stayed 1 night in May 2022

5/5 Excellent

Nicholas
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The concierge in particular was exemplary!
Stayed 1 night in Dec 2021

2/5 Poor

Daniel
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Management greed spoilt a potentially amazing stay
As you would expect with a 5-star hotel, everything is very luxurious, and the stay was mainly OK. However, a few things let down the visit, which came down to the hotel's management's greed. 1) The suite rooms cost $1500+ a night, yet they still charge you $7 for WiFi. They provide a slow "complimentary" service, but it's insane that a hotel that tries to build an image as the pinnacle of luxury would be so petty and ask you to pay for regular speed WiFi in 2021. Pathetic. 2) Having stayed at the Mandarin Oriental in London, I know that the service charge they add to ancillary services isn't unique to Japan. However, what is striking is that none of the service charge is shared with the staff providing the service. In London, 100% of the service charge is given to the staff in addition to their salaries. In Japan, it is added as additional revenue for the company. This purely comes down to greed because operationally, there is no reason why they can share this money with their employees. It tells me they value their Japanese employees less than their British ones. The Mandarin will provide you with a luxurious stay but will squeeze every penny from you and their staff in the process. I want to leave a 5-star review and come back, but their greedy philosophy has left a sour taste in my mouth. I doubt they will change, but if you want to avoid the same experience, I suggest looking for a different 5-star hotel - which there are plenty.
Stayed 1 night in Dec 2021

5/5 Excellent

Herzel
Stayed 1 night in Nov 2021

4/5 Good

Kimiko
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good and convenient. Room size is reasonable however lack of drawers for unpack and use.
Stayed 1 night in Oct 2021

5/5 Excellent

Amanda Marie
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

5/5 Excellent

Brandon
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
This hotel is amazing! The staff are so nice and helpful, and the food is excellent! The view from the room is so beautiful at night as well!
Stayed 1 night in Jun 2021