Fukuoka Treasure Hall Hotels

"so far so good"

"We had a great stay. We booked 2 family rooms and it was so nice to have so much space to open the luggages and have space to walk around. The breakfast was amazing too!"

"It's very nice to have laundry inside your room."

"I recommend hotels.com and all travellers to block this hotel Unprofessional and unhelpful staffs, long time uncleaned room Dirty and bad smelling bed sheets, dirty tissue box and mirror Staffs were not willing to solve problems and kept saying to tell me to give them time and wasted me more than one hour on the phone calls. To change the bed sheets, a woman just tried to change for one bed, and she said she could not change for both beds alone, she had to call another staff to help How unprofessional their staff are"

"Breakfast was great and delicious. Close to Hakata station which is great also. It will be appreciated if extra fee for the hotel stay will be noted during the booking. Extra fee is not expensive but still it will be great if the fee is posted on their website. "

"Breakfast not offered in hotel but in restaurant 2 floors below the Lobby. Quality of food on offer 3 stars or below. We paid over $330 per night for a small room, old furniture, old carpets and mattresses on beds almost as hard as lying on bricks. This hotel in NO WAY deserves a 9.4 rating. We were very disappointed with the quality of this hotel. The only exceptional feature of this hotel was the staff. My advice is AVOID this hotel. "

"Free canned alcohol drinks in the room fridge. The shower, sink and toilet is separate and very spacious. There are nuts, hot/iced coffee, beer, cold water, and microwave in the lobby free to use. Luggage to be held at hotel before checkin and check out is ¥550 per item. Early checkin is ¥700. The hotel is very strict to the check in time. Many customers were sitting at the lobby waiting for the 1600 check in time."

"Great location. It would have been nice if they offered more coffee in the room."

"Very spacious"