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"Staff great, clean rooms great location near everything."

"Stunning architecture, perfect service and a lovely setting. Would stay again."

"One night was definitely not enough! Clean room, great amenities, a wide variety of delicious buffet options, and three relaxing hot springs. I did notice a comment about one of the baths, which I understand, but the water quality was still excellent and very soothing. Special thanks to Mr. Kakumoto for his friendliness and exceptional service truly went above and beyond!! I'll definitely stay here again when I'm back in town. "

" Very convenient!"

"Spacious room, good breakfast, good location."

"Room is in good condition, clean and hygenic, about 5mins walk to nagano station, supermarket and departmental store."

"Friendly staff, clean room, nice view "

"Staff was friendly and polite, the morning buffet was stunning."

"Our room was very clean. Staff was very friendly and helpful. We enjoyed our morning breakfast. "