Lobby

Reviews of Comfort Hotel Tomakomai

3 out of 5
Comfort Hotel Tomakomai
3-7-18 Asahi-machi, Tomakomai, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 119 reviews" "
Rating 8 - Good. 38 out of 119 reviews" "
Rating 6 - Okay. 11 out of 119 reviews" "
Rating 4 - Poor. 3 out of 119 reviews" "
Rating 2 - Terrible. 0 out of 119 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryannjay

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel.
Stayed 1 night in Feb 2024

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Tomakomai
Pleasant hotel with friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

SHIHCHIN

Travelled with group
Disliked: Staff & service, amenities
Staff is not willing to help and inpatience with questions, even to their own Japanese folks. Coffee machine in lobby is restricted to "one cup" only. Everything will be charged extra fee. Don't lose your key, it will cost you 1000 yen for panelty. It is far from JR station, 20 minutes walk instead 10 as website said. Disappointed
Stayed 1 night in Sep 2023

10/10 Excellent

SHIHCHIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit walk from train station... 20 minutes instead 10...
Stayed 1 night in Sep 2023

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free hotel parking and complimentary daily buffet breakfast. The room is small but it is standard in Japan. The front desk staff are very friendly and help hotel guests at their best.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ng Hoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very helpful, although their English is not very good, they still try their best best to help, very professional. highly recommended.
Stayed 6 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly. The room was clean. Free parking was a plus.
Stayed 1 night in Feb 2020

10/10 Excellent

Horlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and ample free parking available. Easy check-in and out without hassle. Helpful and pleasant staff. Will definately come back for future trips.
Stayed 4 nights in Dec 2018

8/10 Good

Bao Ru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

spenz, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay in this area
Close to airport. A clean room with convenient location. 7-11 just right across the street. Recommend this room for other guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast but room is very small. It is ok for one night stay.

10/10 Excellent

Qian, Xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good staff
free parking, friendly staff who can speak english well.

8/10 Good

Verified traveller

Liked: Cleanliness
ok
Not bad

8/10 Good

Aaron O, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for overnight stay
Stayed here after visiting Lake Toya. Much cheaper option than the hotels in Lake Toya area and good option before pressing on to other destinations (e.g. Furano). Very nice complimentary breakfast and free parking!

10/10 Excellent

DaveM, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DaveM in Tomakomai
Hotel service was excellent as well as their English. Great complimentary breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tomakomai Comfort Inn was very comfortable
Very nice. Great service.

10/10 Excellent

WC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very "comfortable" hotel w/ everything you need
A great hotel with very efficient service, and important amenities on the house (i.e. free) which make all the difference, for example, free wi-fi, a coin-op laundromat, free breakfast (a proper one!), free coffee and tea in the afternoon till midnight (a really nice touch when you're tired and hungry but when it's not meal time yet!). The staff were extremely helpful and friendly, and some could speak English too. The location is convenient if you rent a car, since it's only half an hour from Chitose Airport. There are also a few huge mega-supermarkets and different local restaurants around so you'll not go hungry! The rooms were clean and comfortable, with everything you need. All in all a great stay for a short stay enroute.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfort Hotel Tomakomai
My wife and I stayed at this hotel for 3 nights. The hotel is a 15 minute walk away from the Tomakomi Train Station in Tomakomai City. It is a clean and friendly hotel with just the right amount of amenities to make it a comfortable stay. We had Japan Rail passes so each morning we were able to take a train into Sapparo (for the February Snow Festival). The ride is about 1/2hour long in each direction. The hotel is frequented by mostly lone businessmen but it worked out for us. Clean, simple, tidy rooms with internet access, a fridge and a small HD television. Breakfast is included every morning in a ground floor, bistro style eating area. The staff were professional and were able to assist us with general inquiries. Out of all the Comfort Inn hotels we've checked on or stayed at in Japan this one was the cheapest. Its a little ways from Sapparo but it was worth the stay. There are a few shopping malls right beside the Tomakomai Train Station as well if want wants to buy food, clothing, etc. There is a Tourist Information office at the Tomakomai Station as well if one is looking for sites or things to do in Tomakomai City (shopping, fish market, sea port, etc).

