Tortola Family Hotel

"Room was clean but dated. Walking to the restaurant was an adventure with the narrow road and constant traffic. Service was very slow, food was ok but nothing special. The drive from the airport was well over an hour on roads that are not well maintained to but it mildly."

"The stove was not working. The bathtub was rusty and the toilet paper holder was broken. The location and view were good but the property could use a little attention "

"room was very comfortable"

"Great location, ckisr to restaurants and easy cab ride to the Moorings the next day. Staff was friendly and helpful. We were 2 couples and stayed in one of the 2br apartments. It was perfect for what we needed."

"Sofa bed broken. Mattress dirty. Furniture dirty "

"Clean and comfortable room, great amenities"

"On site shopping, pool, grocery , clean rooms, good food, coffee shop, restaurant. 10/10 "

"Experience perfection. ​Our stay at Sugar Mill was incredible. The room was perfect, offering stunning sunrise and sunset views that were the highlight of our mornings and evenings. Rupert and Andrea were so welcoming, expertly coordinating all our rides and boat trip. With impeccable service and delicious food, it was an incredibly relaxing getaway, we truly cannot wait to come back!"

"We will not stay there again.Pros: check-in easy. It was clean and the bed was comfortable. Cons: lack of hot water in the shower and water pressure was extremely low. Almost not enough water to rinse my hair. The unit needs a lot of TLC, especially the kitchen. "