Stayed 4 nights and this is an amazing way to experience Torres Del Paine. We’d spend hours just staring at the view from the hotel. But it was also so easy to access the various hikes and sights of the park. The food was consistently good (some of the best we had on our trip through South America) and the staff was so friendly and professional. On-site trekking company meant we always had the choice to do something, although we had a car so could venture off on our own too. Hopefully we’ll be back.
Ian
2025 年 4 月入住 1 晚
10/10 超赞
Kathy
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best hotel we stayed in Chile
Kathy
2025 年 4 月入住 2 晚
10/10 超赞
Kash,ooltewah
2025 年 4 月 20 日
Kash
2025 年 4 月入住 3 晚
10/10 超赞
Ismael
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Estadia incrível
Incrível!! Apenas o jantar do restaurante não achei tão surpreendente pelo valor. Mas os lanches do bar estavam ótimos! O hotel é lindo , confortável, super bem localizado!
Ismael
2025 年 4 月入住 2 晚
10/10 超赞
Anna-Sophie
与配偶出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wir haben unseren Aufenthalt sehr genossen. Das Hotel befindet sich direkt vor dem Eingang zum Nationalpark. Der schöne Wellness-Bereich lädt zum Entspannen nach den Wanderungen ein. Im Hotel sehr gute Beratung zum Nationalpark durch dafür vorhandenes Personal. Tolles Angebot an Essensmöglichkeiten, die Snackbar haben wir jeden Abend aufgesucht :-)
Anna-Sophie
2025 年 4 月入住 4 晚
10/10 超赞
ALFREDO EMILIO
2025 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Surpreendente
localização , conforto e atenção nota 10
ALFREDO EMILIO
2025 年 4 月入住 2 晚
10/10 超赞
Jillian
与家人出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay here was fabulous! I highly, highly recommend Rio Serrano Hotel & Spa. There are spectacular views from everywhere in the hotel. All of the food was amazing, particularly the complimentary wood smoked lamb and sopapias we were surprised with one afternoon. We booked 2 excursions through The Massif: Lago Gray and Base Torres. Both were phenomenal experiences, and we were very well taken care of. Rio Serrano went above and beyond, even surprising us with a picnic after our long Base Torres hike. They don't nickel and dime guests like so many hotels do. We stayed 3 nights and didn't want to leave! It was quite honestly the best hotel experience my husband and I have had. We hope to return to Patagonia in the future, and we will definitely be staying here. Thank you so much, Rio Serrano Hotel and The Massif, for being the highlight of our Patagonian adventure!
Jillian
2025 年 4 月入住 3 晚
10/10 超赞
Hugh
2025 年 4 月 16 日
Hugh
2025 年 4 月入住 2 晚
10/10 超赞
Duane
团体旅客
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
great place
great place !!
Duane
2025 年 4 月入住 1 晚
10/10 超赞
Zahra
2025 年 4 月 11 日
Zahra
2025 年 4 月入住 1 晚
10/10 超赞
Andrew
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our time at Rio Serrano was perfection! From the rooms, to the service, to the food, and all the amenities… I will be staying here every time I return to Torres Del Paine. Thank you!
Andrew
2025 年 3 月入住 1 晚
10/10 超赞
Kimberley
2025 年 4 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horses and bougie!
The hotel was so beautiful and the staff too! Everyone was soo kind! Its is stunning and im so grateful to have stayed there. My reasoning was the base of the towers hike as this hotel shaves some of the distance off and you can relax! Great spa and great excusions too. The horses coming in and out are the most amazinf view ever!
Kimberley
2025 年 4 月入住 2 晚
10/10 超赞
Jansen Valeria
与配偶出行
2025 年 4 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Las vistas que tienen simplemente son espectaculares , todos fueron muy amables , el hotel es muy bonito , la comida es muy rica , me parecía un poco caro el hotel pero lo vale, yo regresaría sin pensarlo.
Jansen Valeria
2025 年 3 月入住 3 晚
10/10 超赞
Kalina
与配偶出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I the food was amazing!! Both breakfast and dinner was one of the best we’ve had in Chile! Beautiful views and wonderful environment
Kalina
2025 年 3 月入住 1 晚
10/10 超赞
WILLIAN
2025 年 3 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tudo perfeito
WILLIAN
2025 年 3 月入住 2 晚
10/10 超赞
Johannes
与配偶出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A wonderful hotel with great facilities and a very friendly and helpful staff.
They offer many tours to Torres del Paine, but I would recommend to drive there with a 4x4 rental car, which will give you maximum flexibility if you plan to do your hiking tours without guides.