10/10 Excellent

ying leung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Yoshihisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Chieko

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かったです。 ツインの部屋を高学年の子供の添い寝と高校生の子供と計3人で泊まらせてもらったのですが、追加の枕や毛布など申し出ればすぐに用意していただけました。朝食も無料でついていて、育ち盛りの子供がいる我が家にはコスパの良い宿泊でした。
Stayed 1 night in Mar 2024

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, property conditions & facilities
日曜日はお店の周りの飲食店がお休みのところが多くて残念ですが、ホテルのスタッフの方々にはいつも親切に対応して頂いてます。
Stayed 1 night in Mar 2024

10/10 Excellent

AYAKA

Stayed 1 night in Mar 2024

10/10 Excellent

pei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很不錯 入住語言不通也很順利 早餐簡單吃得飽
Stayed 1 night in Mar 2024

6/10 Okay

hideaki

Liked: Cleanliness, property conditions & facilities
初苫小牧で二泊お世話になりました。コンパクトで居心地の良いホテル。ウェルカムドリンクの説明は無し。苫小牧の良さを何かでアピールすると良いかな?外食とか観光とか交通機関とか。朝食メニューは工夫の余地は有ると思います。費用対効果という観点では良いのでしょうが。友人にはお勧めします。ありがとう。
Stayed 2 nights in Feb 2024

10/10 Excellent

Myeongdo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
침대가 매우 푹신하고 직원분들이 친절하십니다 공항가는 시내버스가 바로 앞에 있어서 가기 편해요
Stayed 1 night in Feb 2024

6/10 Okay

SUSUMU

Travelled with group
Liked: Cleanliness
Stayed 3 nights in Jan 2024

8/10 Good

HIROKI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはんがついてるのが好きです。 メニューがもう少し日替わりで変わってるれるとなお嬉しいです。
Stayed 1 night in Dec 2023

10/10 Excellent

Makoto

Stayed 1 night in Dec 2023

10/10 Excellent

AKIRA

Stayed 1 night in Nov 2023

10/10 Excellent

Naoaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何よりスタッフの方々が優しく接していただける。朝食無料でしたがとても美味しかった。 食事やお酒を呑めるお店も近くに多い。 若干難があるとすれば、駐車場が狭いことくらいでしょうか。
Stayed 1 night in Nov 2023

6/10 Okay

Tamiaki

Liked: Cleanliness, staff & service, property conditions & facilities
車がないと不便です。
Stayed 2 nights in Nov 2023

10/10 Excellent

SHINDEUK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

DENIS, Vecindario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service hotel. Thanks you 😊
Stayed 4 nights in Jun 2023

10/10 Excellent

akihiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Mami

Stayed 2 nights in Oct 2023

10/10 Excellent

Satoshi

Travelled with family
Liked: Amenities
なし
Stayed 2 nights in Oct 2023

10/10 Excellent

CHIEKO, ibaraki machi

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感のあるホテルで、 ゆっくり過ごせました。 フロントの方の対応が親切で良かったです。
Stayed 3 nights in Sep 2023

4/10 Poor

TAKANOBU

Stayed 3 nights in Sep 2023

10/10 Excellent

kaoru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが親切で清潔感あるホテルでした。 また宿泊したいです。
Stayed 2 nights in Sep 2023

8/10 Good

Chiaki

Liked: Staff & service
Stayed 7 nights in Aug 2023

8/10 Good

MINORU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Mnb

Stayed 1 night in Aug 2023

10/10 Excellent

Shio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

??

Stayed 1 night in May 2023

8/10 Good

Kiyohiko

Stayed 2 nights in May 2023

10/10 Excellent

takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても良い
Stayed 1 night in Apr 2023