This hotel was disgusting I wouldn’t have left a dog here let alone human however customer sevices were great when I called them and they transferred us to TorPark hotel which was spot on very clean and staff were amazing nothing was ever too much trouble! So definite no go for Richmond hotel but Tor park is recommended
Kirsty
2024 年 6 月入住 1 晚
8/10 还可以
Carmen
与家人出行
2024年05月31日
满意:员工和服务、服务设施、住宿条件和设施
The hotel is a lovely place, the staff was friendly and very helpful.
On the days when we stayed the unique bad things we encountered were noise guesses in the room next door, so we couldn't really rest as we expected but apart from that attention at the hotel in great!
Carmen
2024 年 5 月入住 2 晚
2/10 糟糕
Rofik
与家人出行
2024年05月28日
不满意:清洁度、员工和服务、住宿条件和设施
It was the worst place I have ever been to
I went to the property after looking at the condition of it I did not want to stay there with my family I felt unsafe
I had to stay at a different hotel on the day
I would like to request a refund for my hotel please
Thank you
Rofik
2024 年 5 月入住 1 晚
2/10 糟糕
DAVID
2024年02月3日
DAVID
2024 年 2 月入住 1 晚
10/10 超赞
Kirsty
团体旅客
2023年12月10日
we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry
Kirsty
2023 年 12 月入住 2 晚
6/10 一般
Karen
与家人出行
2023年09月30日
不满意:服务设施
Very old and dated bed could do with being changed very old not comfortable at all
Karen
2023 年 9 月入住 1 晚
2/10 糟糕
Simon
2023年09月6日
不满意:住宿条件和设施,服务设施
The worst hotel I have ever been in. Room really dirty, kettle dirty, squeaky bed, squeaky floorboards, moths and Flys galore. The whole vibe of place was awful and depressing. Place needs a big big upgrade on everything.
Simon
2023 年 9 月入住 1 晚
6/10 一般
Ravinder Pal
与家人出行
2023年08月28日
不满意:清洁度
Ravinder Pal
2023 年 8 月入住 1 晚
2/10 糟糕
Kerry
2023年07月31日
不满意:清洁度、住宿条件和设施、客房舒适度
I didn’t stay I handed the key back
Kerry
2023 年 7 月入住 1 晚
4/10 很差
anthony
与家人出行
2023年07月27日
不满意:清洁度、员工和服务、住宿条件和设施
NEVER RETURN
Apart from the location i have very little positive feed back to give i stayed with my 2 children in what could only be discriped as a dirty discusting room poor carpets had no tv working for the intire stay even though it was bought to the attention of staff on several occasions my room was not cleaned for the intire stay of 5 days feel really let down as even though my kids enjoyed are holiday the hotel really was the bad point of it shame cause it has so much potential too be a really nice place hopefully someone can take over and turn it in to something special