Dallas Topgolf Allen Hotels

"I stayed at the hotel from March 26-29. I had a double queen for myself and my aunt. The first night was fine, however when I woke up to get ready I noticed that our room didn’t have an iron. The front desk clerk was gracious enough to get me one. I went down for breakfast all days to see what they served and I was disappointed that they do not accommodate non pork eaters or those of us who can’t drink cow milk. Also the second night we came back to the room, we noticed our bathroom floor and toilet wet from water from God knows where. I’m assuming it came from the ceiling because it did look as if it were painted over a few times. We went to let the front desk know what was going on he did move us to the only room they had available, a king bed with a sofa. I was very disappointed because my aunt and myself suffer from back problems, we both have shoulder injuries and she has had to have knee surgery. We paid for a double queen and yet we were downgraded in my eyes to a king where one of us had to sleep on an extremely uncomfortable couch. Our last morning there, I tried to use the key to get into the room it would not work. I thought they locked us out, but the front desk clerk stated this happens when the key comes in contact with a phone… it’s still weird because I know for sure my key was not near a phone. Anywho, won’t be staying here again. "

"good."

"Great stay"

"Great stay "

"I was very impressed with the hotel staff, room, and cleanliness of the hotel. I was at breakfast before breakfast was served and the egg omelet was warm and delicious! The hotel staff were very helpful checking me in and out of the hotel. The A/C worked great!"

"everything was good except there was a loud knocking noise all night "

"Great hotel surrounded by restaurants!"

"Breakfast was great check in was good room was nice n clean"

"Coffee was weak (light brown water), when I pointed it out I was met with combative remarks. Only on the weekend was the coffee made correctly (darker brown). Half-n-half was non-existent during the week, only put out on the weekend. Workout room was clean but only one towel all week, again weekend was fully stocked. Pool was out of order. As a World of Hyatt member I know the potential of this brand, this property needs improvement. "