鑽石酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

鑽石酒店的泊車位收費多少？

此住宿有提供自助泊車服務，並酌量收費。

鑽石酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：22:00。

鑽石酒店位於哪裡？

此酒店位於托基市中心，距離里維耶拉國際會議中心、托基碼頭和公主戲院不到 10 分鐘腳程。步行 15 分鐘即可到達托爾修道院沙灘和托爾修院。距離托基站只有 14 分鐘路程，托雷站則只有 16 分鐘。

鑽石酒店托奇區 - Expedia.com.hk

Q: 鑽石酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 鑽石酒店的泊車位收費多少？

此住宿有提供自助泊車服務，並酌量收費。

2/10 很差

Rob

2025 年 10 月 13 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay

於 2025 年 10 月住了 2 晚

10/10 優異

Mark

2025 年 10 月 11 日

於 2025 年 9 月住了 2 晚

2/10 很差

Aleksandra

2025 年 10 月 5 日

不滿：整潔度、職員與服務和住宿狀況

The "breakfast" was some pastries that were bought wholesale, loaves of cheap toast bread, butter and jam, and sparkling squash. This wasn't a breakfast and if I had known it was this I wouldn't have booked here. The receptionist was incredibly hard to understand, you have to pay £10 per night to park your car in the worst and dodgiest car park all the time, and the whole site feels unsafe with loud and strange characters in every corner. There was hair on the shower curtain. There was a weird couple of drawers in the desk that were bolted. The roof as you walk past the window is littered with rubbish.

於 2025 年 9 月住了 2 晚

4/10 欠佳

Paul

伴侶同遊

2025 年 10 月 5 日

不滿：職員與服務、設施服務和住宿狀況

For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.

於 2025 年 10 月住了 2 晚

10/10 優異

Fidelis

2025 年 10 月 4 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2025 年 9 月住了 1 晚

2/10 很差

AnnMarie

2025 年 10 月 3 日

不滿：整潔度、職員與服務和住宿狀況

We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund

於 2025 年 9 月住了 11 晚

2/10 很差

Donna

伴侶同遊

2025 年 10 月 3 日

Horrible

於 2025 年 10 月住了 1 晚

6/10 一般

Tammy

2025 年 10 月 2 日

不滿：住宿狀況和客房舒適度

Not the best by any means

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.

於 2025 年 9 月住了 1 晚

6/10 一般

Quoc Hung

2025 年 10 月 2 日

於 2025 年 9 月住了 1 晚

2/10 很差

Stella

2025 年 9 月 28 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.

於 2025 年 9 月住了 1 晚

2/10 很差

Sarah

2025 年 9 月 28 日

不滿：整潔度、職員與服務和住宿狀況

DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs

於 2025 年 9 月住了 3 晚

2/10 很差

Loyston

2025 年 9 月 27 日

不滿：整潔度和住宿狀況

於 2025 年 9 月住了 2 晚

6/10 一般

Judy

2025 年 9 月 21 日

不滿：職員與服務和住宿狀況

於 2025 年 9 月住了 1 晚

2/10 很差

Hooi

家人同遊

2025 年 9 月 20 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Worse hotel

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.

於 2025 年 9 月住了 3 晚

8/10 不錯

Robert (Edmonton)

伴侶同遊

2025 年 9 月 19 日

讚好：整潔度和職員與服務

Required a lot of up and down climbing to get around

於 2025 年 9 月住了 4 晚

2/10 很差

Charlie

伴侶同遊

2025 年 9 月 15 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.

於 2025 年 9 月住了 1 晚

4/10 欠佳

Hari

2025 年 9 月 12 日

不滿：整潔度、職員與服務和住宿狀況

於 2025 年 9 月住了 3 晚

4/10 欠佳

Lewis

親子同遊

2025 年 9 月 2 日

讚好：整潔度

不滿：職員與服務和設施服務

I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.

於 2025 年 8 月住了 2 晚

8/10 不錯

sukhwinder

家人同遊, 親子同遊

2025 年 9 月 1 日

讚好：整潔度、職員與服務和設施服務

Excellent service by Hotel Staff

於 2025 年 8 月住了 1 晚

2/10 很差

Samantha

2025 年 9 月 1 日

不滿：整潔度、職員與服務和住宿狀況

I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.

於 2025 年 8 月住了 3 晚

4/10 欠佳

Ronald

親子同遊

2025 年 8 月 28 日

讚好：整潔度和職員與服務

不滿：設施服務和住宿狀況

Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍

於 2025 年 8 月住了 2 晚

6/10 一般

Sam

2025 年 8 月 26 日

不滿：整潔度

Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.

於 2025 年 8 月住了 2 晚

2/10 很差

Maureen

2025 年 8 月 26 日

Work in progress

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.

於 2025 年 8 月住了 2 晚

4/10 欠佳

Heather

伴侶同遊

2025 年 8 月 25 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose

於 2025 年 8 月住了 2 晚

2/10 很差

Daniel

家人同遊

2025 年 8 月 23 日

於 2025 年 8 月住了 1 晚

鑽石酒店

Diamond Hotel

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鑽石酒店的評價

6.8

8.4

7.4

5.6

評價

2/10 很差

Rob

Rob

10/10 優異

Mark

Mark

2/10 很差

Aleksandra

Aleksandra

4/10 欠佳

Paul

Paul

10/10 優異

Fidelis

Fidelis

2/10 很差

AnnMarie

AnnMarie

2/10 很差

Donna

Donna

6/10 一般

Tammy

Not the best by any means

Tammy

6/10 一般

Quoc Hung

Quoc Hung

2/10 很差

Stella

Stella

2/10 很差

Sarah

Sarah

2/10 很差

Loyston

Loyston