Through VRBO we didn't ever receive any check in instructions sent to us. Once I downloaded another app which is the property management company I could then see check in instructions. We also never got check in instructions for the guest suite which was included in the rental to make it a "4 bedroom home" which I say loosley. One of the bedrooms is a sunroom and gets very very hot and doesn't have many curtains to cover up the windows for sleeping. The house was NOT as expected, it was much smaller and much older. I will say the location was awesome and the outdoor space was great, but there were so many things that made this house not worth the money. The portable AC unit wasn't even connected to a window and was blowing hot air back into the house. My fiance had to connect it and we then used cardboard to block the rest of the open window. The description said it had a drip coffee maker, it did not. I asked the owner about this and he said.. oh yeah, we need to update the description and never offered to give us a discount if we went out to buy one. We purchased one at the local store for $30 and left it there for the next guests. The kitchen is very very small and some of the pots and pans and dishes that were in the cupboard were dirty. I would not recommend staying at this house unless the new owner (who has owned it for 2 weeks) does some major improvements. I was very disappointed in the house and accomodations for the price we paid!