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Shibuya Stream Excel Hotel Tokyu

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Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access

Overview of Shibuya Stream Excel Hotel Tokyu

Shibuya Stream Excel Hotel Tokyu

3.5 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

Explore the area

  • Popular LocationShibuya Crossing8 min walk
  • Popular LocationTokyo Anime Center9 min walk
  • Popular LocationNHK Hall17 min walk
  • AirportTokyo (HND-Haneda)32 min drive

Choose dates to view prices

About this area

Tokyo

Near a metro station, Shibuya Stream Excel Hotel Tokyu is in Shibuya, a walkable area in Tokyo with great shopping. Shibuya Crossing and Meiji Jingu Shrine are notable landmarks and Tokyo Tower is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests appreciate the hotel's convenience for public transportation: Shibuya Station is 5 minutes on foot.
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Map

What's nearby

  • Shibuya Hikarie - 5 min walk
  • Shibuya Crossing - 8 min walk
  • Tokyo Anime Center - 9 min walk
  • NHK Hall - 17 min walk
  • Yoyogi National Gymnasium - 18 min walk

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 14 min walk
  • Tokyo (HND-Haneda) - 32 min drive

About this property

Shibuya Stream Excel Hotel Tokyu

3.5-star Tokyo hotel in Shibuya, near Shibuya Crossing
This hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning and laundry facilities. Weekly housekeeping is available.
Shibuya Stream Excel Hotel Tokyu offers 177 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films.

Bathrooms include a shower and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a weekly basis.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2800 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2800 for adults and JPY 1400 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Fridge

More

  • Slippers
  • Soundproofing

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3 star
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Guest rating 4.5+
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Air conditioned
Air conditioned
Business-friendly
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Hotel
Hotel

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 2800 for adults and JPY 1400 for children (approximately)
  • Self-parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Shibuya Stream Excel Tokyu
SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel
SHIBUYA STREAM EXCEL HOTEL TOKYU Tokyo
SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel Tokyo

Frequently asked questions

Is Shibuya Stream Excel Hotel Tokyu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 16 Aug 2022, prices found for a 1-night stay for 2 adults at on 29 Aug 2022 start from HK$1,070.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Stream Excel Hotel Tokyu?

Self-parking is available for JPY 2800 per night. Limited spots are available.

What time is check-in at Shibuya Stream Excel Hotel Tokyu?

Check-in is from 2:00 PM - midnight.

What time is check-out at Shibuya Stream Excel Hotel Tokyu?

Checkout is at 11 AM.

Where is Shibuya Stream Excel Hotel Tokyu located?

Located in Shibuya, this hotel is within 2 mi (3 km) of Shibuya Crossing, Meiji Jingu Shrine and Tokyo National Olympic Stadium. Tokyo Midtown and Tokyo Tower are also within 3 mi (5 km). Shibuya Station is 5 minutes by foot and Shinsen Station is 14 minutes.

Can I cancel my reservation for free at Shibuya Stream Excel Hotel Tokyu and receive a full refund?

Yes, Shibuya Stream Excel Hotel Tokyu offers free cancellation on select room rates, because flexibility matters! Please refer to Shibuya Stream Excel Hotel Tokyu cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 353 out of 541 reviews
5 - Excellent 65%
Rating 4 - Good. 155 out of 541 reviews
4 - Good 29%
Rating 3 - Okay. 21 out of 541 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 541 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 541 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. I expected a decent experience in a hotel in Tokyo, but got an amazing experience. Clean, right next to the famous crossing. Attached to a mall and loads of food to pick of great quality. Train station below makes it easy to get around….oh yeah amazing views and make sure you pay a few dollars extra for a beautiful breakfast with all you can eat. I’m booking again before heading back to the US
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Right by the train station which made it easy travelling with a toddler in a stroller. Area was close by all the great spots in shibuya.
Stayed 2 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. It’s very close to the station.
Stayed 4 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. I love the location and new design.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, great room, awesome location.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable! Only a couple of minutes of walk from Shibuya station and surrounded by so many fun shopping complex and dining options within the walking distance. The view from the corner was amazing. Easy to get around, staff was helpful, room was clean and spacious. Can’t believe the price! Also, we enjoyed the robot delivering bath amenities to our room :)
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, room, sparkling clean, friendly stuff, everything is great. There are so many great restaurants in this brand new building, I strongly recommend.
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay at, which is conveniently located right next to Shibuya center. The staff is very accommodating and all of the hotel facilities are new and high quality.
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was really easy and quick and the staff were very friendly and professional. I left my luggage at the hotel for the day after I checked out and there was no difficulty at all. The room was comfortable and clean. Japanese hotels tend to all look the same, but this place had nice style. There was no English TV, which was a shame. The location is great and while it seems like it could be a challenge to find the entrance to the hotel, it was actually quite simple.
Stayed 1 night in Mar 2022